Werkstudierender (M/w/d) Im Customer Service:
vor 7 Monaten
Ändere mit uns die Servicewelt und lass uns gemeinsam Unternehmen durch bessere Workflows, bessere Zusammenarbeit und besseren Informationsfluss begeistern USU ist der führende Anbieter von Software
- und Servicelösungen für IT & Customer Service Management. Es erwarten Dich mehr als 750 tolle Kolleg:innen an 17 Standorten in vielen Ländern, die sich darauf freuen, zusammen mit Dir Maßstäbe für eine bessere Servicewelt zu setzen.
- Als Werkstudierender (w/d/m) sammelst Du erste praktische Berufserfahrung und unterstützt unser Team im Customer Service. Zusammen mit Deinen Kolleg:innen arbeitest Du an hands-on Aufgaben und wirkst in einem internationalen Arbeitsumfeld mit. Darüber hinaus kannst Du Dir Dein eigenes USU-Netzwerk aufbauen, Gelegenheit dazu bieten Dir unsere Studierendenevents.
- **Gemeinsam begeistern wir unsere Kunden für eine bessere Servicewelt. Join us now**
**Wir haben spannende Aufgaben für Dich**:
- Recherche verschiedener fachlicher Themen rund um unsere Lösungen.
- Anfertigung & Aktualisierung technischer Dokumentation in englischer und deutscher Sprache.
- Produktion & Aktualisierung von E-Learning-Kursen für unsere Lösungen in englischer und deutscher Sprache.
- Enge Zusammenarbeit mit den Bereichen Entwicklung, Consulting, Services, Vertrieb und Marketing bei der Erstellung und Bereitstellung praxistauglicher Dokumentationsbausteine.
- Administrativer Support unserer Customer Service Anwendungen (u.a. Kundenportal USU Knowledge Hub, Dokumentationsdatenbank, E-Learning Plattform.
- Support und Beratung hinsichtlich Dokumentation und Training im Rahmen unserer Knowledge Services.
**Das bringst Du mit**:
- Du studierst technische Redaktion, Linguistik, Sprache & Kommunikation, Wirtschaftspädagogik, E-Learning oder ein vergleichbares Fach.
- Du bist neugierig und bereit, dich umfassend in technische Inhalte und die Produktwelt der USU einzuarbeiten.
- Du bringst gerne Ideen mit ein und arbeitest Dich schnell in neue Aufgaben ein.
- Du hast Spaß an Teamarbeit und herausfordernden Aufgaben.
- Du besitzt Kommunikationsstärke und sehr gute Kenntnisse in Deutsch und Englisch in Wort.
**Unsere Benefits**:
- Studentenevents
- Pat:innenprogramm und individueller Einarbeitungsplan für neue Mitarbeitende sowie eine Einführungsveranstaltung
- Flexible Arbeitszeiten, offene Türen und flache Hierarchien
- Unfallversicherung
- Vergünstigte Mitgliedschaft im Firmenfitness Programm
- Mitarbeitendenrabatte
- USU-Bistro mit vergünstigtem Mittagessensangebot
- Kostenloses Wasser, Kaffee, Tee & Obst
- Ausreichendes Parkplatzangebot
- Partnerschaftliches Miteinander
**Kontakt**:
**Mareike Kölker**
HR Manager
+49 241 927 870 - 3656
Standort
Aachen, Berlin, Bonn, Karlsruhe, Köln, Leinfelden-Echterdingen, Marburg, Möglingen, München
Bereich
Software
Qualifikation
Studenten/Schüler
Arbeitszeit
Teilzeit
Kennziffer
4243
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a skilled Customer Service Representative to join our team at Workstation Customer Care. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their online shopping...
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Customer Service
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Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
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Customer Service
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Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
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Customer Service Fragrance and Body Care
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Berlin, Deutschland Workstation Customer Care VollzeitOur client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...
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French Customer Service English Language Materials
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Berlin, Deutschland Workstation Customer Care VollzeitOur client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...
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Customer Service Timeshare Holidays
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Customer Service Renewable Energy
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Berlin, Deutschland Workstation Customer Care VollzeitOur client is into solar modules and renewable energy services. They offer a wide range of products and solutions that enable high energy yields for residential and commercial photovoltaics systems and large power plants. **What will you be doing as a customer service rep (M/F/d)**: - Maintain the technical support hotline to provide support to users,...
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Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
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Customer Service Agent Fashion Industry
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Customer Service Rep Coffee Industry
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Customer Service Rep Coffee Industry
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Customer Service Agent
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Customer Service Mobility App
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Norwegian Insurance Customer Service
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Customer Service High End Kitchen Utensils
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