Trainee for Global Business Applications On
vor 5 Monaten
At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences.
We will train you on the business apps and on the platform technology: Microsoft Power Platform (MS Power Apps, Dataverse, Power Automate, Power Bi), with your technology background your job would be to clarify level 2 incidents which our 1st level support in India was not able to answer. You will also work closely with our development team (Poland) together which is the level 3 support team.
Your responsibilities:
- Coordination of support requests & incidents with "level 1" and "level 3" (developers)
- End user Support in English and German
- L2-Analysis of incidents, Triaging for level 3
- Fulfillment of Standard Service Request, Configuration of the ITSM-Tool
- Master data maintenance, analysis missing master data and clarification with data owner
- Working with Microsoft Power Platform (especially with Dataverse and Power Automate)
Your background:
- Enrolled student (M/F/d) in the field of Computer Science, Business Informatics, Industrial Engineering, or a related field.
- Analytical thinking and a solution-oriented working style.
- Strong communication skills and enjoyment in dealing with people.
- English and German fluently (both written and spoken)
- (optional) first experience in Data Modelling
- (optional) first experience in Algorithms / Programming (low code)
- (optional) first experience in Microsoft Power Platform
We Offer:
- An exciting and varied role in a dynamic team.
- Flexible working hours that can be well-aligned with your studies, workload ca. 30-50% and fully remote
- An attractive salary.
- The chance to become part of an innovative and growing company.
Accelleron Data Privacy Statement:
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