Service Support Specialist

vor 5 Monaten

Munich, Deutschland Sungrow EMEA Vollzeit

Ihre Aufgaben

Welcome to your new role at Sungrow, as our Support Service Specialistin Germany

Are you curious to learn how you can help us build a sustainable future?
Would you like to see how you can contribute to the growth of our clean energy solutions?

**Then, have a look at your responsibilities below**:

- You'll support a team of field servic engineers who work on commissioning and maintenance.
- You'll ensure operational procedures are documented, and consistently applied.
- You'll take care of Health & Safety on behalf of service for Germany.
- You'll support EMEA Sales by attending relevant tradeshows and negotiating SLAs.
- You'll maintain positive customer ratings by ensuring the quality of our after-sales service.

Ihr Profil

Do you have the legal right to work in Germany?

Before applying, please ensure you have the legal right to work in Germany without the need for visa sponsorship.

What will you need to be successful?
- Fluency both in English and in German
- Degree in electrical engineering or qualifications as an electrical technician
- Several years of experience in the energy sector with on-site expertise
- Management experience and exposure to contract negotiations
- Knowledge of health & safety regulations in Germany
- Driving license and willingness to travel
- Readiness to work on call duty which may include weekends
- Two years experience in the renewable energy sector
- In-depth knowledge of the solar energy market in your country
- Language skills in Spanish or Chinese (Mandarin)

Warum wir?

Clean and accessible energy is the key to a sustainable future on our planet

We are with the strongest PV-inverter R&D team and we are the largest inverter manufacturer. If you decide to join our team, you will benefit from the following:

- Opportunities for career advancement as we are growing very fast in the EMEA region
- Bonus payment on a fixed schedule every year based on performance
- A multinational team with a diverse and inclusive mindset
- Travel within Europe for training sessions or to attend renewable energy events
- Opportunity to visit our R&D facilities in China

Commitment to diversity and inclusion at Sungrow

Our job descriptions were written with inclusivity in mind by using the following criteria:
1) We use a to avoid gendered language.
2) We avoid superfluous requirements by separating essential needs from nice to haves.
3) We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability.
4) We do not use stock imagery in our career page, all photos and videos represent our internal culture.

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