Client Service and Support Agent in Munich, Germany

vor 4 Wochen


Munich, Deutschland infeurope S.A. Vollzeit

**Job Type(s)**:Full Time Permanent**Location(s)**:Germany MunichFor a renowned European institution in the heart of Munich, infeurope is looking for a multilingual Customer Service Agent with strong communication skills.

**Tasks and Responsibilities**:

- First point of contact for the international customers of a prestigious European Institution in Munich
- User guidance on the organisation webpage to ensure applicants and companies understand the patent procedures
- Customer data management and maintenance in various data management tools

**Your Profile**:

- Fluency in German and English (French would also be an advantage)
- Preferably previous experience in customer care or hospitality
- Passionate about customer care and ability to work in a dynamic customer service environment
- Ability to pick things up quickly and wants to learn new things
- Customer focused with experience of managing complex enquiries
- Excellent communication skills
- Organisational and problem solving skills
- Team player who enjoys working in a cross-functional, diverse and international team

**Our Offer**:

- Outstanding reference in your CV of a renowned international organisation
- Competitive salary
- Permanent/Full time employment
- German employment contract
- Multicultural environment
- 3-6 months of on-the-job training in various areas
- Location: proximity of 5 minutes walk of Hackerbrücke
- Hybrid working after the training phase (3 days home office, minimum of 2 days at the client)

infeurope S.A./Fairmar GmbH is a consortium headquartered in Luxemburg and Darmstadt, predominantly offering communication and consulting services.



  • Munich, Deutschland ITL Germany Vollzeit

    Job Description for PMO role in Germany• Commercial management, manage all German communication with vendors and subcontractors (contracts, POs, catalogue services, offer preparation, quality control, submission), about 30 POs and invoices per month for 8 vendors• Implement commercial change requests in contracts with client and subcontractors•...


  • Munich, Deutschland infeurope S.A. Vollzeit

    **Job Type(s)**:Full Time**Location(s)**:Germany MunichFor a renowned European institution in the heart of Munich, infeurope is looking for a multilingual Customer Service Agent with strong communication skills. **Tasks and Responsibilities**: - First point of contact for the international customers of a prestigious European Institution in Munich - User...


  • Munich, Bayern, Deutschland infeurope S.A. Vollzeit

    Job Type(s):Full TimeLocation(s):Germany MunichFor a renowned European institution in the heart of Munich, infeurope is looking for a multilingual Customer Service Agent with strong communication skills.Tasks and Responsibilities: First point of contact for the international customers of a prestigious European Institution in Munich User guidance on the...

  • Customer Support Agent

    vor 4 Wochen


    Munich, Deutschland Fairmar GmbH Vollzeit

    In order to strengthen our top-class team, we are looking for a Customer Service Agent (m/f/d) in a permanent position to support our client - an international institution in the heart of Munich - in various projects. Fairmar Consulting is an agile, modern consulting company based in Darmstadt. Our focus is on IT consulting and service management. We serve...

  • Customer Support Agent

    vor 4 Wochen


    Munich, Deutschland Fairmar GmbH Vollzeit

    In order to strengthen our top-class team, we are looking for a Customer Service Agent (m/f/d) in a permanent position to support our client - an international institution in the heart of Munich - in various projects. Fairmar Consulting is an agile, modern consulting company based in Darmstadt. Our focus is on IT consulting and service management. We serve...

  • Customer Support Agent

    vor 4 Wochen


    Munich, Deutschland Fairmar GmbH Vollzeit

    In order to strengthen our top-class team, we are looking for a Customer Service Agent (m/f/d) in a permanent position to support our client - an international institution in the heart of Munich - in various projects.Fairmar Consulting is an agile, modern consulting company based in Darmstadt. Our focus is on IT consulting and service management. We serve...


  • Munich, Deutschland Munich Re Vollzeit

    Intern Cyber Actuarial Services and Data Analytics (M/F/d)* **Company** Munich Re **Location** Munich, Germany As the ”Corporate Underwriting Cyber” department, we support Munich Re Group’s client facing units with our multi-disciplinary cyber insurance expertise and facilitate writing profitable cyber insurance. We are accountable for the risk...


  • Munich, Deutschland Infeurope Vollzeit

    **Job Type(s)**:Unbefristeter Vertrag Vollzeitbeschäftigung**Location(s)**:München Deutschland**infeurope** is looking for a **Customer Support Agent** for an International Organisation in the heart of **Munich** **Start date**: ASAP **Your profile**: Ideally fluent in English and German, French is considered an advantage Ability to work in a complex...


  • Munich, Deutschland Qatar Airways Vollzeit

    We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based at Munich, Germany Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support...


  • Munich, Bayern, Deutschland LIQID Investments GmbH Vollzeit

    Join Our Team as a Client Operations Agent at LIQIDAs a Client Operations Agent (f/m/x), you will be the first point of contact for our demanding client segment in high-quality asset management. With your strong service mentality, you will ensure an excellent customer experience via phone, email, and in-person interactions. You warmly welcome our clients,...

  • Client Advisor

    vor 3 Wochen


    Munich, Deutschland CHRONEXT Service Germany GmbH Vollzeit

    Join us As part of our international team of around 80 people, you will work in our new location in Munich. Complete our team with your passion for luxury watches and your commitment and help with the opening of our new CHRONEXT boutique in Munich. Our mission is to create transparency, trust and joy for all watch lovers! Become part of CHRONEXT from March...


  • Munich, Bayern, Deutschland Munich Re Vollzeit

    Cyber Actuarial Services and Data Analytics Intern (m/f/d)* Firma Munich Re Standort München , DeutschlandAs the "Corporate Underwriting Cyber" department, we support Munich Re Group's client facing units with our multi-disciplinary cyber insurance expertise and facilitate writing profitable cyber insurance. We are accountable for the risk management...

  • Client Advisor

    vor 4 Wochen


    Munich, Deutschland Burberry Limited Vollzeit

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...

  • Customer Support Agent

    vor 2 Wochen


    Munich, Bayern, Deutschland Fairmar GmbH Vollzeit

    In order to strengthen our top-class team, we are looking for a Customer Service Agent (m/f/d) in a permanent position to support our client - an international institution in the heart of Munich - in various projects.Fairmar Consulting is an agile, modern consulting company based in Darmstadt. Our focus is on IT consulting and service management. We serve...


  • Munich, Bayern, Deutschland Munich Re Vollzeit

    As the "Corporate Underwriting Cyber" department, we support Munich Re Group's client facing units with our multi-disciplinary cyber insurance expertise and facilitate writing profitable cyber insurance. We are accountable for the risk management function for our worldwide cyber business in reinsurance and primary insurance. This includes assessing...

  • Client Advisor

    Vor 5 Tagen


    Munich, Deutschland BURBERRY Vollzeit

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an environment...

  • Client Advisor

    vor 4 Wochen


    Munich, Deutschland CHRONEXT Service Germany GmbH Vollzeit

    Join us As part of our international team of around 80 people, you will work in our new location in Munich. Complete our team with your passion for luxury watches and your commitment and help with the opening of our new CHRONEXT boutique in Munich. Our mission is to create transparency, trust and joy for all watch lovers! Become part of CHRONEXT from March...

  • Client Advisor

    vor 4 Wochen


    Munich, Deutschland CHRONEXT Service Germany GmbH Vollzeit

    Join us As part of our international team of around 80 people, you will work in our new location in Munich. Complete our team with your passion for luxury watches and your commitment and help with the opening of our new CHRONEXT boutique in Munich. Our mission is to create transparency, trust and joy for all watch lovers! Become part of CHRONEXT from March...

  • Client Advisor

    vor 4 Wochen


    Munich, Deutschland CHRONEXT Service Germany GmbH Vollzeit

    Join usAs part of our international team of around 80 people, you will work in our new location in Munich. Complete our team with your passion for luxury watches and your commitment and help with the opening of our new CHRONEXT boutique in Munich.Our mission is to create transparency, trust and joy for all watch lovers! Become part of CHRONEXT from March...

  • New and Green Tech

    vor 1 Woche


    Munich, Deutschland Munich Re Vollzeit

    New and Green Tech - Intern Business Development (M/F/d) **Company** Munich Re **Location** Munich, Germany Energy Transition and Digitalization are two of the biggest mega trends for the decades to come. Munich Re’s department New and Green Tech combines generating innovative insurance solutions with enabling new businesses in the areas of renewable...