Leiter Customer Service
vor 3 Monaten
**Firmenprofil**
Unser Kunde ist ein führendes Unternehmen in der Pharma-Branche, bekannt für seine innovativen Produkte und exzellenten Kundenservice. Das Unternehmen bietet ein modernes und international ausgerichtetes Arbeitsumfeld.
**Aufgabengebiet**
- Führung und Entwicklung des Customer Service Teams
- Sicherstellung eines exzellenten Kundenservice
- Optimierung von Prozessen und Strukturen
- Zusammenarbeit mit internen Abteilungen und externen Partnern
- Verantwortung für die Einhaltung von KPIs und Qualitätsstandards
**Anforderungsprofil**
- Abgeschlossene kaufmännische Ausbildung oder Studium
- Mehrjährige Berufserfahrung im Customer Service, idealerweise in einer Führungsposition
- Kenntnisse der Pharma-Branche von Vorteil
- Ausgeprägte Führungs
- und Kommunikationsfähigkeiten
- Proaktive und lösungsorientierte Arbeitsweise
- Sehr gute Deutsch
- und Englischkenntnisse
**Vergütungspaket**
- Attraktives Gehaltspaket mit Zusatzleistungen
- Verantwortungsvolle und abwechslungsreiche Tätigkeit
- Entwicklungsmöglichkeiten in einem internationalen Umfeld
- Kollegiales und unterstützendes Arbeitsumfeld
- Gute Verkehrsanbindung und moderne Arbeitsplätze
Job ID JN-082024-6509189
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