Customer Agent German Market
vor 6 Monaten
We are recruiting for an intenational company a Customer Representative for the German market to join their teams in Athens or Lisboa
**Missions**:
- Handle all incoming contacts from customers through various channels
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendments
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
**Profile**:
- **Fluent in German**:
- Previous work experience in customer service/support roles
- Passionate about customers and customer service
- Problem-solving skills
- Upbeat and positive attitude
**BENEFITS**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 25 days’ annual leave per year
- Guidance and tools to reach your full potential.
Work Location: In person
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