Senior Cx Designer
vor 2 Monaten
Overview:
**Can you plan, facilitate and strategize a simple digital experience - also when the project is complex and the client big and international?**
**We are looking for a person with a holistic view of digital solutions. You will be the glue that brings together the client's business goals, user's needs, and expectations into a platform that can be designed and build. With a service design doing process and toolbox you will enable clients to fulfill their digital potential and at the same time make sure the user experience is seamless and intuitive. You will join our ambitious Experience Team with colleagues throughout Europe.**
**Responsibilities**:
Responsibilities:
- Facilitate the customer centric design process in projects and make sure the full team is onboarded
- Conduct human-centered research and tests to form solid value propositions
- Plan and facilitate workshops and design sprints
- Define user need, process, customer journeys, service blueprints and user flows and functionality specifications
- Support tender process with your expertise within human-centered design, approach, and methods.
Qualifications:
- CX, Service Design or Strategic UX background with +8 years of experience, preferably from an agency
- Able to show great work and impact from earlier business challenges that you have solved
- Experienced in advocating service design within organizations and a plus if you have been working in the field of implementing service design tools and mindset into organizations.
- Able to take lead on big international project and while doing so support different competence areas in the experience team
- Experienced in planning design processes involving and managing different stakeholders and colleagues
- Passioned for uncovering customer wants and needs; self-driven and motivated; great interest in current trends in the areas of digital, design, usability or what might tricker your curiosity.
- Experienced handling of prototyping and design tools (e.g.Figma, WebFlow, Sketch) is a plus, since you will be working close with and supporting the experience designers.
- Competent conversation and written expression in English.
- A good teammate. Showing great empathy towards the people around you - colleges, customers and clients.
**We offer**:
FFW craft digital change. We are a mix of Strategists, Designers, User Experience Experts, Developers, and Solution Architects in 10 European locations. We work closely together to improve client’s businesses and create innovative solutions. We appreciate team players with high engagement and a positive attitude towards change.
You will get:
- A permanent position with very good opportunities for professional development
- Open working atmosphere and friendly colleagues in an established digital agency
- Short decision-making paths and the opportunity to help shape our structures and processes
- Flexible, family-friendly working hours and home-office possibility
- Large international clients and the possibility to work in teams across Europe
-
(Senior) UX Designer in
vor 3 Wochen
Berlin, Deutschland (Senior) UX Designer*in (dmw) VollzeitWir suchen Verstärkung in den Bereichen UX-Research und Konzeption. Das Business unserer Kunden soll florieren. Du fühlst dich für diese Mission berufen? Wir bieten Dir die Möglichkeit, Deine Expertise dafür einzusetzen. Wenn Dein Lebensmittelpunkt nicht in Berlin liegt kannst Du in dieser Stelle gerne full-remote arbeiten. **DETAILS**: - Berlin -...
-
SAP CX Junior Consultant
vor 1 Woche
Berlin, Berlin, Deutschland The Recruitment 2.0 Group VollzeitThis is a fantastic chance to work for a leading SAP gold partner consultancy in Berlin. The opportunity is unique as the company offers low travel consultancy opportunities, combined with an unrivalled team atmosphere - both on-site and off - within a large team of 100+ consultants in Berlin alone. Projects are exclusively with brand name customers....
-
Senior UX Designer
vor 2 Monaten
Berlin, Deutschland Taikonauten GmbH VollzeitWir suchen eine/n Senior UX Designer (w/m/d). Ob im Berliner Büro oder Remote, ob Teil - oder Vollzeit, wichtig ist uns der menschliche Match und die Begeisterung für deinen Bereich. Wenn du gemeinsam mit uns an der kreativen nutzerzentrierten Entwicklung von Produkten und Projekten in den Bereichen des digitalen Wandels, Research & Developments wie auch...
-
Senior UX Designer
vor 3 Wochen
Berlin, Deutschland Taikonauten GmbH VollzeitWir suchen eine/n Senior UX Designer (w/m/d). Ob im Berliner Büro oder Remote, ob Teil - oder Vollzeit, wichtig ist uns der menschliche Match und die Begeisterung für deinen Bereich. Wenn du gemeinsam mit uns an der kreativen nutzerzentrierten Entwicklung von Produkten und Projekten in den Bereichen des digitalen Wandels, Research & Developments wie auch...
-
Senior Sales Manager
vor 1 Woche
Berlin, Berlin, Deutschland TP Infinity DACH VollzeitTP Infinity | Was wir tun Das umfassende Portfolio von TP Infinity umfasst Beratungs-, Technologie-, Datenanalyse-, Design- und Kreativleistungen und kombiniert die wachsenden, globalen digitalen CX- und Transformationsleistungen von Teleperformance. Bei TP Infinity DACH arbeiten wir mit einem Team von über 50 CX-Consultants* und sind eingebunden in einen...
-
CX Adoption Consultant w/m/d
vor 3 Wochen
Berlin, Berlin, Deutschland Computacenter AG & Co. oHG VollzeitStandort: Germany - Remote möglich, Germany - Ratingen, Germany - Hannover, Germany - Hamburg, Germany - Frankfurt, Germany - Berlin, Germany - München | Job-ID: | Geschäftsbereich: Sales & Pre-Sales | Karriere-Level: Berufserfahrene Deine AufgabenAls CX Adoption Consultant w/m/d für unser Cisco-Lösungsportfolio verantwortest Du die Konzeption, das...
-
CX Adoption Consultant w/m/d
vor 1 Monat
Berlin, Berlin, Deutschland Computacenter AG & Co. oHG VollzeitStandort: Germany - Remote möglich, Germany - Ratingen, Germany - Hannover, Germany - Hamburg, Germany - Frankfurt, Germany - Berlin, Germany - München | Job-ID: | Geschäftsbereich: Sales & Pre-Sales | Karriere-Level: Berufserfahrene Deine AufgabenAls CX Adoption Consultant w/m/d für unser Cisco-Lösungsportfolio verantwortest Du die Konzeption, das...
-
CX Adoption Consultant w/m/d
vor 3 Wochen
Berlin, Deutschland Computacenter AG & Co. oHG VollzeitStandort: Germany - Remote möglich, Germany - Ratingen, Germany - Hannover, Germany - Hamburg, Germany - Frankfurt, Germany - Berlin, Germany - München | Job-ID: 205130 | Geschäftsbereich: Sales & Pre-Sales | Karriere-Level: Berufserfahrene Deine Aufgaben Als CX Adoption Consultant w/m/d für unser Cisco-Lösungsportfolio verantwortest Du die...
-
CX Adoption Consultant w/m/d
vor 1 Monat
Berlin, Deutschland Computacenter AG & Co. oHG VollzeitStandort: Germany - Remote möglich, Germany - Ratingen, Germany - Hannover, Germany - Hamburg, Germany - Frankfurt, Germany - Berlin, Germany - München | Job-ID: 205130 | Geschäftsbereich: Sales & Pre-Sales | Karriere-Level: Berufserfahrene Deine Aufgaben Als CX Adoption Consultant w/m/d für unser Cisco-Lösungsportfolio verantwortest Du die...
-
(Senior) UX Designer
vor 3 Wochen
Berlin, Deutschland Taikonauten GmbH VollzeitWir suchen eine/n (Senior) UX Designer (w/m/d). Ob im Berliner Büro oder Remote, ob Teil - oder Vollzeit, wichtig ist uns der menschliche Match und die Begeisterung für deinen Bereich. Wenn du gemeinsam mit uns an der kreativen nutzerzentrierten Entwicklung von Produkten und Projekten in den Bereichen des digitalen Wandels, Research & Developments wie...
-
Senior Sales Manager
vor 3 Wochen
Berlin, Deutschland TP Infinity DACH VollzeitTP Infinity | Was wir tun Das umfassende Portfolio von TP Infinity umfasst Beratungs-, Technologie-, Datenanalyse-, Design- und Kreativleistungen und kombiniert die wachsenden, globalen digitalen CX- und Transformationsleistungen von Teleperformance. Bei TP Infinity DACH arbeiten wir mit einem Team von über 50 CX-Consultants* und sind eingebunden in...
-
Senior Sales Manager
vor 3 Wochen
Berlin, Deutschland TP Infinity DACH VollzeitTP Infinity | Was wir tun Das umfassende Portfolio von TP Infinity umfasst Beratungs-, Technologie-, Datenanalyse-, Design- und Kreativleistungen und kombiniert die wachsenden, globalen digitalen CX- und Transformationsleistungen von Teleperformance. Bei TP Infinity DACH arbeiten wir mit einem Team von über 50 CX-Consultants* und sind eingebunden in...
-
Senior Expert SAP CX Solutions
vor 3 Wochen
Berlin, Deutschland Capgemini VollzeitDu liebst Herausforderungen rund um Prozessgestaltung und -optimierung mit SAP CX? Dann bist du im Team Digital Customer Experience (DCX) genau richtig. Wir begleiten unsere Kunden zur digitalen Transformation, verstehen ihre Bedarfe nach Veränderung und leiten daraus individuelle und innovative Lösungen ab. Dich erwarten verantwortungsvolle Aufgaben in...
-
CX Design Consultant
vor 4 Wochen
Berlin, Berlin, Deutschland Parloa VollzeitYOUR MISSION: To become a Bot - Building Expert As a CX Design Consultant (f/m/d) you will guide and advise our customers throughout their journey with our Conversational AI platform, Parloa: from the first onboarding session to the live usage of the phone bot and beyond. As part of our Customer Success team, you will take responsibility for customer...
-
CX Design Consultant
vor 1 Woche
Berlin, Berlin, Deutschland Parloa VollzeitYOUR MISSION: To become a Bot - Building Expert As a CX Design Consultant (f/m/d) you will guide and advise our customers throughout their journey with our Conversational AI platform, Parloa: from the first onboarding session to the live usage of the phone bot and beyond. As part of our Customer Success team, you will take responsibility for customer...
-
CX Design Consultant
vor 3 Wochen
Berlin, Berlin, Deutschland Parloa VollzeitYOUR MISSION: To become a Bot - Building Expert As a CX Design Consultant (f/m/d) you will guide and advise our customers throughout their journey with our Conversational AI platform, Parloa: from the first onboarding session to the live usage of the phone bot and beyond. As part of our Customer Success team, you will take responsibility for customer...
-
SAP CX Junior Consultant
vor 2 Monaten
Berlin, Deutschland The Recruitment 2.0 Group VollzeitThis is a fantastic chance to work for a leading SAP gold partner consultancy in Berlin. The opportunity is unique as the company offers low travel consultancy opportunities, combined with an unrivalled team atmosphere - both on-site and off - within a large team of 100+ consultants in Berlin alone. Projects are exclusively with brand name customers....
-
SAP CX Junior Consultant
vor 3 Wochen
Berlin, Deutschland The Recruitment 2.0 Group VollzeitThis is a fantastic chance to work for a leading SAP gold partner consultancy in Berlin. The opportunity is unique as the company offers low travel consultancy opportunities, combined with an unrivalled team atmosphere - both on-site and off - within a large team of 100+ consultants in Berlin alone. Projects are exclusively with brand name customers....
-
SAP CX Junior Consultant
vor 2 Monaten
Berlin, Deutschland The Recruitment 2.0 Group VollzeitJob DescriptionThis is a fantastic chance to work for a leading SAP gold partner consultancy in Berlin. The opportunity is unique as the company offers low travel consultancy opportunities, combined with an unrivalled team atmosphere - both on-site and off - within a large team of 100+ consultants in Berlin alone. Projects are exclusively with brand name...
-
SAP CX Junior Consultant
vor 3 Wochen
Berlin, Deutschland The Recruitment 2.0 Group VollzeitJob DescriptionThis is a fantastic chance to work for a leading SAP gold partner consultancy in Berlin. The opportunity is unique as the company offers low travel consultancy opportunities, combined with an unrivalled team atmosphere - both on-site and off - within a large team of 100+ consultants in Berlin alone. Projects are exclusively with brand name...
