Customer Service

vor 6 Monaten


Berlin, Deutschland JUHI GmbH Vollzeit

Wir verbinden Generationen

JUHI ist ein Startup, das im März 2018 in Berlin gegründet wurde. Als deutschlandweit erster Anbieter unterstützen wir Pflegebedürftige im Alltag mit Schüler:innen, Studierenden und Auszubildenden.

Wir suchen eine/n Account-Manager/in in Voll
- oder Teilzeit, der/die mit Leidenschaft und Engagement dafür sorgt, dass unsere Kunden und Partner:innen rundum zufrieden sind.

**Diese Aufgaben erwarten dich**:
Kundenservice - die Zufriedenheit unserer Kunden hat für dich oberste Priorität

Du gewährleistest die Zufriedenheit der Neu
- als auch Bestandskunden, durch exzellenten Service und kontinuierliche Betreuung

Du stehst Neu
- und Bestandskunden bei Fragen telefonisch bis zur Vereinbarung ihres ersten Termins zur Seite

Du berätst potenzielle Kunden über die Dienstleistungen von JUHI und begleitest sie erfolgreich bis zum Vertragsabschluss

**So kannst du uns bei uns punkten**:

- Als kommunikativer Mensch gehst du gerne auf Kunden ein und findest für jedes Problem eine Lösung.
- Im Besten Fall hast du ein Studium oder eine kaufmännische Ausbildung abgeschlossen.
- Erfahrungen in der Beratung von Pflegebedürftigen und deren Angehörigen sind wünschenswert.
- Auch in schwierigen Situationen bleibst du gelassen und kannst mit deiner Überzeugungskraft Kunden von unseren Dienstleistungen begeistern.
- Du arbeitest eigenverantwortlich und priorisierst deine Aufgaben sinnvoll, um auch in stressigen Situationen einen kühlen Kopf zu bewahren.
- Deine gute Organisation und lösungsorientierte Denkweise machen dich zu einem wertvollen Teamplayer.
- Eine positive Einstellung zum Arbeiten mit eingeschränkten Menschen sowie Empathie, Geduld, Zuverlässigkeit, Flexibilität und Offenheit zeichnen dich aus

**Das bieten wir dir**:

- Sofortiger Einstieg in ein aufregendes StartUp-Abenteuer
- Bei uns hast du die Chance, eine verantwortungsvolle Rolle zu übernehmen und aktiv an einem der heißesten Themen unserer Gesellschaft zu arbeiten.
- Als Teil unseres Teams wirst du von einem hochmotivierten und herzlichen Team empfangen.
- Du profitierst von einer fairen Entlohnung.
- Wir bieten dir die Möglichkeit, täglich kreativ zu sein und deine Ideen einzubringen.
- Bei uns gibt es flache Hierarchien und schnelle Entscheidungswege, sodass du schnell Verantwortung übernehmen und dich weiterentwickeln kannst.
- Wir legen viel Wert auf eine offene Kommunikation und eine positive Arbeitsatmosphäre, in der du dich wohlfühlen und deine Talente entfalten kannst.
- Homeoffice Tage möglich, kein Remote
- Einstellung nur in Berlin

Wenn du motiviert bist, unser Team zu unterstützen und aktiv an unserer Vision mitzuarbeiten, dann bewirb dich jetzt bei uns (in nur 5 Min.)

Wir freuen uns darauf, dich kennenzulernen.

Art der Stelle: Vollzeit, Teilzeit, Festanstellung

Gehalt: ab 3.000,00€ pro Monat

Arbeitszeiten:

- Montag bis Freitag

Leistungen:

- Firmenevents
- Flexible Arbeitszeiten
- Homeoffice-Möglichkeit
- Kostenlose Getränke

Arbeitsort: Vor Ort



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