Irap Europe Operations Director

vor 3 Monaten

Berlin, Deutschland International Refugee Assistance Project Vollzeit

IRAP Europe is made up of 18 staff members, including a team who provide legal aid to clients in Family Reunification and Humanitarian Visa procedures through direct legal services and partnerships with local NGOs and pro bono law firms. Working primarily from our office in Berlin, Germany, our staff directly represent clients in French, German, and Swedish procedures as well as in litigation before international courts.

We are seeking an Operations Director who will oversee three distinct functional areas—finance, human resources, and facilities administration—within the IRAP Europe Operations Team. This role will prioritize financial management by supervising the Senior Office & Accounts Manager, ensuring compliance with accounting standards, budget development, monthly bookkeeping, and timely reporting for tax advisers. Additionally, the Operations Director will guide the HR Manager in managing payroll, recruitment, and employee development initiatives, ensuring alignment with organizational values and staff well-being. In overseeing the Administrative Assistant, this position will also ensure effective facilities management, safety compliance, and operational support. The Director will play a crucial role in fostering cross-departmental collaboration, enhancing operational efficiency, and driving strategic financial initiatives to support long-term growth.

The Director will serve as the primary focal point for representing IRAP Europe Operations in internal Global Operations and external relevant groups.

This position will work closely with the Senior Director
- IRAP Europe Programs and will report to the Senior Director - Global Ops.

**Responsibilities**:

- ** Accounting/ Finance**:

- Co-development of the annual IRAP Europe budget, in coordination with the Senior Director - IRAP Europe Programs.
- Budget management and implementation.
- Ensure compliance with relevant accounting standards.
- Oversee and analyze spending trends and relevant accounts payable by requesting relevant periodic reporting.
- Oversee the following monthly transactional finance-related processes of IRAP Europe gGmbH, through conducting periodic follow-ups with the relative employee in charge based on the intervals decided by the Director (daily/weekly/bi-weekly) in addition to managing the liaison required with other members:

- Bookkeeping
- Tax reporting for tax advisers
- Payroll
- **
Human Resources**
- Serve as a thought partner for the IRAP Europe HR, providing guidance and fostering deep reflection on evolving HR needs and goals, ensuring all initiatives are intentional, aligned with organizational values, and support long-term growth.
- Oversee the following HR processes of IRAP Europe gGmbH, through conducting periodic follow-ups with the relative employee in charge based on the intervals decided by the Director (daily/weekly/bi-weekly):

- Contracts Management
- Benefits Management
- Payroll
- Recruitment
- Onboarding and offboarding
- Professional development
- Ensure HR compliance with IRAP policies, salary scale, and country-based legal requirements by requesting periodic reporting of IRAP Europe HR Ops.
- **
Facilities, Administration, Staff Safety and Security**
- Take primary responsibility for the overall management of safety and security for all staff and IRAP assets in Germany.
- Create and maintain a culture of safety and security, including rapid creation, regular updating, and dissemination of security plans and training that prepare the staff for security incident prevention and response.
- Maintain close coordination and collaboration with the Senior Director of IRAP Europe
- Programs and Operations Staff on crucial events, high-risk periods, incident reporting, or security policy changes.
- Develop and oversee office administration protocols, manuals, and compliance with German regulations.
- Responsible for physical office space, real estate, and technology in the Berlin office. Oversee the day-to-day facilities and general administration-related business of IRAP Berlin gGmbH, providing troubleshooting support and guidance to the employee in charge.
- **
Operations Team Management**
- Manage the IRAP Europe Operations Team, fostering a team culture of accountability, collaboration, honesty, and respect.
- Supervise the IRAP Europe HR Manager.
- Supervise the IRAP Europe Senior Office & Accounts Manager.
- Supervise the IRAP Europe Administrative Assistant/ Office Manager.
- Conduct substantive meetings, including individual check-ins with each direct report, on a regular basis.
- Oversee the recruitment, management, coaching, and development of Ops staff to build an informed, skilled, committed, and motivated team with an emphasis on collaboration, equity, and excellence; encourage a team culture of learning, creativity, and innovation.Institute a culture of performance management, regular feedback, and communicating clear expectations between supervisors and their direct reports.
- Responsib

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