Werkstudierender (M/w/d) Im Customer Service:

vor 7 Monaten


Berlin, Deutschland USU Group Vollzeit

Ändere mit uns die Servicewelt und lass uns gemeinsam Unternehmen durch bessere Workflows, bessere Zusammenarbeit und besseren Informationsfluss begeistern USU ist der führende Anbieter von Software
- und Servicelösungen für IT & Customer Service Management. Es erwarten Dich mehr als 750 tolle Kolleg:innen an 17 Standorten in vielen Ländern, die sich darauf freuen, zusammen mit Dir Maßstäbe für eine bessere Servicewelt zu setzen.
- Als Werkstudierender (w/d/m) sammelst Du erste praktische Berufserfahrung und unterstützt unser Team im Customer Service. Zusammen mit Deinen Kolleg:innen arbeitest Du an hands-on Aufgaben und wirkst in einem internationalen Arbeitsumfeld mit. Darüber hinaus kannst Du Dir Dein eigenes USU-Netzwerk aufbauen, Gelegenheit dazu bieten Dir unsere Studierendenevents.
- **Gemeinsam begeistern wir unsere Kunden für eine bessere Servicewelt. Join us now**

**Wir haben spannende Aufgaben für Dich**:

- Recherche verschiedener fachlicher Themen rund um unsere Lösungen.
- Anfertigung & Aktualisierung technischer Dokumentation in englischer und deutscher Sprache.
- Produktion & Aktualisierung von E-Learning-Kursen für unsere Lösungen in englischer und deutscher Sprache.
- Enge Zusammenarbeit mit den Bereichen Entwicklung, Consulting, Services, Vertrieb und Marketing bei der Erstellung und Bereitstellung praxistauglicher Dokumentationsbausteine.
- Administrativer Support unserer Customer Service Anwendungen (u.a. Kundenportal USU Knowledge Hub, Dokumentationsdatenbank, E-Learning Plattform.
- Support und Beratung hinsichtlich Dokumentation und Training im Rahmen unserer Knowledge Services.

**Das bringst Du mit**:

- Du studierst technische Redaktion, Linguistik, Sprache & Kommunikation, Wirtschaftspädagogik, E-Learning oder ein vergleichbares Fach.
- Du bist neugierig und bereit, dich umfassend in technische Inhalte und die Produktwelt der USU einzuarbeiten.
- Du bringst gerne Ideen mit ein und arbeitest Dich schnell in neue Aufgaben ein.
- Du hast Spaß an Teamarbeit und herausfordernden Aufgaben.
- Du besitzt Kommunikationsstärke und sehr gute Kenntnisse in Deutsch und Englisch in Wort.

**Unsere Benefits**:

- Studentenevents
- Pat:innenprogramm und individueller Einarbeitungsplan für neue Mitarbeitende sowie eine Einführungsveranstaltung
- Flexible Arbeitszeiten, offene Türen und flache Hierarchien
- Unfallversicherung
- Vergünstigte Mitgliedschaft im Firmenfitness Programm
- Mitarbeitendenrabatte
- USU-Bistro mit vergünstigtem Mittagessensangebot
- Kostenloses Wasser, Kaffee, Tee & Obst
- Ausreichendes Parkplatzangebot
- Partnerschaftliches Miteinander

**Kontakt**:
**Mareike Kölker**
HR Manager
+49 241 927 870 - 3656

Standort

Aachen, Berlin, Bonn, Karlsruhe, Köln, Leinfelden-Echterdingen, Marburg, Möglingen, München

Bereich

Software

Qualifikation

Studenten/Schüler

Arbeitszeit

Teilzeit

Kennziffer

4243



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