Customer Care Specialist Bicycles
vor 2 Wochen
Our client is a designer and manufacturer of bicycles and related products. They believe the bicycle can be a simple solution to many of the world’s most complex problems, and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration.
**About the role**:
Customer Care Specialists build and maintain relationships with bicycle dealer customers and add value to the Customer Service department by demonstrating strong communication skills and excellent follow through. They partner with the Inside Sales team, ensuring top-level customer service to dealers. A successful Customer Care Specialist manages the warranty claims, technical inquiries, and customer service opportunities in his or her territory.
**Responsibilities**:
Process warranty claims from beginning to resolution; seeking solutions that are mutually beneficial to the company and the dealer.
Seizes opportunities to help stores provide top-level customer service to consumers.
Acts as a resource for both end users and bicycle retailers in regard to product and technical questions
Communicates with Product Managers to understand new and changing products.
Utilize databases and resources to research and resolve consumer inquiries.
**About you (M/F/d)**:
Strong desire to be a contributing member of a superior customer service organization.
Sense of urgency.
Must be a great communicator - verbal and written in Dutch
Excellent customer service skills.
Must be able to build and maintain relationships in a relationship-based customer service environment.
Understands the big picture.
Hands on mentality.
PC-literate.
Wir freuen uns Sie kennenzulernen
-
Customer Service
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
-
Customer Service Fragrance and Body Care
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...
-
French Customer Service Specialist Banking
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitAre you passionate about providing amazing customer service? Do you want to be a Customer Service Specialist in your field? Do you want to be part of the French Banking Revolution and help them give amazing service to their French customers? Then read on! For our client we are looking for Customer Service Specialists (M/F/d) who display outstanding...
-
Customer Care Specialist Outbound
vor 1 Woche
Berlin, Deutschland runtime Vollzeit12.63 € - 14 € pro Stunde Du hast Lust auf Teamwork und abwechslungsreiche Aufgaben? Dann haben wir den richtigen Job für Dich! Denn wir suchen genau Dich als **Customer Care Specialist Outbund (m/w/d)** für ein weltweit agierendes Call - Center Unternehmen in **Berlin** - ab sofort und im Rahmen einer Vollzeitbeschäftigung. **Wir bieten Dir**: -...
-
Customer Care Specialist Outbound
Vor 5 Tagen
Berlin, Deutschland runtime Vollzeit13.5 € - 14 € pro Stunde - Du hast Lust auf Teamwork und abwechslungsreiche Aufgaben?- Dann haben wir den richtigen Job für Dich! Denn wir suchen genau Dich als Customer Care Specialist Outbund (m/w/d) für ein weltweit agierendes Call-Center Unternehmen in Berlin - ab sofort und im Rahmen einer Vollzeitbeschäftigung.Wir bieten Dir - Unbefristeter...
-
Germany Customer Care Specialist
vor 6 Stunden
Berlin, Deutschland WeRoad Vollzeit**Germany Customer Care Specialist** **ÜBER WEROAD: WIR VERBINDEN MENSCHEN, KULTUREN UND GESCHICHTEN** WeRoad ist keine normale Reisefirma. Wir haben es uns als Ziel gesetzt, Menschen durch ihre Liebe zum Reisen, zum Abenteuer und zur Entdeckung ferner Länder und Kulturen miteinander zu verbinden. Wir bringen kleine Gruppen von gleichgesinnten...
-
Bike Mechanic
vor 1 Woche
Berlin, Deutschland flashfix GmbH Vollzeit**About flashfix** flashfix is a Berlin-based bicycle service startup that turns bicycle repair on its head. We drive to the customer with mobile bicycle workshops and carry out maintenance & service directly at the customer's home, office or any other desired location. In addition, we are also available for our customers with local bicycle stores with...
-
Online Shop Outdoor Activities
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOn behalf of our client we are looking for talented personalities for their customer support vacancy in an outdoor activities environment. Outdoor activities take place throughout the year and basically all over the world. In this online shop one can purchase everything that brings fun and safety to ones life. They sell bicycles, any kind of water boards,...
-
Customer Care Specialist
vor 2 Wochen
Berlin, Deutschland Sendify VollzeitWerde Customer Care Specialist (m/w/d) bei Sendify! Bist Du auf der Suche nach einer spannenden Herausforderung im Bereich Customer Care? Dann könnte die Position als Customer Care Specialist (m/w/d) bei Sendify genau das Richtige für Dich sein! In dieser Schlüsselposition stellst Du sicher, dass unsere Kunden einen exzellenten Kundenservice erfahren und...
-
Customer Care Specialist, Germany
Vor 4 Tagen
Berlin, Deutschland Upway Vollzeit**Customer Care Specialist, Germany**: - Department- Operations- Employment Type- Full Time- Location- Berlin- Workplace type- Onsite- Reporting To- Operations manager**Verantwortlichkeiten**: **Qualifikationen**: **Vorteile für dich**: **About Upway**: - At Upway, we are making electric mobility accessible to everyone. We are building the largest...
-
Customer Care Specialist, Germany
Vor 5 Tagen
Berlin, Deutschland Upway Vollzeit**Customer Care Specialist, Germany**: - Department- Operations- Employment Type- Full Time- Location- Berlin- Workplace type- Hybrid- Reporting To- Operations manager**Verantwortlichkeiten**: **Qualifikationen**: **Vorteile für dich**: **About Upway**: - Upway's mission is to make electric mobility accessible to everyone. We are building the largest...
-
Customer Care Specialist
vor 3 Wochen
Berlin, Deutschland Letzte Wölfe GmbH VollzeitLoyal Athletics, gegründet vom Berliner Rapper Kontra K, ist weit mehr als nur eine Merchandise-Brand. Die Loyal Distributions GmbH ist das Logistikzentrum für das Fashion Label Loyal Athletics. Wir sind eine Bewegung für Veränderung, die hochwertige Kleidung mit einer starken Botschaft verbindet. Unsere Aufgabe ist es hochwertigen Merch,...
-
Customer Care Specialist
vor 3 Wochen
Berlin, Deutschland Letzte Wölfe GmbH VollzeitLoyal Athletics, gegründet vom Berliner Rapper Kontra K, ist weit mehr als nur eine Merchandise-Brand. Die Loyal Distributions GmbH ist das Logistikzentrum für das Fashion Label Loyal Athletics. Wir sind eine Bewegung für Veränderung, die hochwertige Kleidung mit einer starken Botschaft verbindet. Unsere Aufgabe ist es hochwertigen Merch,...
-
Norwegian Insurance Customer Service
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...
-
Finnish or Danish Insurance Customer Service
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...
-
Customer Care Specialist
vor 3 Wochen
Berlin, Deutschland Letzte Wölfe GmbH VollzeitLoyal Athletics, gegründet vom Berliner Rapper Kontra K, ist weit mehr als nur eine Merchandise-Brand. Die Loyal Distributions GmbH ist das Logistikzentrum für das Fashion Label Loyal Athletics. Wir sind eine Bewegung für Veränderung, die hochwertige Kleidung mit einer starken Botschaft verbindet. Unsere Aufgabe ist es hochwertigen Merch,...
-
Norwegian Insurance Customer Service
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...
-
Customer Support High End Electronic Devices
vor 4 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
-
Customer Service Rep Coffee Industry m/f/d
Vor 6 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (m/f/d). Our customer is represented in many city centers with own shops and sells products also via the internet....
-
Customer Support Specialist
vor 3 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitWhen customers call their banks they are actually calling our customer. There they help people by answering questions, processing transactions, and resolving their issues! They provide awesome customer service on behalf of the big companies you deal with every day. Their team comes from an array of backgrounds and experiences; they share their passion for...