Onsite & App Coordinator de - 24 Months Contract
vor 2 Monaten
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
ABOUT THIS ROLE
Based in Berlin, Audible GmbH is looking for an Onsite & App Coordinator DE. You are responsible for improving the customer experience on Web and App for Audible in EU. Together with your team colleagues you plan and execute a test-driven approach to content discovery and customer engagement. You will be good at both working independently and within cross-functional project teams. This position is initially open through a 24 months contract.
As an Onsite & App Coordinator, you will...
- Manage, optimize and analyze Onsite & App UX for customers with the goal of driving revenue, efficiency and improving customer engagement
- Plan, execute and analyze AB tests to improve engagement
- Support the launch of new features for Web and App
- Inform and implement bold, creative promotions and programs, marketing communications, and special projects throughout Onsite and App engagement channels
- Liaise and collaborate with cross-functional teams (Marketing, Design, Customer Support, Product, and Content) to bring these experiences and functionalities to the localized marketplace services
- Maintain ownership of merchandising KPIs, regularly communicating results to senior management
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.
Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit adbl.co/hybrid.
Basic Qualifications
- Professional Degree (Bachelors’ degree, MBA, M.A., M.S., or another post-graduate degree)
- Experience in merchandising, online marketing, or ecommerce in the digital media industry (online publishing, video, music, etc.)
- Experience with Content Management Systems & AB Testing Tools
- Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics
- Basic HTML skills
- Business fluency in written and verbal German and English, additional European languages (French, Italien or Spanish) are a plus
Preferred Qualifications
- Have a solid understanding of success metrics and analytical capability
- Ability to think both strategically and tactically
- Comfortable working with international teams and cultures
- An avid consumer of online media, including books, websites, blogs, and other digital content
- Passion for books, audiobooks, and digital entertainment
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.
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