Senior Product Designer

Vor 2 Tagen

Berlin, Deutschland Taxfix Vollzeit

**Our story**:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Berlin and Madrid, Team Taxfix is a compassionate group of solution-finders. We speak our minds openly, and with 500+ professionals from 60+ different nationalities, we're rich in ideas and voices. In five years, we've raised over 300 million euros in funding and helped people reclaim more than one billion euros.

**Your challenge**:
As a Growth Designer in a cross-functional context, you will plan and execute the research and design activities on the Growth mission team, working in close collaboration with Product Managers, Engineers, and other stakeholders. Your mission will be to deeply understand the problems customers have, define, iterate and experiment with ways to solve these problems, and ultimately, to bring solutions into development. Your role will help design and implement strategies to increase user acquisition, engagement, and retention for our product. Part of this challenge is in effectively measuring the impact of growth efforts and making data-driven decisions.

**Your responsibilities**:

- Analyse product analytics to understand user behaviour and identify areas for improvement
- Conduct user research to gather insights about user needs and pain points
- Develop hypotheses about how to improve key metrics such as user acquisition, engagement, and retention
- Collaborate with your mission team and other peers, to plan and implement growth experiments along the customer journey, with an initial focus on acquisition and user onboarding
- Create iterative designs and prototypes to test these hypotheses
- Work together to test and measure the effectiveness of different design solutions
- Work closely with their own cross-functional team, including product management, engineering, and data science, as well as with other product teams to incorporate feedback and ensure that designs are technically feasible and aligned with business goals.

**Your profile**:

- 5+ years of experience in a design role (UX designer, interaction design, product designer)
- 2+ years of experience in a Growth Designer role
- Working knowledge of and business fluency in English (our main working language at Taxfix), knowledge of other languages (in particular German) is an advantage.
- Ability to move key business metrics through hypothesis-driven design processes
- Strong prioritisation skills to balance feasibility with time and resource constraints, distinguishing critical from non-critical issues
- Proven experience in user testing and user research
- Able to collaborate in participatory, team-based environment and support and inspire teams through collaboration as well as direction and vision
- Advanced stakeholder management - vocal and confident in a team-based environment
- Comfortable with your work not (all) ending up being implemented, and you are not precious about your ideas

Please don't forget to send us your portfolio

Why Taxfix?
- A chance to do meaningful, people-centric work with an international team of passionate professionals
- Holistic wellbeing with free mental health coaching sessions and yoga
- A monthly allowance to spend on an extensive range of services that you can use and rollover as flexibly as you like
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create
- Dedicated relocation and visa support for those that need it
- 30 annual vacation days and flexible working hours
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office

Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture below:
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.

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