Localization Quality Assurance Specialist

vor 1 Monat

Berlin, Deutschland KnowBe4 Vollzeit

**About KnowBe4**

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

**_ Please submit your resume in English._**

**To learn more about our team and office culture in Berlin, Germany, visit the following links.**

The Localization Quality Assurance Specialist is a key contributor in developing and maintaining quality assurance (QA) standards and working with local resources around the world, to ensure KnowBe4's delivers accurate, relevant, high-quality translations of KnowBe4's vast library content.

**Responsibilities**:

- Perform review of localization work from vendors and local in-country resources to ensure accurate, high-quality, fully localized/translated content
- Coordinate with vendors and local offices to make sure KnowBe4 publishers adhere to set standards
- Periodic reviews of customer feedback with regard to the quality of content from users outside of the US
- Provide training and guidance to KnowBe4 staff/contractors who produce content in other languages and/or are localizing content
- Perform cultural review of content and review feedback from customers regarding cultural feedback
- Contribute to continual improvement of our processes, quality and efficiency as we grow
- Maintain foreign language style guides
- Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
- Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

**Minimum Qualifications**:

- Bachelor's degree in Language Studies, Cultural Anthropology, International Relations, Linguistics or related field/experience (Masters preferred)
- Ability to speak/read/write English and one additional language fluently; more languages a plus.
- Experience with project management software
- Experience with Google Suite
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Experience with translations a plus
- Strong verbal and written communications
- Excellent listening skills
- Excellent time management and organization skills

**Our Fantastic Benefits**
- Note: An applicant assessment and background check may be part of your hiring procedure._

No recruitment agencies, please.

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