People Operations Team Lead
vor 5 Monaten
**About the opportunity**
The Global People Operations team, classically known as HR, strives to create and deliver the best possible and seamless employee experience across the entire employee lifecycle. Leading with care and empathy, we strive to develop efficient and simple people processes and systems to focus on the things that matter the most: Our people at N26. This means you'll not only be supported by a dedicated and passionate team, but also HR tools, such as the People Operations ticketing system to ensure nothing slips through the cracks - but there's even more we'd love to do (which is where you come in)
Being a part of the N26 journey means a lot of things. Our product develops, our organisation evolves and our teams are built. We are in a high-paced environment which makes the opportunities for impact endless.
You are detail oriented, data focused, an experienced communicator and have a passion for people-related topics. Working in the People Operations team at N26, you'll help us deliver an outstanding employee experience by giving our colleagues the resources and support they need in the most important moments of their N26 journey.
**In your next challenge, you will**:
- Lead the People Operations German team and ensure that goals and quality standards are achieved and that there is committed and productive cooperation.
- Lead, coach and guide the German People Operations team providing support, and fostering a collaborative and inclusive work culture.
- Delegate responsibilities effectively, promote professional development, and encourage a high level of employee engagement and motivation.
- Oversee all aspects of HR operations, including but not limited to onboarding, absences, visa, mobilities and offboarding.
- Act as the primary escalation point for overall service delivery and internal team support and create team SLAs.
- Ensure the smooth running of our HR services and processes and continuously improve them.
- Lead projects from conception to implementation to evaluation and continuous improvement.
- Participate in audits and lead necessary improvement measures related to compliance (both internal and external audit). Set up internal controls and execute them with agreed frequency.
- Hold vendor management accountability ensuring consistency, reliability, integrity, timeliness and compliance of delivered services.
- Partner with multiple internal teams to define and monitor compliance and reduce risk (prioritising regulatory compliance, data integrity and protection, etc.)
**What you'll need to be successful**:
- Extensive 5 years experience working as a People Operations partner/specialist directly interacting with the C-level or top management circle; ideally with min. 2 years of leadership experience. Having worked in a startup is a plus
- Passionate about People Operations and lead by example and previous experience coaching, training and developing teams.
- Understand that resilience, strong communication skills, and emotional intelligence are key aspects to drive impact.
- Extensive practical experience with German labour law and regulations and ideally previous experience with employee representation bodies (works council).
- Strong project management skills and ability to think outside the box.
- Excellent knowledge of German and English languages.
- Based in Berlin or willing to relocate.
**What's in it for you**:
- Accelerate your career growth by joining one of Europe's most talked about disruptors.
- Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
- Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.
- A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
- A relocation package with visa support for those who need it.
**Who we are**:
N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
Founded in 2013, N26 now has 8 million customers in 24 markets. We employ more than 1,500 employees across 3 office locations in Berlin, Vienna and Barcelona. Besides the main offices, N26 also has local offices in Paris, Madrid, Milan, and São Paulo.
- N26 is an equal opportunity employer and values diversity. We do not discriminate
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