Associate Principal

vor 2 Wochen

Frankfurt am Main, Deutschland KORNFERRY Vollzeit

Requisition ID
- 14519
- Country- Germany- Location type- Onsite- State / Province- Hessen- City- Frankfurt- About Us**Korn Ferry** is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than _50 countries_. We offer five core solutions:

- ** Organizational Strategy**:

- ** Assessment and Succession**:

- ** Talent Acquisition**:

- ** Leadership Development**:

- ** Total Rewards**
- Job description**About Korn Ferry Listen**

Korn Ferry Listen offers a full suite of employee experience (EX) feedback programs including annual engagement surveys, pulse solutions, onboarding/exit surveys, and culture diagnostics. Our solutions are powered by Qualtrics, the world's leading employee experience platform.

All of our programs include:

- Fit-for-purpose surveys with benchmarked questions, so clients can ask the right questions at the right time to the right people, leveraging our survey design expertise and IP.
- Best practice dashboards providing relevant insights for managers and leaders, empowering them to move faster with more accuracy.
- Program management and implementation services to set up and configure the Qualtrics XM Platform, delivering unmatched speed, data security, and platform reliability.
- Advisory services to drive continuous improvement and close experience gaps.

Korn Ferry Listen is powered by Qualtrics, the world's leading experience management platform. Through our partnership with Qualtrics, we help clients collect and display real-time employee feedback, identify and analyse talent and organizational levers linked to operational metrics, and provide award-winning advisory services to improve business results.

We also partner with SAP SuccessFactors to bring Qualtrics to their customers, combining Korn Ferry's leading IP and advisory work with Human Experience Management (HXM) solutions from SAP.

Korn Ferry was announced as **Employee XM Partner of the Year - Asia Pacific & Japan and Europe, Middle East & Africa** and **Innovation Partner of the Year **at the 2021 Qualtrics Partner Summit, demonstrating how our IP and advisory solutions add significant value to the partnership.

**The Role**

You will be joining an international digital delivery team based in Germany, the Netherlands and the Czech Republic. This role on an Associate Principal level is a hybrid role combining the responsibilities of
- Program Manager (project management of complex global employee surveys) and
- Client Advisor (helping clients with program design, business and organisational insights, and taking actions based on survey findings)

**Key Accountabilities**
- Responsible for handling multiple large sized, complex **projects**, throughout the whole project lifecycle from kick-off to project closure ensuring that scope, timing, resources and client expectations are managed
- Primarily works with German and European **clients** who are identified as key accounts
- Responsible for building and maintaining strong **relationships** with senior client stakeholders (principally C-suite, VP of HR/OD), also in a virtual setting. Needs a deep understanding of clients’ business needs and strategic objectives and acts as a strategic advisor
- Provides **process consulting** and advise on conceptual approach to employee surveys and delivers effective client meetings and workshops
- Takes a lead role in conducting interviews with senior management and other stakeholders, understanding the respective company strategy and values to develop a meaningful program and **research design** (incl. questionnaire)
- Develops and delivers insightful **results presentations** based on comprehensive interpretation of data, business context and best practices in other EX programs.
- Directs action planning and change initiatives for organisational **improvement** and helps clients link survey data to other business processes or initiatives
- Responsible for coordinating and **collaborating** with client and Korn Ferry team members and other stakeholders; sharing issues, mitigating risks, communicating regularly and leading meetings
- **Develops** and coaches more junior colleagues and contributes to best practice materials and continuous improvements

**Skills and Experience**
- **Background** in Psychology, HR, International Management, Social Science or associated discipline
- Additional formal **education** (e.g. MBA, MA, MSc, Chartered Psychologist) a real advantage
- Extensive **survey** background (customer or employee research), gained via an agency, consultancy, or in-house at a client
- **Track record** of successfully managed complex projects according to defined KPIs and aligning the inter

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