Technical Support
vor 2 Monaten
**Wir bieten IT Experten bundesweit IT Jobs und beraten Unternehmen aus verschiedenen Branchen bei HR Ads im Social Media Bereich.**
**Aktuell suchen wir für unser spannendes Projekt eine(n) Technical Support (m/w/d) remote/ Bereitschaft zur Einarbeitung in Berlin, Düsseldorf oder Hamburg **
**Ihre Aufgaben**
**#Unterstützen der IT-Anwender im Hardware
- und Softwareumfeld im Behördenumfeld**
**#Priorisieren, Klassifizieren und ggf. Eskalieren von Störungsmeldungen**
**#Klassifizieren, Terminieren und Erledigen von Standard-Anforderungen im Rahmen des 1st-Level-Supports**
**#Weiterleiten von Tickets an die nachgelagerten Einheiten (2nd-Level-Support)**
**#Dokumentieren im Ticket-System und der Wissensdatenbank**
**Ihr Profil**:
**#Deutsch (C1) in Wort und Schrift und Englischkenntnisse**
**#Berufserfahrung innerhalb der letzten 3 Jahre**
**#Erfahrung mit einem Ticket-System**
**#Bereitschaft zur Sicherheitsüberprüfung**
**Zeulenroda/ Jena/ Düsseldorf**
Gehalt: 3.000,00€ pro Monat
Arbeitszeiten:
- 8-Stunden-Schicht
Leistungen:
- Flexible Arbeitszeiten
- Homeoffice
Vertragsart:
- Festanstellung
Arbeitsort: Zum Teil im Homeoffice in Marl
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Marl, Deutschland synthomer VollzeitPurpose of the job: Execute the technical strategy in order to support the implementation of the growth plan and objectives of the industry segment by provision of direct techncial support to customers and necessary internal contacts. Serve as technical expert in the defined application segment area. Duties and Responsibilities: Provide direct...
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Marl, Deutschland synthomer VollzeitPurpose of the job: Execute the technical strategy in order to support the implementation of the growth plan and objectives of the industry segment by provision of direct techncial support to customers and necessary internal contacts. Serve as technical expert in the defined application segment area. Duties and Responsibilities: Provide direct...
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