Head of Order Processing

vor 3 Wochen

Hamburg, Deutschland altona Diagnostics GmbH Vollzeit

To strengthen our Order Processing team in Hamburg, we are looking for a highly motivated and committed **Head of Order Processing (M/F/d)**

**Your responsibilities**
- Technical and disciplinary management of our 4-person order processing team
- Responsibility for the seamless flow of order entry and processing
- Taking over operational tasks in national and international order processing, in particular for complex issues
- Further development and optimization of processes
- Optimal support of our international and national customers as well as our colleagues in our subsidiaries
- Close coordination with our colleagues from the Sales, Logistics, Finance and Technical Support & Service teams

**Your expertise**
- Team player with completed commercial training with several years of professional experience in order processing and customer service in an international environment
- Solid experience in leading teams
- Experience in using an ERP system, preferably MS Dynamics NAV / BC365
- Very good knowledge of English and fluent German
- Strong communication skills combined with diplomatic skills both in communication with our customers and in internal interaction
- A high degree of customer and service orientation
- Precise way of working

**Our offer**

Benefit from a wide range of opportunities available within an expanding international company. You will work both independently and as part of a team in a highly motivated, open, and friendly environment. Family-friendly working hours along with a pleasant and familial working atmosphere await you.

**Are you interested?

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