Aftersales - Network and Customer Care Specialist
vor 3 Wochen
Für unseren Kunden **MG Motor Deutschland **suchen wir einen **Aftersales Network & Customer Care Specialist**.
**Ihre Verantwortung**:
- Koordinierung des Servicepartner-Onboarding Prozesses
- Durchführung des Zertifizierungsprozess für Karosseriebetriebe
- Sicherstellung der Einhaltung der qualitativen Service-Standards
- Sicherstellung des technischen und nicht-technischen Training
- Unterstützung bei der Vorbereitung für die Markteinführung neuer Modelle
- Betreuung der lokalen Kunden (Anfragen entgegennehmen, Kundenprobleme lösen, FAQs effektiv verwalten)
- Projektmanagement von Retail IT-Projekten
**Ihr Profil**:
- Bachelor-Abschluss in Ingenieurwesen oder einem verwandten Bereich
- Erfahrung im Aftersales in der Automobilbranche
- Technisches Wissen über alle Aspekte der Automobiltechnik und der Fahrzeugteilsysteme von Vorteil
- Deutsche Sprachkenntnisse in Wort und Schrift auf muttersprachlichem Niveau
- Sehr gute Beherrschung der englischen Sprache
Wir freuen uns darauf, von Ihnen zu hören
Ihr RadixNetwork Schweiz GmbH Team - Personalvermittlungsagentur.
If you’re looking for a new job in the automotive industry or just curious about what automotive jobs are out there, get in touch with us - we would be happy to help you find your dream job
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