Payment & Collection Specialist

vor 6 Monaten


Munich, Deutschland FINN Vollzeit

FINN drives change for people, organizations and the planet through frictionless mobility. Offering convenient and flexible car subscriptions, we bring a true e-commerce experience to car ownership and accelerate the advent of electric mobility. Join our fast-growing scale-up to make FINN the natural choice in Europe and the USA. We work with the best car brands in the world and are backed by leading global investors.

**Your Role**

As a Payment & Collection Specialist, you will be part of the debtor accounting team covering the reconciliation of our debtor payments and directly impacting our cash collection performance. Apart from that, our payment & collection specialist works very closely with Customer Success as well as our Remarketing Team to follow up with customers and resolve open payments or billing issues.

**Why FINN?**:

- This role is based in Munich. Our modern offices feature frequent events with our great colleagues.
- With massive growth potential, FINN allows you to quickly develop and succeed in a highly motivating startup environment with ambitious challenges in cross-functional teams.
- Excellent fixed salary, significant virtual equity share of the company, along a yearly personal development budget of 1,500€.
- You want to drive your own car with FINN? - Get one with our employee discount program.

**Your Responsibilities**:

- Payment Reconciliation: Ensure we always know who owes us what to make sure we can follow up with the right customers and report delinquency rates correctly
- Dunning / Collection process: Follow up on overdue payments & chase customers for payment if required. Coordinate handover & manage collection process with PairFinance (debt collection agency)
- Billing Support: Be the central expert of resolving billing-related issues with customers across the business (B2B, B2C Subscriptions & Remarketing Partners).
- Continuous Improvement: For all these processes, you continuously provide feedback & make suggestions to improve. Doing so, you also work with tech teams supporting you with tooling & automation.

**Your Profile**:

- You have already gained significant experience in customer support or customer consultation, preferably in a fast-growing environment.
- Experience in complaint management and/or vehicle coordination is advantageous.
- You enjoy providing customer service, both over the phone and in writing.
- With your strong communication skills and the ability to empathize with the needs and concerns of customers, you can find good solutions even in difficult situations.
- You are eager to learn about new processes & take on responsibility.
- You have strong attention to detail and a sense of ownership to resolve edge cases manually if required
- You have excellent German language skills at a native level, both in speaking and writing. Additionally, you can communicate effectively in English.

**Interested?**

**Equal Opportunities for Everyone**

FINN is an equal-opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.



  • Munich, Deutschland Wyndham Hotels & Resorts Vollzeit

     Wyndham Hotels & Resorts is now seeking a International Collections Specialist EMEA to join our team in Germany.Job SummaryThis individual will manage specific finance functions related to the collections of delinquent receivables for a portfolio of accounts in the EMEA region in order to maintain the WHR cash flow.  The qualified candidate will be...


  • Munich, Bayern, Deutschland Wyndham Hotels & Resorts Vollzeit

    Job SummaryThe successful candidate will manage specific finance functions related to collections of delinquent receivables for a portfolio of accounts in the EMEA region, ensuring the timely processing of payments and write-offs to maintain the company's cash flow.This position requires strong negotiation skills, excellent verbal and written communication,...


  • Munich, Deutschland Eminence Talent Group Vollzeit

    Company Overview: Our Client is at the vanguard of digital finance revolutionizing the cryptocurrency exchange landscape. Their mission revolves around leveraging cuttingedge blockchain technology to provide secure efficient and seamless trading experiences. With ambitious growth objectives they are seeking a Junior Compliance Officer to join their dynamic...

  • Junior Credit

    vor 6 Monaten


    Munich, Deutschland Accor Vollzeit

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Munich, Deutschland Eminence Talent Group Vollzeit

    About the Company: Join a forward-thinking, AI-driven cryptocurrency exchange operating in Canada and Australia. Our client is at the forefront of the Fintech/Blockchain/Crypto market, leveraging advanced compliance technology and robust security protocols to offer seamless, automated trading experiences. Catering to both retail and business clients, they...


  • Munich, Bayern, Deutschland Wyndham Hotels & Resorts Vollzeit

    Job Title: Global Finance Specialist EMEAWe are seeking a highly skilled Global Finance Specialist EMEA to join our team in Germany.About the Role:This is a unique opportunity to leverage your financial expertise and analytical skills to drive business growth and improve cash flow. As a Global Finance Specialist EMEA, you will be responsible for managing...

  • Payments Manager

    vor 4 Monaten


    Munich, Deutschland BayWa AG Vollzeit

    Unternehmensbeschreibung Wir ernähren die Welt, versorgen sie mit Energie, sichern die Mobilität und geben den Menschen ein Zuhause.​ Von unseren Wurzeln im genossenschaftlichen Landhandel aus haben wir uns zu einer globalen Unternehmensgruppe entwickelt. Fast 25. Kolleginnen und Kollegen entwickeln in 47 Ländern innovative und nachhaltige...

  • Data Analyst

    vor 3 Wochen


    Munich, Bayern, Deutschland Wemolo GmbH Vollzeit

    As a seasoned Data Analyst, you will lead our endeavors to new markets and make operations on the existing markets more profitable by managing our end-to-end fine collection process.Key ResponsibilitiesAnalyzing business processes to identify opportunities and problems to solve by leveraging dataDiscovering and collecting missing data with our data...

  • Financial Analyst

    vor 3 Wochen


    Munich, Deutschland Wemolo GmbH Vollzeit

    Über Wemolo GmbHWir betreiben eine der führenden Parking-Plattformen in Europa und digitalisiert die traditionelle Branche der Parkraumbewirtschaftung. Unsere Formel ist einfach: Ein motiviertes Team mit Fokus auf Technologie und Kundenfreundlichkeit sowie hohe Ambitionen treiben uns zu Erfolgen und schnellem Wachstum. Bist du dabei?What do we...


  • Munich, Deutschland JP Morgan Mobility Payments Systems GmbH Vollzeit

    **Who we are and what we do** J.P. Morgan Mobility Payments Systems GmbH is an integrated payment product and technology provider, mainly focused on Automotive OEMs and Mobility services. We enable the digital revolution of connected cars and mobility services by offering innovative payment products on one technology platform. As a result of the joint...


  • Munich, Deutschland Scalable GmbH Vollzeit

    Company Description Scalable Capital is a leading digital investment platform in Europe. Since our foundation in 2014, we pursue the mission to empower everyone to become an investor. With the Scalable Broker, Scalable Wealth, Scalable Crypto and our solutions for B2B partners we offer easy and cost efficient investing for everyone. Today, Scalable Capital...


  • Munich, Deutschland Sungrow EMEA Vollzeit

    Your mission - Exceptional Shipment Management, Oversee and manage the handling of exceptional shipments. Develop strategies to mitigate risks associated with abnormal deliveries. - Compliance and Policy Adherence, Ensure adherence to established risk management policies and procedures. Stay abreast of industry regulations and compliance standards. - Manage...


  • Munich, Bayern, Deutschland Accor Vollzeit

    We are seeking a highly skilled Credit and Cash Flow Expert to join our team in Munich or Vienna. As a key member of our finance department, you will play a vital role in ensuring the timely collection of outstanding debts.With a strong background in finance and accounting, preferably with a focus on collections, accounts receivable, or a similar role, you...

  • Perfumery Specialist

    vor 4 Wochen


    Munich, Bayern, Deutschland ESTÉE LAUDER Companies Vollzeit

    Our company is seeking a skilled Perfumery Specialist to join our team. As a Perfumery Specialist, you will be responsible for creating unique and memorable experiences for our clients. Your mission will be to share the beauty of our craft with them, and create genuine, authentic connections.Key Responsibilities:Ensure a welcoming environment for clients in...


  • Munich, Deutschland PAYBACK GmbH Vollzeit

    **INTERNSHIP KEY ACCOUNT MANAGEMENT - PAYMENT CARDS (M/F/D)**: **General information**: Job Title Internship Key Account Management - Payment Cards (M/F/d) Ref # 386 Location Munich Company PAYBACK GmbH Job Area Key Account Management & Sales Job Type Working Student / Intern **Description & Requirements**: PAYBACK is a top player in data-driven...


  • Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly motivated and organized Customer Service Operations Specialist to join our team. As a Customer Service Operations Specialist, you will play a crucial role in ensuring the success of our customer service operations by providing administrative support and ensuring the day-to-day business of customer service runs...


  • Munich, Deutschland Sungrow - EMEA Vollzeit

    Your missionHey there and welcome to your new Opportunity with us.Being a Sales Operation Specialist is an exciting task, since you are the superhero our company needs. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important task:Support Sales Team on contract and sales order execution from contract...


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    As a Customer Service Operations Specialist, you will play a crucial role in ensuring the success of our customer service operations in Westwing Home & Living. Located in Munich, this position is unlimited and offers a unique opportunity for career growth.Key Responsibilities:Maintain effective communication with suppliers, shipping service providers, and...


  • Munich, Bayern, Deutschland LXT Vollzeit

    Join LXT's Team as a Data Annotation SpecialistWe are seeking a skilled Data Annotation Specialist to join our team at LXT, an emerging leader in AI training data. As a Data Annotation Specialist, you will play a crucial role in collecting and annotating data across multiple modalities to power intelligent technology for global organizations.Key...


  • Munich, Deutschland Trina Solar EU MU Vollzeit

    **Responsibilities**: - Follow up front sales proposals and negotiations with the customers across Europe and do contracts reviews internally - Advise Sales Managers on production and stock availability - Process orders and pro-forma invoices, managing on time delivery of orders in collaboration with Logistics Department - Assist customers on facilitating...