Regional Rider Product Specialist
vor 2 Wochen
Want to be a Hero? Join one of the leading global online food ordering and delivery marketplaces
Delivery Hero is looking for a **Regional Rider Product Specialist (f/m/d)** to join the European regional logistics team. Delivery Hero Europe consists of 8 different country organizations and is led by a regional leadership team out of Berlin. Delivery Hero’s businesses in Europe are growing rapidly and occupy leading positions.
**Your mission**:
- You will execute on regional (functional) initiatives to strengthen the rider operations performance for our delivery operations across Europe
- You monitor and analyze the rider operations performance in Europe and proactively highlight areas for improvement
- You provide senior management with regular performance reports, insights and presentations
- You work closely with the logistics teams in our European markets as well as the global DH logistics teams
- You work across the local teams to continuously improve current processes, product setups and ways of working to enhance the delivery operations
- You coordinate and manage the roll-out of new logistics products and features aiming at improving the service quality as well as efficiency
- You love working with logistics products, will become a power user of and evangelist for the DH logistics stack
- Based on feedback from the country operations and your experience, you provide input to the global logistics product team on improving the logistics stack
- You are able to develop good working relationships with key stakeholders, influence, and attain the requisite buy-in in a structured way
- You work on cross-functional projects and engage with multiple business units
**Your heroic skills**:
- You gained at least 2 years of professional experience in high growth start-ups, tech companies, management consultancy other dynamic role
- You earned a university degree in STEM or economics
- You possess a hands-on mentality and logical thinking skills
- You are a high performer capable of creating impact through data driven decisions
- You have a solid understanding of SQL and data visualization
- You are highly motivated and communicative, independent and pragmatic in handling business challenges in a fast-paced environment
- You are highly curious and happy to question the status quo
- You possess excellent English communication skills, both written and spoken
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