Werkstudierender (M/w/d) Im Customer Service:
vor 5 Monaten
Ändere mit uns die Servicewelt und lass uns gemeinsam Unternehmen durch bessere Workflows, bessere Zusammenarbeit und besseren Informationsfluss begeistern USU ist der führende Anbieter von Software
- und Servicelösungen für IT & Customer Service Management. Es erwarten Dich mehr als 750 tolle Kolleg:innen an 17 Standorten in vielen Ländern, die sich darauf freuen, zusammen mit Dir Maßstäbe für eine bessere Servicewelt zu setzen.
- Als Werkstudierender (w/d/m) sammelst Du erste praktische Berufserfahrung und unterstützt unser Team im Customer Service. Zusammen mit Deinen Kolleg:innen arbeitest Du an hands-on Aufgaben und wirkst in einem internationalen Arbeitsumfeld mit. Darüber hinaus kannst Du Dir Dein eigenes USU-Netzwerk aufbauen, Gelegenheit dazu bieten Dir unsere Studierendenevents.
- **Gemeinsam begeistern wir unsere Kunden für eine bessere Servicewelt. Join us now**
**Wir haben spannende Aufgaben für Dich**:
- Recherche verschiedener fachlicher Themen rund um unsere Lösungen.
- Anfertigung & Aktualisierung technischer Dokumentation in englischer und deutscher Sprache.
- Produktion & Aktualisierung von E-Learning-Kursen für unsere Lösungen in englischer und deutscher Sprache.
- Enge Zusammenarbeit mit den Bereichen Entwicklung, Consulting, Services, Vertrieb und Marketing bei der Erstellung und Bereitstellung praxistauglicher Dokumentationsbausteine.
- Administrativer Support unserer Customer Service Anwendungen (u.a. Kundenportal USU Knowledge Hub, Dokumentationsdatenbank, E-Learning Plattform.
- Support und Beratung hinsichtlich Dokumentation und Training im Rahmen unserer Knowledge Services.
**Das bringst Du mit**:
- Du studierst technische Redaktion, Linguistik, Sprache & Kommunikation, Wirtschaftspädagogik, E-Learning oder ein vergleichbares Fach.
- Du bist neugierig und bereit, dich umfassend in technische Inhalte und die Produktwelt der USU einzuarbeiten.
- Du bringst gerne Ideen mit ein und arbeitest Dich schnell in neue Aufgaben ein.
- Du hast Spaß an Teamarbeit und herausfordernden Aufgaben.
- Du besitzt Kommunikationsstärke und sehr gute Kenntnisse in Deutsch und Englisch in Wort.
**Unsere Benefits**:
- Studentenevents
- Pat:innenprogramm und individueller Einarbeitungsplan für neue Mitarbeitende sowie eine Einführungsveranstaltung
- Flexible Arbeitszeiten, offene Türen und flache Hierarchien
- Unfallversicherung
- Vergünstigte Mitgliedschaft im Firmenfitness Programm
- Mitarbeitendenrabatte
- USU-Bistro mit vergünstigtem Mittagessensangebot
- Kostenloses Wasser, Kaffee, Tee & Obst
- Ausreichendes Parkplatzangebot
- Partnerschaftliches Miteinander
**Kontakt**:
**Mareike Kölker**
HR Manager
+49 241 927 870 - 3656
Standort
Aachen, Berlin, Bonn, Karlsruhe, Köln, Leinfelden-Echterdingen, Marburg, Möglingen, München
Bereich
Software
Qualifikation
Studenten/Schüler
Arbeitszeit
Teilzeit
Kennziffer
4243
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Customer Service
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Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
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Customer Service Dutch Streaming Platform
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Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
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Customer Service Representative
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Customer Service Fragrance and Body Care
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French Customer Service English Language Materials
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Berlin, Deutschland Workstation Customer Care VollzeitOur client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...
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Customer Service Rep Coffee Industry
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Customer Service Mobility App
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Norwegian Insurance Customer Service
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Customer Service Dutch Streaming Platform
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Finnish or Danish Insurance Customer Service
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Customer Service High End Kitchen Utensils
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Customer Service Dutch Streaming Platform mfd
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Norwegian Customer Service Specialist Banking
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