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Customer Support
vor 5 Monaten
**Customer Support / Help Desk** (m/w/d)
**Anstellung bei der Hays Professional Solutions GmbH**
**Geretsried**
**Startdatum: sofort**
Referenznummer: 696116/1
**Bewerbung starten**
**Ihre Aufgaben**:
- Erster Ansprechpartner für technische Beratung und Aufarbeitung von Reklamationen mit direkten Kundenkontakt auf nationaler und internationaler Ebene (Mail &Telefon)
- Beratung von Kunden mit eigenständiger Angebotserstellung und -verfolgung
- Mitarbeit an der kontinuierlichen Verbesserung der Prozesse im technischen Service
- Enge Zusammenarbeit mit den Fachabteilungen um Lösungen für den Kunden zu erörtern
- Durchführung einzelner Projekte und selbstständige Umsetzung in Absprache mit dem Vorgesetzen gewollt
**Ihr Profil**:
- Erfolgreich abgeschlossene Ausbildung im Mechanik-, Elektro-, oder Mechatronik Bereich verbunden mit entsprechender kaufmännische oder technische Fortbildung
- Berufserfahrung in ähnlicher Position mit hoher technischer Fachkompetenz, idealerweise im Verdichter
- und Anlagenbau
- Gute Englischkenntnisse in Wort und Schrift sowie MS-Office-Kenntnisse
- Sie haben große Kommunikations
- und Verhandlungsfähigkeiten verbunden mit diplomatischem Geschick und ausgeprägter Teamfähigkeit
- Unternehmerisches Handeln mit optimaler Ressourcennutzung zur Umsatzerreichung spiegelt ihren Ehrgeiz
- Ihr Arbeitsstil ist geprägt von hoher Kundenorientierung, Selbstständigkeit, Zuverlässigkeit und Sorgfalt
**Ihre Benefits**:
- Abwechslungsreiche Tätigkeit in einem renommierten Unternehmen
- Betreuung im gesamten Bewerbungsprozess
- Möglichkeit des mobilen Arbeitens
- 30 Urlaubstage und ein flexibles Arbeitszeitmodell
- Benefits wie Essenszuschuss, kostenloser Kaffee und Obst, BusinessBike, Mitarbeiterrabatte u.v.m.
- Persönlichen Weiterentwicklung durch interne/externe Kurse und E-Learnings
Über Hays
Ihr Bewerbungsprozess
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