![Die Neue Schule GbR](https://media.trabajo.org/img/noimg.jpg)
Customer Service Mitarbeiter
vor 2 Monaten
DIE NEUE SCHULE vermittelt in einer gemütlichen Lernatmosphäre die deutsche Sprache an erwachsene Lernende. Die praktische Vermittlung der Sprache erfolgt in Präsenz
- und Onlinekursen. Zudem führen wir regelmäßig telc-Prüfungen durch.
Wir suchen ab sofort **motivierte Mitarbeiter(m/w/d) im Customer Service für 20 bis 40 Stunden/Woche am Front Desk unserer Sprachschule** für die kompetente Beratung unserer Lernenden.
**Aufgaben**
- Betreuung unserer Schüler:innen per E-Mail und Telefon sowie am Empfang der Schule
- Erfassung und Bearbeitung von Schüleranfragen telefonisch und vor Ort
- Individuelle Beratung der Schüler:innen zu unseren Kursen
- Verkauf von Lehrwerken
- Pflege der Kundendaten und entsprechende Dokumentation
- Aktive Sicherung der Schülerzufriedenheit
- Mitarbeit bei der Sauberkeit & Ordnung in den Schulräumen
**Qualifikation**
- Hohe Serviceorientierung, Freude an der Zusammenarbeit mit erwachsenen Schüler:innen
- gute Englischkenntnisse, Deutschkenntnisse auf mind. B2-Niveau
- Ausgeprägte Kommunikationsfähigkeit sowie sicherer Umgang mit E-Mail-Verkehr auf Englisch
- Sicherer Umgang mit PC- und Office-Anwendungen
**Benefits**
- Eine umfassende Einarbeitung
- Kollegiales Umfeld mit flachen Hierarchien
- Ein angenehmes, kollegiales Arbeitsumfeld mit flachen Hierarchie
- Zentrale Lage in Berlin-Wilmersdorf: U-Bahnstationen der Linien U3 und U7 in weniger als 5 Minuten Entfernung
Bewerbe dich noch heute unter Angabe deines frühestmöglichen **Startdatum** und deines Gehaltswunsches.
Art der Stelle: Vollzeit, Teilzeit
Arbeitsstunden: 20 - 40 pro Woche
Gehalt: 2.200,00€ - 2.400,00€ pro Monat
Arbeitszeiten:
- Montag bis Freitag
- Wochenendarbeit möglich
Leistungen:
- Kostenlose Getränke
Berufserfahrung:
- Kundenberatung: 1 Jahr (Wünschenswert)
Sprache:
- Deutsch (Erforderlich)
- Englisch (Erforderlich)
Arbeitsort: In person
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