Working Student Support Specialist
vor 3 Monaten
Wuppertal (DE)
Consulting, Beratung
Kundenbetreuung, Hotline
Teilzeit
Publiziert: 02.09.2024
**Training Expert**:
- Thinkproject ist ein europäischer Marktführer im Bereich der Digitalisierung der Baubranche. Neben Standorten in Europa haben wir Niederlassungen und Kund*innen auf der ganzen Welt._
Gegründet wurde unser Unternehmen im Jahr 2000, zu einer Zeit an der der Großteil der Planung und Verwaltung von Bauprojekten manuell durchgeführt wurde. Für die Verantwortlichen wurde es immer schwieriger einen Überblick über die immer komplexer werdenden Bauprojekte zu behalten. Hier knüpften unsere Gründer an und konnten mit ihrem Branchen-Know-How einen großen Wandel in der Digitalisierung schaffen.
Heute sprechen wir von "Construction Intelligence" - denn unsere Software macht große und kleine Bauprojekte effizienter, sicherer, pünktlicher und vor allem nachhaltiger.**Wie wird dein Tag aussehen**:
- Erstellung und Erweiterung von benutzerdefinierten Berichtsvorlagen in Excel
Erstellen und Erweitern von angepassten PDF-Berichtsvorlagen im Thinkproject Vorlageneditor
Fehlersuche in Berichtsvorlagen
Ansprechpartner für die Kunden zur Unterstützung bei der Fehlersuche, Beantwortung von Fragen und Lösung von technischen Problemen
Einarbeitung in die Anwendung und Bedienung von Thinkproject Produkten
Unterstützung von Thinkprojects-Benutzern per Telefon, Support-Ticket und auf anderem Wege
Schnelles und präzises Erkennen und Beheben von Problemen
**Was brauchst du, um die Rolle zu erfüllen**:
- Verständnis für webbasierte Technologien
- HTML-Kenntnisse sind von Vorteil
- Kenntnisse in VBA sind von Vorteil
- Frühere Erfahrungen in einer Supportfunktion sind von Vorteil
- Kundenorientiertes Denken mit dem Bestreben, außergewöhnlichen Service zu bieten
- Fähigkeit, unabhängig und kooperativ zu arbeiten
**Was wir anbieten**:
**Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning**
Mitarbeiterzufriedenheit steht bei uns an oberster Stelle. Unsere Mitarbeiter*innen machen Thinkproject zu dem was es heute ist. Wir schätzen eine Arbeitsatmosphäre bei der jeder die Möglichkeit hat unsere Unternehmenskultur durch offenes Feedback und Respekt mit zu gestalten. Wir sind davon überzeugt, dass eine zeitgemäße Flexibilität und ein vielseitiges Benefitprogramm Erfolgsfaktoren für unser Business sind.**Dein Kontakt**:
Minette Tshibangu | T +49 89 930 839-419
Bitte bewirb Dich online, inklusive Deiner Gehaltsvorstellung und des frühestmöglichen Eintrittstermins.
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