Customer Service Representative

vor 3 Wochen


Hamburg, Deutschland Cam Bay Health Care Vollzeit

**All applicants must have an average knowledge of English.**

We are hiring a Customer Service Representative to manage customer queries. We are seeking a highly energetic and motivated individual to join our team as a Customer Service Representative This entry-level position is part-time and remote. The Customer Service Representative will act as a connection, providing product/service information and resolving developing problems that our clients might face with precision and competence. You will also be asked to process orders and modifications, and escalate queries across a number of communication channels.

**Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- High school diploma, general education degree, or equivalent.
- Comfortable using computers.
- Excellent time management skills and ability to multi-task and prioritize work.

**Job Types**: Part-time, Contract
Contract length: 12 months
Part-time hours: 20 per week

**Salary**: 2,650.00€ per month

Expected Start Date: 24/01/2023



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