Project Assistant
vor 2 Monaten
VACANCY NOTICE
Position Title**:Project Assistant (Communications & Cultural Orientation)**
Duty Station **:Kaiserslautern, Germany**
Reference Code **:VN-DE2-2023-40-EXT**
Classification **:General Service Staff, G5**
Type of Appointment **:One Year Fixed-Term Contract - (40hrs/week)**
Estimated Start Date **:As soon as possible**
Closing Date **:11 February 2024**
**Context**:
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to thousands of refugees each year. IOM provides a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.
**Core Functions / Responsibilities**:
- Undertake communications and cultural orientation activities in an assigned area or areas related to case consultation, the information center and/or public affairs, cultural orientation scheduling and, as required, guide and assist in monitoring teams of Project Clerks and Project Assistants in organizing and completing communications activities in an assigned area.
- Efficiently and effectively undertake case consultation assistance for individuals who appear in-person at RSC, providing efficient, effective, accurate, clear and courteous information to individuals during case consultation, and training all Project Clerks and Project Assistants involved in case consultation to provide such information.
- In coordination with supervisors, liaise as needed with other teams and units in RSC and other RSCs. Provide regular reports on the work being accomplished within the team to supervisors and team members.
- Train other communications & cultural orientation team members as needed to efficiently and effectively manage communications activities, update START and other databases accurately and to assist in monitoring communications team members and activities.
- Undertake duty travel as needed to participate in communications & cultural orientation-related activities, for meetings and for training.
- Demonstrate an in-depth understanding of the USRAP, SOPs and START, as well as the ability to remain professional, impartial and unbiased during all interactions with applicants and colleagues.
- Maintain the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.
- Undertake communication & cultural orientation training activities, including providing training for a range of resettlement countries throughout the region, featuring student-centered activities in all classes, assisting in drafting training lesson plans in accordance with RSC cultural orientation objectives, assisting in the development of teaching materials, visual aids and bulletin boards supporting the curriculum and assisting in managing and restocking inventories of instructional supplies.
- In order to develop and maintain communication & cultural orientation training-related skills, participate in and contribute to teacher trainings and staff development seminars and engage in self-directed study for professional development, including reading resettlement updates, language tutorials, attending communications & cultural orientation-related workshops and seminars.
- Perform such other duties as may be assigned.
**Required Qualifications and Experience**
**Education**
University degree from an accredited academic institution, with at least three years of relevant professional experience, preferably in similar roles;
or
Completed High School degree from an accredited academic institution, with at least five years of relevant professional experience.
**Experience**
- Teaching, training and curriculum development.
- Experience communicating with legal representatives is an advantage.
- Experience within USRAP Communications and Cultural Orientation (CO) or programmes for other resettlement countries.
- Experience in leading interactive training seminars or orientation sessions for youth and adults.
**Skills**
- Strong interpersonal and communication skills.
- Experience communicating with legal representatives is an advantage.
- Ability to use own initiative and work under pressure with minimum supervision.
- Excellent computer skills - Word, Excel and Internet.
- Attention to detail and ability to organize.
- Self-motivated and objective driven.
**Languages**
REQUIRED
For all applicants, fluency in English is required (oral and written).
DESIRABLE
Thorough knowl
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