Aktuelle Jobs im Zusammenhang mit Trainer Customer Support - Berlin - STRATO DE
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Customer Support Luxury Food Dutch and French
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is one of the players on the market for coffee machines, coffee pads and famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer...
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Customer Support Moving Company
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client has developed an excellent market position in the international moving market. High quality and professional service are their trademark. Packing and unpacking services, carton supply and other packaging and protective materials are just as much a part of this as are special solutions for oversized furniture, plants or aquariums. For order taking...
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Trainer Customer Service
vor 3 Wochen
Berlin-Friedrichshain, Deutschland STRATO Customer Service GmbH Vollzeit**Was Dich bei uns erwartet**: - Einarbeitung sowie die Aus - und Weiterbildung von neuen sowie erfahrenen Mitarbeitenden mit dem Ziel, die Qualität, Leistung und damit verbunden die Kundenzufriedenheit zu fördern. - Durchführung von technischen Schulungen. - Erstellen, Aktualisieren und Leiten von Seminaren und Workshops für neue und erfahrene...
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Customer Support
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory. **Your tasks in this customer service role**: - Support customers when booking accomodations - Assist in navigating the website - communication with hotels (e.g.,...
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Customer Support Communication Techniques
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitWhat opportunities are there for you (M/F/d)? The Customer Support Team is primarily there for the customer's learning phase. Customer support begins at the point when the company decides to use our client's product. In Customer Support, you will support the customer in becoming familiar with the product and in starting the first activities. What would be...
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Customer Support Smart Tv
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Danish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...
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Customer Support Smart Tv
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Danish Typical tasks in this customer service role - Receiving customer inquiries regarding the...
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Customer Support High End Electronic Devices
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
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Customer Support High End Electronic Devices
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
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Website Optimization Customer Support
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitAs working in the customer support team, you are the first point of contact for customers all over Europe! They will seek your advice on products and services that will make their webpage the greatest that it can be! We are looking for the best talent to keep elevating the customer experiencecould that be you (M/F/d)?! Join a team of this domain name...
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Trainer Customer Support
vor 1 Monat
Berlin, Deutschland IONOS SE VollzeitBei IONOS arbeitest Du bei dem führenden europäischen Anbieter von Cloud-Infrastruktur, Cloud-Services und Hosting-Dienstleistungen partnerschaftlich mit unterschiedlichen Teams zusammen. Wir bieten Dir eine Perspektive in einer der zukunftssichersten Branchen. Uns zeichnen offene Arbeitsstrukturen, Duz-Kultur und flache Hierarchien mit unvergleichlichem...
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Customer Support Simple Bank Issues
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitWhen customers call their banks they are actually calling our customer - and finally you (M/F/d). There you help people by answering questions, processing transactions, and resolving their issues! You provide awesome customer service on behalf of one big company customers deal with every day. The team comes from an array of backgrounds and experiences; all...
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Customer Support
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client leases e-scooters - the perfect means of transport for urban environments: quick, overseeable and without problems when looking for parking. These benefits have already been recognized by many people who have registered with our customer - or are planning to do so. We are looking for new colleagues in customer service in order to register all...
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Czech Customer Support Electronic Banking
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is a global player in the banking business. Within the investment department some new vacancies have been created in customer support. The new jobs focus on supporting existing customers in dealing with the electronic depot management - meaning the sale and buy of shares, bonds or other investments. You don't need to be a banker or have a...
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Customer Support
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a manufacturer of sportive cars. Due to the wide selection of different accessories the drivers have plenty of opportunities to equip their car individually and adapt it perfectly to their needs and lifestyle. Besides the printed catalogues drivers might have received when buying their car they often use the online shop to search for suitable...
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Dutch Customer Support
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client leases e-scooters - the perfect means of transport for urban environments: quick, overseeable and without problems when looking for parking. These benefits have already been recognized by many people who have registered with our customer - or are planning to do so. We are looking for new colleagues in customer service in order to register all...
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Customer Support Agent
vor 2 Wochen
Berlin, Deutschland Jones Kemp VollzeitKnowledge of the English language is required. We are looking for a motivated Customer Support Agent to lead our customer support department. The Customer Support Agent will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. **Responsibilities**: - Managing the customer support...
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Customer Support
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is the creator of an intelligent, ever-growing Smart Home Services platform for the modern age. With their bundle of high-value services centered around the best possible WiFi, they are empowering CSPs around the world to provide their customers with unparalleled WiFi performance, personalization, security, and much more. Their services bundle is...
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Customer Support
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client is the creator of an intelligent, ever-growing Smart Home Services platform for the modern age. With their bundle of high-value services centered around the best possible WiFi, they are empowering CSPs around the world to provide their customers with unparalleled WiFi performance, personalization, security, and much more. Their services bundle is...
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German Customer Support
vor 3 Wochen
Berlin, Deutschland Job Squad VollzeitAre you looking for a new adventure in your life? Do you want to try how is to live abroad? This is your opportunity! We have opportunities in Cyprus, Greece, Czech Republic, Hungary, Malta, and many European countries. As a customer support agent, you will be communicating with the company and assisting them with their inquiries. Key responsibility: -...
Trainer Customer Support
vor 4 Wochen
Mit über 4 Millionen Domains und mehr als 2 Millionen Kund*innen gehören wir, als IONOS Unternehmen, zu den größten Webhosting-Anbietern weltweit. Wir betreiben zwei TÜV-zertifizierte Rechenzentren mit über 70.000 Servern. Unsere Produkte sind vielfältig und bilden das Gerüst unseres Erfolges, zum Leben erwachen sie jedoch erst durch unsere großartigen Mitarbeiter*innen.
Als Trainerin oder Trainer hältst du Schulungen für die Kollegen und Kolleginnen in unserem Customer Service, mit dem Ziel, die Servicekompetenz immer auf einem hohen Level zu halten. Dein Schwerpunkt liegt dabei in der Durchführung von technischen Trainings. Spaß bei der Arbeit wird bei uns großgeschrieben: Wir sind ein kleines Team von Trainern und Wissensmanagern, die sich gegenseitig unterstützen. Deine Stärken sind dein empathisches Wesen und deine Begeisterungsfähigkeit? Du hast Freude daran, in einem internen Customer Service zu arbeiten und kannst deine Kollegen gut motivieren? Dann bist du bei uns genau richtig
**Aufgabenbereich**:
- Einarbeitung sowie die Aus
- und Weiterbildung von neuen sowie erfahrenen Mitarbeitenden, mit dem Ziel, die Qualität, Leistung und damit verbunden die Kundenzufriedenheit zu fördern.
- Durchführung von technischen Schulungen.
- Erstellen, Aktualisieren und Leiten von Seminaren und Workshops für neue und erfahrene Mitarbeitende.
- Trainieren von Mitarbeiter*innen „on the job".
- Vorhandene Schulungen weiterentwickeln, Handout-Materialien erstellen.
**Qualifikationen**:
- Callcenter-Erfahrung mit Schwerpunkt IT- oder Webhosting ist wünschenswert.
- Eine anerkannte Trainer-Qualifikation ist wünschenswert, aber kein Muss.
- Idealerweise hast du Kenntnisse von Moderations
- und Trainingsmethoden sowie der konzeptionellen Gestaltung von Trainingsunterlagen.
- Motivierendes, souveränes und professionelles Auftreten.
- Du bist ein Teamplayer: Kommunikation und positives Auftreten sind deine Stärke.
- Du bist flexibel, dich schnell in die produktiven sowie die Trainingsprozesse einzuarbeiten.
- Gute Englischkenntnisse in Wort und Schrift.
- Erfahrungen mit E-Learning-Plattformen wünschenswert.
**Benefits**:
- Hybrides Arbeitsmodell mit Homeoffice-Möglichkeit.
- Flexible Arbeitszeiten durch Vertrauensarbeitszeit.
- An einigen Standorten eine bezuschusste Kantine und verschiedene kostenfreie Getränke.
- Moderne Büroflächen mit sehr guter Verkehrsanbindung.
- Diverse Mitarbeiterrabatte für Aktivitäten und Produkte.
- Mitarbeiterevents wie Sommer
- und Winterfeiern, sowie Workshops.
- Zahlreiche Weiterbildungs
- und Entwicklungsmöglichkeiten.
- Verschiedene Gesundheitsangebote, wie Sport
- und Gesundheitskurse.
