(Junior) Process Coordinator

vor 3 Monaten

Karlsruhe, Deutschland IONOS Vollzeit

IONOS SE

(JUNIOR) PROCESS COORDINATOR (F/M/D) - CUSTOMER SERVICE

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Your Tasks:

At IONOS, we care about our customers, which is why we work hard to earn and keep their trust. That's why we're proud of our first-class customer service team, which has been honored with several awards for excellence. As Process Coordinator, you become part of our team and are jointly responsible for the implementation of our global projects within the operations business of IONOS.
- Participate and assist in coaching he cross-organizational process improvement communities to design, develop, and deliver processes, methodologies, and tools/features that help customer service teams continuously improve productivity and enable creativity and new ways of working.
- Analysis of current processes across organisations to raise services improvements and implement as appropriate.
- Overseeing the implementation of new processes as well as their troubleshooting and improvement.
- Creating and presenting process improvement reports.

We Appreciate:

We are looking for a well organised, versatile, and extravert communicator with an agile mindset, in short, a black belt end-to-end thinker.
- Initial work experience as a process manager or comparable experience.
- In-depth knowledge in customer care units and/or supporting products/services.
- Knowledge and experience working with different JIRA instances (further IT/scripting skills will be considered as a plus).
- Strong analytical and conceptual skills, with a working knowledge of state-of-the-art systems and tool chains.
- Fluent knowledge of English and French.

What else we would like to tell you:

The following benefits await you:

- Hybrid working model with home office option.
- Flexible working hours through trust-based working hours.
- At some locations a subsidized canteen and various free drinks.
- Modern office space with very good transport connections.
- Various employee discounts for activities and products.
- Employee events such as summer and winter parties, as well as workshops.
- Numerous training and development opportunities.
- Various health offers, such as sports and health courses.

Job info

Location: Karlsruhe, Zweibruecken or Berlin
Type: Full-time
Category: Customer Service / Customer Management | Project Management / Process Management
Work experience: Professionals
Reference ID: 3298

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.

IONOS SE
Recruiting Team IONOS
Hinterm Hauptbahnhof 3-5
D-76135 Karlsruhe

  • Process Coordinator Im Kundenservice

    vor 4 Monaten

    Karlsruhe, Deutschland HUMAN-Experts Vollzeit

    Festanstellung Karlsruhe + 1 weitere Das Unternehmen antwortet besonders schnell. Process Coordinator im Kundenservice (w/m/d) IONOS SE Process Coordinator im Kundenservice (w/m/d) Ohne Anschreiben. In nur 2 Minuten. Alle 2 Bilder ansehen Ab sofort gesucht (unbefristet) 40 h pro Woche Kein Gehalt angegeben Kein Homeoffice Was erwartet Sie? Sie leiten...

  • Business Coordinator

    Vor 3 Tagen

    Karlsruhe, Baden-Württemberg, Deutschland Gas Chromatography Systems MAXUM GmbH Vollzeit

    Job Title: Business Coordinator H/FWe are seeking a highly skilled Business Coordinator to join our team at Gas Chromatography Systems MAXUM GmbH. As a key member of our Supply Chain Management team, you will be responsible for leading a team in the areas of Order Management, Warehouse, Order Controlling, and Purchasing.Key Responsibilities:Reporting to the...

  • Business Coordinator

    Vor 3 Tagen

    Karlsruhe, Baden-Württemberg, Deutschland Gas Chromatography Systems MAXUM GmbH Vollzeit

    Job Title: Business Coordinator H/FWe are seeking a highly skilled Business Coordinator to join our team at Gas Chromatography Systems MAXUM GmbH. As a key member of our Supply Chain Management team, you will be responsible for leading a team in the areas of Order Management, Warehouse, Order Controlling, and Purchasing.Key Responsibilities:Reporting to the...

  • Sales and Marketing Coordinator

    vor 2 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland DSC Software AG Vollzeit

    {"title": "Sales and Marketing Coordinator", "content": "Join Our Team at DSC Software AGWe are a dynamic and innovative company that strives to integrate all product-relevant data into corporate processes. As a Sales and Marketing Coordinator, you will be an integral part of our sales team, supporting the planning, coordination, and documentation of our...

  • Sales and Marketing Coordinator

    vor 2 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland DSC Software AG Vollzeit

    {"title": "Sales and Marketing Coordinator", "content": "Join Our Team at DSC Software AGWe are a dynamic and innovative company that strives to integrate all product-relevant data into corporate processes. As a Sales and Marketing Coordinator, you will be an integral part of our sales team, supporting the planning, coordination, and documentation of our...

  • Construction Project Coordinator

    vor 4 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Heinrich Schmid Systemhaus GmbH & Co. KG Vollzeit

    Job Overview:We are seeking a highly skilled Construction Project Coordinator to join our team at Heinrich Schmid Systemhaus GmbH & Co. KG. In this role, you will be responsible for overseeing construction projects, managing bidding processes, coordinating various trade professionals, and ensuring projects are completed on time and within budget.Key...

  • Logistics Coordinator

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland FERCHAU GmbH Vollzeit

    About FERCHAU GmbHFERCHAU GmbH is a leading provider of IT and engineering services, with a strong focus on innovation and customer satisfaction. Our team of experts is dedicated to delivering high-quality solutions that meet the evolving needs of our clients.Job SummaryWe are seeking a highly motivated and experienced Logistics Coordinator to join our team....

  • Logistics Coordinator

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland FERCHAU GmbH Vollzeit

    About FERCHAU GmbHFERCHAU GmbH is a leading provider of IT and engineering services, with a strong focus on innovation and customer satisfaction. Our team of experts is dedicated to delivering high-quality solutions that meet the evolving needs of our clients.Job SummaryWe are seeking a highly motivated and experienced Logistics Coordinator to join our team....

  • HR Compliance Coordinator

    vor 4 Monaten

    Karlsruhe, Deutschland Halbauer GmbH Expert Management Vollzeit

    Wir suchen Sie als HR Compliance Coordinator (m/w/d) | hybrid und als neues Teammitglied für ein Projekt bei einem weltweit führenden Konzern aus der Kaufmännisch-Branche aus dem Raum Karlsruhe | remote. Kommen Sie an Bord! **Aufgaben** - Sie helfen bei der Entwicklung und Etablierung von online - und virtuellen Präsenzschulungen zur Umsetzung...

  • Logistics Coordinator

    vor 1 Monat

    Karlsruhe, Baden-Württemberg, Deutschland KNETTENBRECH + GURDULIC Service GmbH & Co. KG Vollzeit

    Logistics Coordinator (m/w/x) Logistics Coordinator (m/w/x)Full-timeExperience required Contribute to a sustainable and secure future. Join us!Your ResponsibilitiesManagement of daily transport assignmentsExecution of return controlEnsuring the economical use of our fleetTelephone order acceptance and customer supportA specific area of...

  • Logistics Coordinator

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Talentim GmbH Vollzeit

    Job DescriptionCompany OverviewTalentim GmbH is a leading logistics company that provides innovative solutions to its clients. We are seeking a highly skilled Logistics Planner (m/w/d) to join our team.Job SummaryWe are looking for a Logistics Planner (m/w/d) to lead our logistics operations and develop strategies to improve our supply chain efficiency. The...

  • Logistics Coordinator

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Talentim GmbH Vollzeit

    Job DescriptionCompany OverviewTalentim GmbH is a leading logistics company that provides innovative solutions to its clients. We are seeking a highly skilled Logistics Planner (m/w/d) to join our team.Job SummaryWe are looking for a Logistics Planner (m/w/d) to lead our logistics operations and develop strategies to improve our supply chain efficiency. The...

  • SAP Consultant

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Consileon Applied Business Vollzeit

    About Consileon Applied BusinessConsileon Applied Business GmbH is a leading management and IT consulting firm, part of the Consileon Group. Our focus is on providing expert advice on process management and optimization, as well as technical consulting services for businesses.Your RoleAs a (Associate) Consultant, you will be responsible for the success of...

  • IT Consultant

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Consileon Applied Business Vollzeit

    About Consileon Applied BusinessConsileon Applied Business GmbH is a leading management and IT consulting firm, part of the Consileon Group. Our focus is on providing expert advice on process management and optimization, as well as technical consulting services for businesses.Your RoleAs a (Associate) Consultant, you will be responsible for the success of...

  • Production Coordinator

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    **Join GULP – experts united as a Production Planner**Are you looking for a challenging role in a dynamic company? Do you have experience in scheduling and capacity planning? We are currently seeking a skilled Production Planner to join our team.**About the Role**Develop and implement production schedules to meet customer demands and optimize resource...

  • Production Coordinator

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    **Join GULP – experts united as a Production Planner**Are you looking for a challenging role in a dynamic company? Do you have experience in scheduling and capacity planning? We are currently seeking a skilled Production Planner to join our team.**About the Role**Develop and implement production schedules to meet customer demands and optimize resource...

  • Production Coordinator

    vor 1 Woche

    Karlsruhe, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Unlock your potential as a skilled Production Planner at GULP – experts united!About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Production Planner. In this role, you will be responsible for creating and controlling schedules, as well as preparing work plans and defining work processes according to...

  • Production Coordinator

    vor 1 Woche

    Karlsruhe, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Unlock your potential as a skilled Production Planner at GULP – experts united!About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Production Planner. In this role, you will be responsible for creating and controlling schedules, as well as preparing work plans and defining work processes according to...

  • Production Coordinator

    Vor 3 Tagen

    Karlsruhe, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Unlock your potential as a skilled Production Planner at GULP – experts united!About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Production Planner. As a key member of our operations team, you will be responsible for creating and controlling schedules, managing material requirements planning and capacity...

  • Production Coordinator

    Vor 3 Tagen

    Karlsruhe, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Unlock your potential as a skilled Production Planner at GULP – experts united!About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Production Planner. As a key member of our operations team, you will be responsible for creating and controlling schedules, managing material requirements planning and capacity...