Customer Support

vor 4 Monaten

Frankfurt am Main, Deutschland Career Management GmbH Vollzeit

Großraum Frankfurt- ab sofort- Vollzeit- Job-ID: MM23-1476Seit 1999 bringen wir bei Career Management zusammen, was zusammengehört: Unternehmen auf der Suche nach qualifiziertem Personal und Talente auf der Suche nach einer neuen Herausforderung. Über 500 Unternehmen vertrauen bei ihrer Personalsuche bereits auf uns. Dabei nehmen wir uns Zeit für Ihre Bedürfnisse und stehen Ihnen während des gesamten Bewerbungsprozesses unterstützend zur Seite. Auf uns können Sie sich verlassen

**Unser Kunde** ist ein weltweit aktives Unternehmen in der Automobilindustrie. Für seine Niederlassung im Großraum Frankfurt suchen wir eine*n Customer Support Mitarbeiter*in (m/w/d) für den Bereich Qualitätssicherheit.

**Ihre Aufgaben**:

- Verantwortung für die Qualitätssicherung und den technischen Support
- Bearbeitung von Kundenkontakten in Bezug auf qualitätsbezogene Ereignisse
- Koordinierung von Maßnahmen zur Lösung von Qualitätsproblemen
- Unterstützung von Kundenbesuchen, Übermittlung von Untersuchungsergebnissen und Sicherstellung der Kundenzufriedenheit
- Regelmäßige Kommunikation mit Kunden, um die Beziehungen zu verbessern
- Berichterstattung von Projektfortschritten an das Management

**Ihre Qualifikationen**:

- Abgeschlossenes Hochschulstudium im Bereich (z.B. im Bereich Wirtschaftswissenschaften)
- Fließende Deutsch
- und Englischkenntnisse in Wort und Schrift
- Gute Japanischkenntnisse in Wort und Schrift
- Motivation zur Qualitätssicherung und zur qualitativen und technischen Unterstützung der Kunden
- Erste Erfahrung im Bereich Qualitätssicherung von Vorteil
- Exzellente Kommunikationseigenschaften und Kundenorientierung
- Internationale Sensibilität und Kompetenz, Arbeitserfahrung in japanischen Unternehmen von Vorteil
- Sicherer Umgang mit allen gängigen MS Office-Anwendungen

**Benefits**:

- 30 Tage Urlaub
- Unbefristetes Arbeitsverhältnis
- Beschäftigung in Vollzeit
- Attraktives Gehalt
- Gleitzeit
- Jobticket
- Hybrides Arbeitsmodell mit Homeoffice
- Internationales Team mit vielen Möglichkeiten, Ihre Sprachkenntnisse zum Einsatz zu bringen
- Dynamisches und internationales Arbeitsumfeld
- Weiterbildungsprogramme
- Wenn wir Ihr Interesse wecken konnten, freuen wir uns über Ihre Bewerbung. Bitte klicken Sie dafür auf den blauen "" Button. Dieser führt Sie zu unserem Bewerbungsformular, wo Sie Ihren Lebenslauf hochladen können. Sofern möglich, bitten wir Sie, Ihren Lebenslauf in englischer Sprache hochzuladen.
Wir werden uns bei Ihnen melden, sobald Ihr Lebenslauf bei uns eingegangen ist. Bei einem anschließenden telefonischen Gespräch können Sie nähere Details über die Firma und den Tätigkeitsbereich erhalten.
Wir freuen uns auf Sie
Ihr Career Management Team**_Ihr Ansprechpartner_**:

- _
- Career Management GmbH_
- _
- Nina Todt_
- _
- Thurn-und-Taxis-Platz 6_
- 60313 Frankfurt _
- +49 (0) 69-66566089_
- _

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