Customer Support Agent
vor 3 Wochen
Jeden Tag arbeitet das Team von Home weiter daran, die Komplexität von Wohnungsbesitz zu reduzieren, sodass irgendwann jeder Zugang dazu haben kann. Dabei geht unser automatisiertes Produkt Hand in Hand mit einem erstklassigen persönlichen Kundenservice. Stets mit dem Ziel, dass unsere Eigentümer und Mieter langfristig rundum sorglos sind. Als Customer Support Agent arbeitest Du mit deinem Team täglich daran dies in die Tat umzusetzen.
Aufgaben
**Du wirst**:
- In enger Zusammenarbeit mit deinem Team auch die herausforderndsten Anfragen beantworten um stets eine bestmögliche Kundenerfahrung zu garantieren
- Eigentümer bei dem Übergabe
- und Vermietungsprozess sowie der fortlaufenden Verwaltung begleiten mit dem Ziel der maximalen Kundenzufriedenheit
- Proaktiv deine Ideen und Vorschläge zur Verbesserung unseres Kundenservice und Produktes vortragen
Qualifikation
**Deine bisherige Arbeit zeigt**:
- Mindestens 2-3 Jahre Erfahrung im Kundenservice
- Ausgezeichnete Kommunikationsfähigkeiten in Deutsch und Englisch
- Du bist kommunikativ, innovativ und bleibst auch in stressigen Situationen gelassen
- Eine positive Grundhaltung und lösungsorientiertes Verhalten zeichnen Dich aus
- Deine Arbeitsweise ist strukturiert und gründlich
- Du kannst deine beste Arbeit in einem dynamischen Team vollbringen
- Ausbilung als Immobilienkaufmann/-frau oder Erfahrungen im Startup sind ein Plus
**Benefits**:
**Wir bieten**:
- Ein wettbewerbsfähiges Gehalt
- Individuelles Entwicklungsbudget
- Bleib flexibel und genieße unsere Remote Policy und arbeite von unserem Büro in Berlin aus, zu Hause oder auf Reisen.
- Einmaliges Budget für Home-Office-Ausstattung
- Erhalte tolle Rabatte bei Urban Sports Club und bleibe köperlich Fit
- Regelmäßige persönliche Events und Off-Sites
- Ruhiges Büro mit flexiblen Schreibtischen in Berlin Mitte
**Über Home**:
Home hat Kapital von über 14 Millionen Euro eingesammelt, Investoren sind EQT Ventures, Redalpine, Capnamic, FJ Labs, VitoOne und Tim Schumacher.
-
Customer Support Luxury Food Dutch and French
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is one of the players on the market for coffee machines, coffee pads and famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer...
-
Reservations Agents
vor 1 Monat
Berlin, Deutschland Workstation Customer Care VollzeitOur customer, one of the markets leading online travel services is recruiting talented staff to support the business in the fast-growing online travel booking industry. The support Team is looking for Customer Service Agents (M/F/d) to join their dynamic international work environment. As a Customer Service Agent (M/F/d) you will act as an intermediary...
-
Mitarbeiter Social Media Customer Support
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitFür eines unserer namhaften Kundenunternehmen suchen wir zum nächstmöglichen Zeitpunkt mehrere Chat/E-Mail Agenten (m/w/d) für das Aufgabengebiet Social Media Customer Support. **Aufgabengebiet**: - Kundenbetreuung via Chat, eMail, Facebook und Twitter - Datenbankpflege (Nachbereitung und Dokumentation) - Hilfestellung bei der Beseitigung von...
-
Digital Payment Revolution
vor 1 Monat
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
-
Digital Payment Revolution
Vor 7 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
-
Customer Support Agent
vor 4 Wochen
Berlin, Deutschland Flagship Founders GmbH Vollzeit**Description**: We are an early stage SaaS start-up that brings maritime workforce management into the 21st century! We are equipped with a strong support of business angels and several paying customers - and deeply care about people. We are passionate about solving the maritime industry’s overlooked problems. Over 90% of global trade sails over the sea...
-
Technical Support Professional
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitAre you customer orientated? Would You describe yourself as a problem solver? Your communication skills (written and oral) in DANISH are very good? You are communicative and able to listen to other people? You enjoy helping other people with their problems? Then you should continue reading. For our customer, a dynamic, multilingual technology service...
-
Customer Care Electronic Devices
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems. The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing,...
-
Customer Care Electronic Devices
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems. The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing,...
-
Multilingual Technical Advisors Customer Support
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...
-
Customer Support
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory. **Your tasks in this customer service role**: - Support customers when booking accomodations - Assist in navigating the website - communication with hotels (e.g.,...
-
Customer Service Agent Fashion Industry
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
-
Customer Service Agent Fashion Industry
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
-
Multilingual Technical Advisors Customer Support
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...
-
Customer Support Agent
vor 4 Wochen
Berlin, Deutschland Careerxtra VollzeitDo you speak Albanian and Serbian/Croatian/Macedonian/Slovenian, and English or Romanian fluently? Are you willing to relocate to Romania? We're partnering with a leading BPO company to find a talented Customer Support Agent to join their remote team in Romania! In this exciting role, you'll provide exceptional support to customers of a well-known hardware...
-
Customer Support Smart Tv
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Danish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...
-
Customer Support Smart Tv
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Swedish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...
-
Customer Support High End Electronic Devices
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
-
Customer Support High End Electronic Devices
vor 1 Monat
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
-
(Junior) Customer Support Agent
vor 2 Wochen
Berlin, Deutschland Formo VollzeitWe are seeking a dynamic and passionate Customer Success Agent (f/m/x) to join our operations team and be responsible for delivering a high level of courteous and efficient customer service in response to customer inquiries across multiple contact channels. Are you resilient and adaptable and have a natural passion for making people happy? Search no more!...