Technical Support Specialist

vor 2 Monaten


Duesseldorf, Deutschland Bareos GmbH & Co. KG Vollzeit

Die Bareos GmbH & Co. KG sichert die Weiterentwicklung der Backup-Lösung Bareos (**B**ackup **A**rchiving **Re**covery **O**pen **S**ourced) als Open-Source-Software, bietet professionellen Support, Anwenderschulungen und mehr. Weltweit setzen Kunden aus allen Branchen Bareos ein, darunter viele KMU, aber auch im DAX oder bei Fortune 100 gelistete Unternehmen.

Wir suchen zum nächstmöglichen Zeitpunkt einen Technical Support Specialist (m/w/d) für eine Tätigkeit im technischen Support für Bareos-Kunden. Ihre Hauptaufgaben sind die Analyse und Reproduktion von Problemen, das Finden von Lösungen und Workarounds in enger Zusammenarbeit mit den Bareos-Entwicklern.

**Was Sie bei uns erwartet**:

- lockere und ruhige Arbeitsatmosphäre in 2er-Büros, Standort im Herzen von Köln
- kleines Team mit kurzen Entscheidungswegen
- gutes Betriebsklima, offene und soziale Unternehmenskultur (siehe unsere CSR)
- internationales Netzwerk, Kunden auf der ganzen Welt
- Code-Reviews, die wirklich stattfinden
- flexible Arbeitszeiten mit freier Zeiteinteilung, Homeoffice möglich
- Festanstellung, Teilzeit möglich
- Jobticket, Jobrad möglich

**Was wir von Ihnen erwarten**:

- einschlägiges Studium, Ausbildung oder vergleichbare Berufserfahrung
- Bareos-Erfahrung
- allgemein gutes IT-Hintergrundwissen
- Linux
- und Open-Source-affin und -erfahren
- Interaktion mit den anderen Mitarbeitenden über Ticketsystem, E-Mail, Chat, Telefon, Fernzugriff
- Analyse von Problemen, Sammeln von Informationen
- Reproduzieren von Problemen in Laborumgebung
- Kommunikation mit der Entwicklung
- Finden von Workarounds und Lösungen, einschließlich Anpassung von Konfigurationsdateien und Erstellung von Skripten
- Spaß daran, knifflige Probleme zu lösen
- Fähigkeit, mehrere Arbeitsaufträge (Tickets) zu organisieren und zu priorisieren
- Lösungen und Erkenntnisse aus dem Support in den Bareos-Code überführen
- FAQs und Produktdokumentation aktualisieren
- gute Deutsch
- und Englischkenntnisse



  • Duesseldorf, Deutschland Delta Consultants Vollzeit

    Global Technical Support Specialist - Cologne - Circa €55000 This company has played an important role in the design, development, manufacture, and integration of products that empower the advancement of biomedical research and enable cell and gene therapy. An amazing opportunity has come available to join their global technical support team based in...


  • Duesseldorf, Deutschland TAKASAGO Europe GmbH Vollzeit

    TAKASAGO Europe GmbH, together with its Japanese parent company, is one of the world's leading producers of flavors. To support our site in Zülpich we are looking for the next possible date a **Technical Support Specialist (m/w/d) for our Africa Business - Fulltime (37,5 hrs. / week)** **Your tasks**: - Providing technical support to customers...


  • Duesseldorf, Deutschland GEA Group Vollzeit

    **Technical Service Specialist (f/m/d) Automatic Feeding Systems & Conventional Milking Systems**: **Job information**: 01-02-2023 **Reference number**: JR-0022182 **Job function**: Service **Position type**: Full time **Site**: Boenen Siemensstr. 25-27, 59199 Boenen **Your responsibilities and tasks**: Within our Business Area Service, we are looking...


  • Duesseldorf, Deutschland Sykes Enterprises Bochum GmbH & Co. KG Vollzeit

    Join our team as soon as possible in our office in the heart of Cologne as: French Speaking Technical Specialist / Technical Support Agent (M/F/d) Tasks - You constantly update the requests and customer data, as well as the respective ticket status in the CRM system - You help to solve technical problems - You assist in the development of self-help tools by...


  • Duesseldorf, Deutschland Deutsche Glasfaser Holding Vollzeit

    Du motivierst dich und dein Team. Du hast den Rhythmus, wo man mitmuss. Du hast deine Lieblingslieder - und bist ganz klar der Lieblingsleader. Wenn du dich hier wiedererkennst, haben wir nur noch eine Frage: Was treibt dich an? Erzähl's uns in deiner Bewerbung als: **Specialist - Technical Support (w/m/d)** **Mobiles Arbeiten für Düsseldorf, Borken oder...


  • Duesseldorf, Deutschland Sykes Enterprises Bochum GmbH & Co. KG Vollzeit

    Join our team as soon as possible in our office in the heart of Cologne as: Italian Speaking Technical Specialist / Technical Support Agent (M/F/d) Tasks - You constantly update the requests and customer data, as well as the respective ticket status in the CRM system - You help to solve technical problems - You assist in the development of self-help tools...


  • Duesseldorf, Deutschland Sykes Enterprises Bochum GmbH & Co. KG Vollzeit

    Join our team as soon as possible in our office in the heart of Cologne as: French Speaking Technical Specialist / Technical Support Agent (M/F/d) Tasks - You constantly update the requests and customer data, as well as the respective ticket status in the CRM system - You help to solve technical problems - You assist in the development of self-help tools by...


  • Duesseldorf, Deutschland Sykes Enterprises Bochum GmbH & Co. KG Vollzeit

    Join our team as soon as possible in our office in the heart of Cologne as: French Speaking Technical Specialist / Technical Support Agent (M/F/d) Tasks - You constantly update the requests and customer data, as well as the respective ticket status in the CRM system - You help to solve technical problems - You assist in the development of self-help tools by...


  • Duesseldorf, Deutschland ADI Global Distribution Vollzeit

    The ADI Centre of Excellence is handling technical support for our customers, offering pre - and post-sales support for over 300 products made by 15 to 20 different vendors, covering all aspects of Fire & Security. We are looking for a motivated Technical Field service technician to deliver the desired customer service experience. The goal is to drive...


  • Duesseldorf, Deutschland Domino HR International Vollzeit

    **TECHNICAL SALES MANAGER M/F** **Reference BMAFR140324** Our customer, MLT (Minet Lacing Technologies), is an industry leader and expert in belt lacing manufacturing and specialist conveyor technologies, providing manufacturing, maintenance, and training services to their customers in 120 countries worldwide. The company has operated for over 70 years and...


  • Duesseldorf, Deutschland Domino HR International Vollzeit

    **TECHNICAL SALES MANAGER M/F** **Reference BMAFR140324** Our customer, MLT (Minet Lacing Technologies), is an industry leader and expert in belt lacing manufacturing and specialist conveyor technologies, providing manufacturing, maintenance, and training services to their customers in 120 countries worldwide. The company has operated for over 70 years and...


  • Duesseldorf, Deutschland T-Systems International GmbH Vollzeit

    **Your tasks**: As **Technical Documentation Specialist (M/F/d)** you will drive the creation and enhancement of technical documentation while supporting sales initiatives through collaboration with cross-functional teams. Your responsibilities: - Collaborate with various teams to create and maintain technical documentation and support sales efforts. -...


  • Duesseldorf, Deutschland Tesla Vollzeit

    What to Expect - Tesla is looking for a Body Repair Field Technical Specialist to work on one of the most progressive vehicle brands in the world. This position will involve providing Body Repair technical support to our Body Shop partners, working on both external and internal initiatives across EMEA. Expert working knowledge in frame equipment, welding,...


  • Duesseldorf, Deutschland Mitsui Chemicals Europe GmbH Vollzeit

    **Job Title** - Technical Service Specialist (M/F / d) **Your profile**: - Degree in Polymer Engineering - Practical Experience in various polymer processing techniques (Injection moulding, Extrusion), at least 2 years working experience.- Knowledge in polymers and their properties, preferable with some background of High Performance Polymers- Good...


  • Duesseldorf, Deutschland Photon Brains Vollzeit

    **Multiple Desktop Support Specialists Required**: The position of Desktop Support Specialist performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include**: - Basic knowledge in ITIL (or ITIL Foundation) - Proficiency in Windows...


  • Duesseldorf, Deutschland T-Systems International GmbH Vollzeit

    **Your task**: As **Technical Documentation Specialist (M/F/d)** you will drive the creation and enhancement of technical documentation while supporting sales initiatives through collaboration with cross-functional teams. Your responsibilities: - Collaborate with various teams to create and maintain technical documentation and support sales efforts. -...


  • Duesseldorf, Deutschland Singleron Biotechnologies Vollzeit

    **Position Title** *** Technical Sales Specialist (M/F/D) - Single Cell Sequencing (Belgium/Netherlands) *** *** **Number of recruits** *** *** **Education** *** Master and above *** *** **Work place** *** Cologne *** *** **Salary package** *** Negotiable Singleron’s EU branch is seeking motivated and ambitious talent in the field of single...


  • Duesseldorf, Deutschland Thermo Fisher Scientific Vollzeit

    We are currently recruiting for a **Technical Sales Specialist ProteinBio (M/F/d)** Location: Remote Germany / Area South West Germany **Discover Impactful Work**: The Technical Sales Specialist is responsible for the promotion and revenue growth of the full Western Workflow (Instruments & Consumables), Primary & Secondary Antibodies and Products for...


  • Duesseldorf, Deutschland MSX INTERNATIONAL Vollzeit

    **Über uns** Seit über 25 Jahren ist MSX Partner der Automobilindustrie (PKW, NFZ, Motorrad) und bietet Dienstleistungen zur Optimierung von Händlernetzwerken an. Als schnell wachsendes Unternehmen sind wir mit über 6.500 Mitarbeitenden in mehr als 80 Ländern global vertreten. Unser Expertenwissen setzen wir in den folgenden 5 Bereichen ein: -...


  • Duesseldorf, Deutschland White & Case LLP Vollzeit

    **White & Case LLP**: **Jobbeschreibung**:** Firm Summary** White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating...