Inter Customer Experience

vor 2 Wochen

Munich, Deutschland Sky Deutschland GmbH Vollzeit

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

We're looking for you to join the Customer Experience & Business Trials Team as soon as possible

**What you’ll do**
- Your task is to support the execution of customer experience projects and product tests (so-called business trials)
- You'll gain valuable insights into how we at Sky continuously optimize our customer journeys and products for the benefit of the customer
- You'll help us with recruitment, briefing, execution and follow-up of our business trials
- You enjoy designing process and product optimizations and want to learn how to implement them efficiently and sustainably in an agile development process
- You support the support and optimization of our trials community and conduct satisfaction surveys
- You act as an interface between the market research department and the teams in the agile product development process

**What you’ll bring**
- You're enrolled in a degree program in economics, media management, business informatics or a comparable degree program
- (ideally Bachelor from the 3rd semester)
- You describe your way of working as structured and independent, furthermore you possess a very
- customer-oriented way of thinking
- You've a certain technical affinity and like to work cross-functionally with different business and IT teams
- You've good MS-Office skills, especially Power Point and Excel
- Good English skills complete your profile

**Our benefits**:
At Sky, we'll give you our full support, so you can become your best self. Therefore, we'll provide you with several benefits, here are just a few of them:

- Benefit from an international and talented team with flat hierarchies, in which you'll be integrated from the 1st minute onwards - of course, you'll receive a fair payment
- Career network for interns & working students
- Flexible working hours & hybrid working model

**Inclusion**:
**Why wait?**A job you love to talk about.**

Sky Deutschland GmbH
People & Organisation
Your Contact: Lena Hinz

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