Service Quality Lead

**Stellenbeschreibung**: At a Glance: Our Europe happiness delivery team is growing, just like On, and with this comes the exciting opportunity to become a Happiness Deliverer Quality Assurance Lead. We are looking for an enthusiastic QA person to lead our Quality Team. The mission of the quality team is to build, transfer and develop excellent quality...

Together with you, we want to create a first-class customer experience in the Customer Relations Hub. You think of a call center - but much better! You are an essential part of Porsche's customer success, so you might as well call yourself a Porsche ambassador. Do you "speak" Porsche? Because we are looking for a passionate Quality Lead who seek to...

We are looking for a Quality Assurance Lead to help us reach the next level in our reliability journey. Your task, if you choose to accept it, will be owning our QA strategy and seeing it become alive in close cooperation with our Product Development teams. As you are the first person in this function and take ownership in the area, you won't be coordinating...

**Job Description Summary**: Become part of a winning team and help to deliver the Green Energy transition! Join our Product Delivery Group (PDG) side of the business as a Lead Quality Engineer for the Controls & Protection business unit, where you will help to develop and build new products, technologies, materials and features. Key responsibilities are...

**THE ROLE & THE TEAM**: You are responsible for the overall leadership and strategic direction of the Zalando Customer Care Quality teams. You will lead a team of >10 Quality Managers assuring the quality of our customer contacts by defining the underlying Customer Care quality strategy, and monitor its implementation within internal and external service...

**Unternehmensbeschreibung** Choose challenge. Choose pace. Choose growth.** Für unsere offene Position als **Team Lead Customer Service (d/m/w)** suchen wir dich! Starte im Quality Management Team und sei verantwortlich für das Qualitätsmanagement auf operativer und strategischer Ebene unserer Marke Autohero. Als Teilbereich des Customer Service trägst...

Key Responsibilities - Develop and maintain quality related processes - Define account specific LQA strategies with support of the Quality Manager if required - Work closely with the PMs coordinating the entire cycle of LQA reviews, making sure the schedule is realistic allowing sufficient time for all steps involved in the process - Create and maintain...

Die 1&1 Versatel betreibt das größte alternative Glasfasernetz Deutschlands und forciert als Treiber der Gigabit-Gesellschaft den kontinuierlichen Ausbau des Glasfasernetzes. Als B2B-Spezialist der 1&1 Firmengruppe betreuen wir rund 50.000 Geschäftskunden. Werden Sie Teil von etwas Großem als: Team Lead Network Implementation Quality & Services...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Company Description ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands,...

**️ What You'll Do**: Please note**:English** and **German skills (at least B2 level in both)** are **required** for this position - Lead the training and development of new solar DC-installers - Review completed Solar DC installations for quality assurance - Participate in the development of training materials and curriculum - Deliver instructions/ teach...

**Your mission**: **Intro** Please note**:English** and **German skills (at least B2 level in both)** are **required** for this position **Company Description** Smalt is a Berlin based start-up focused on empowering the green energy transition in Europe. Our mission is to be the labor supply & productivity engine driving the global energy transition by...

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners...

**Role Summary/Purpose** **The Lead Field Services leads the CMS field service team in the assigned geographic area and reports to the Area Manager to drive service process excellence in the territory in terms of utilization of service resources, efficient scheduling of service requests, service quality improvement and maintaining high quality service...

**Your mission**: Your mission as the Scientific Service Lead is to guide a high-performing team that delivers exceptional scientific services, ensuring our clients receive accurate, reliable, and user-focused support. You will enhance the user experience by promoting quality control, efficiency, and proactive collaboration with customer success, data...

**Job Description Summary**: GE Grid Solutions equips 90 percent of the world's energy supply companies, helping them generate and distribute electricity. With over 200 years of combined experience in developing cutting-edge solutions, our products and services enable resilient, more efficient and reliable energy systems. Over 20,000 employees in 80...

Company Description Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business...

**Title**: LCV EUCOM EW Germany: Food Services, Lead **Program Summary** **KBR** leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the **Logistics Civil Augmentation Program contract** (**LOGCAP**). KBR’s enduring mission support of the **LOGCAP**...

LOUDLY is a Berlin-based music tech company which operates ‘Music Maker JAM’ - one of the most highly-rated music creation apps in the world. We are also a leader in AI music technology and expanding our services in line with our mission to become the #1 AI music generator in the world. We are now looking for a Quality Assurance & Customer Service...

**Ready, Steady, Smile!**: As a Global Customer Service Quality Trainer (M/F/x), you will be responsible for developing and implementing training programs to ensure that our global customer service team delivers the highest level of service quality and customer satisfaction. You will work closely with regional customer service teams to identify training...