Werkstudierender (M/w/d) Im Customer Service:
vor 5 Monaten
Ändere mit uns die Servicewelt und lass uns gemeinsam Unternehmen durch bessere Workflows, bessere Zusammenarbeit und besseren Informationsfluss begeistern USU ist der führende Anbieter von Software
- und Servicelösungen für IT & Customer Service Management. Es erwarten Dich mehr als 750 tolle Kolleg:innen an 17 Standorten in vielen Ländern, die sich darauf freuen, zusammen mit Dir Maßstäbe für eine bessere Servicewelt zu setzen.
- Als Werkstudierender (w/d/m) sammelst Du erste praktische Berufserfahrung und unterstützt unser Team im Customer Service. Zusammen mit Deinen Kolleg:innen arbeitest Du an hands-on Aufgaben und wirkst in einem internationalen Arbeitsumfeld mit. Darüber hinaus kannst Du Dir Dein eigenes USU-Netzwerk aufbauen, Gelegenheit dazu bieten Dir unsere Studierendenevents.
- **Gemeinsam begeistern wir unsere Kunden für eine bessere Servicewelt. Join us now**
**Wir haben spannende Aufgaben für Dich**:
- Recherche verschiedener fachlicher Themen rund um unsere Lösungen.
- Anfertigung & Aktualisierung technischer Dokumentation in englischer und deutscher Sprache.
- Produktion & Aktualisierung von E-Learning-Kursen für unsere Lösungen in englischer und deutscher Sprache.
- Enge Zusammenarbeit mit den Bereichen Entwicklung, Consulting, Services, Vertrieb und Marketing bei der Erstellung und Bereitstellung praxistauglicher Dokumentationsbausteine.
- Administrativer Support unserer Customer Service Anwendungen (u.a. Kundenportal USU Knowledge Hub, Dokumentationsdatenbank, E-Learning Plattform.
- Support und Beratung hinsichtlich Dokumentation und Training im Rahmen unserer Knowledge Services.
**Das bringst Du mit**:
- Du studierst technische Redaktion, Linguistik, Sprache & Kommunikation, Wirtschaftspädagogik, E-Learning oder ein vergleichbares Fach.
- Du bist neugierig und bereit, dich umfassend in technische Inhalte und die Produktwelt der USU einzuarbeiten.
- Du bringst gerne Ideen mit ein und arbeitest Dich schnell in neue Aufgaben ein.
- Du hast Spaß an Teamarbeit und herausfordernden Aufgaben.
- Du besitzt Kommunikationsstärke und sehr gute Kenntnisse in Deutsch und Englisch in Wort.
**Unsere Benefits**:
- Studentenevents
- Pat:innenprogramm und individueller Einarbeitungsplan für neue Mitarbeitende sowie eine Einführungsveranstaltung
- Flexible Arbeitszeiten, offene Türen und flache Hierarchien
- Unfallversicherung
- Vergünstigte Mitgliedschaft im Firmenfitness Programm
- Mitarbeitendenrabatte
- USU-Bistro mit vergünstigtem Mittagessensangebot
- Kostenloses Wasser, Kaffee, Tee & Obst
- Ausreichendes Parkplatzangebot
- Partnerschaftliches Miteinander
**Kontakt**:
**Mareike Kölker**
HR Manager
+49 241 927 870 - 3656
Standort
Aachen, Berlin, Bonn, Karlsruhe, Köln, Leinfelden-Echterdingen, Marburg, Möglingen, München
Bereich
Software
Qualifikation
Studenten/Schüler
Arbeitszeit
Teilzeit
Kennziffer
4243
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