Am for Dach Region

vor 6 Monaten

Frankfurt am Main, Deutschland Surecomp Vollzeit

Frankfurt,Germany - Employee - Entry-level

**Who We Are?**

**Introducing RIVO**

RIVO - our collaborative trade finance platform is a centralized digital hub through which any trade finance instrument can be managed to enhance efficiency and optimize customer service. This web-based portal provides open API access to every trade participant for a completely streamlined and sustainable transaction process. For more information on RIVO please visit rivo.trade

**Our Vision and Mission**

We believe that Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is. Our Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration.

**_ About The Role_**

As a Junior Account Manager, you will play a key role in expanding our market presence, maintaining relationships with existing customers (banks), and driving revenue. You will be responsible for managing a portfolio of accounts, identifying business opportunities, and ensuring customer satisfaction.

Location: The position is based in Germany - preferably Frankfurt.

**_ What will you do?_**
- Cultivate and maintain strong relationships with existing customers in the DACH region, ensuring their needs are met and exceeded.
- Understand customers' needs, objectives, and challenges to provide suitable solutions as well as up sale and cross sale while maximizing customer satisfaction.
- Regularly engage with customers to assess satisfaction levels, gather feedback, and proactively address concerns.
- Develop a deep understanding of Surecomp’s product offerings and capabilities, effectively communicating their value proposition to customers.
- Collaborate with senior AM professionals who will provide mentoring and assist in addressing customer’s needs.
- Work closely with internal teams, including product development, marketing, and customer support, to ensure a seamless customer experience and drive client satisfaction.



**Requirements**:

- Knowledge and Experience:_
- Bachelor’s degree in business administration, Marketing, or related field.
- 1-3 years of experience in Sales or Account Management, preferably within the financial services or software industry.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce).
- Experience in selling back-office enterprise software solutions for both on-premises and cloud deployment - advantage.
- Skills:_
- Highly motivated and self-driven.
- Ability to perform in a global company, in a multicultural environment.
- Strong negotiation skills.
- Strong communication skills and customer focused approach.
- Strong work ethic, proactive, self-motivated, and results driven.
- Proficient in spoken and written German and English.
- Willingness to travel within the DACH region as needed.

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