Client Advisor

vor 2 Wochen

Berlin, Deutschland BURBERRY Vollzeit

Land **:Deutschland**

Stadt **:BERLIN**

Berufsfelder **:Einzelhandel**

Vertragsform **:Festanstellung**

Arbeitszeit **:Vollzeit**

Berufserfahrung **:weniger als 2 Jahre**

**Vorstellung des Unternehmens**:
Burberry is a British luxury brand, headquartered in London.

**Stellenbeschreibung**:
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
FOOTER

Posting Notes: Germany || Not Applicable || Berlin || RETAIL OFFLINE || MAINLINE || n/a ||

**Profil**:
Permanent

  • Client Advisor

    Vor 5 Tagen

    Berlin, Deutschland Maison Valentino Vollzeit

    **Location**: Berlin, Germany ID: 6905  WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino...

  • Client Advisor

    vor 1 Monat

    Berlin, Deutschland Grafton Recruitment Vollzeit

    Für eine renommierte Luxury Brand suchen wir einen Client Advisor (gn) in Vollzeit in Berlin. Ihre Aufgaben als Client Advisor (gn)Leidenschaftlicher Verkauf hochwertiger LuxusartikelProfessionelle Betreuung und Ausbau des exklusiven und internationalen KundenstammesEinhaltung von Standard des Erscheinungsbildes des Stores, sowie der...

  • Client Advisor

    vor 3 Wochen

    Berlin, Deutschland Grafton Recruitment Vollzeit

    Für eine renommierte fine watches Brand suchen wir einen Client Advisor (gn) in Vollzeit in Berlin. Ihre Aufgaben als Client Advisor (gn)Leidenschaftlicher Verkauf hochwertiger LuxusartikelProfessionelle Betreuung und Ausbau des exklusiven und internationalen KundenstammesEinhaltung von Standard des Erscheinungsbildes des Stores, sowie der...

  • Client Advisor Berlin Boutique

    vor 3 Wochen

    Berlin, Deutschland Dolce & Gabbana Vollzeit

    We are currently looking for a  Client Advisor  in fulltime or part-time in  Berlin  As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer. Key Responsibilities Promote and sell products by identifying our international customers’ needs.  Deliver outstanding...

  • Client Advisor

    vor 3 Wochen

    Berlin, Deutschland Grafton Recruitment Vollzeit

    Grafton Fashion&Luxury, mit einem internationalen Netzwerk und mehreren Standorten in Europa, wie bspw. in München, Düsseldorf, Mailand, London, Paris, Berlin und Madrid, ist darin spezialisiert, qualifiziertes Personal für die Mode und Luxuswelt zu rekrutieren.Unsere Kunden sind internationale Fashion- und Luxusunternehmen in den Bereichen Mode,...

  • Fashion Digital Client Advisor

    vor 1 Monat

    Berlin, Deutschland KGR Vollzeit

    We are recruiting for a leading international fashion company a Digital Private Client Advisor for their **Brussels **office. The role is based in **Belgium** **Missions**: Develop the company's Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing exceptional omnichannel experience - Retain...

  • Client Advisor

    vor 3 Wochen

    Berlin, Deutschland Grafton Recruitment Vollzeit

    Für eine renommierte DOB Premiumbrand suchen wir einen Client Advisor (gn) in Vollzeit in Berlin. Ihre Aufgaben als Client Advisor (gn)Leidenschaftlicher Verkauf hochwertiger LuxusartikelProfessionelle Betreuung und Ausbau des exklusiven und internationalen KundenstammesEinhaltung von Standard des Erscheinungsbildes des Stores, sowie der...

  • Client Advisor

    vor 4 Wochen

    Berlin, Deutschland LUXETALENT Vollzeit

    Luxe Talent, eine internationale Personal - und Ausbildungsberatung, die sich auf Stellenangebote für Führungskräfte und dem mittleren Management in den Bereichen Mode, Luxus, Einzelhandel, Lebensmittel und Getränke, Gastgewerbe und FMCG spezialisiert hat, sucht für eine **Luxus Modemarke** einen **Client Advisor** (m/w/d) in **Berlin**. In unserer...

  • DODO Client Advisor

    vor 3 Wochen

    Berlin, Deutschland Dodo Deutschland GmbH Vollzeit

    Description Your opportunity We are currently looking for a Client Advisor to join our DoDo boutique located in Berlin. How you will contribute The ideal candidate will act as a brand ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales. The candidate will manage client relations and...

  • Balenciaga Sales

    Vor 4 Tagen

    Berlin, Deutschland Groupe Kering Vollzeit

    Summary BALENCIAGA Sales & Client Advisor About us Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior...

  • Client Advisor

    vor 2 Wochen

    Berlin, Deutschland Luxe Talent International Vollzeit

    Luxe Talent, eine internationale Personal- und Ausbildungsberatung, die sich auf Stellenangebote für Führungskräfte und dem mittleren Management in den Bereichen Mode, Luxus, Einzelhandel, Lebensmittel und Getränke, Gastgewerbe und FMCG spezialisiert hat, sucht Client Advisor (m/w/d) für italienische Luxusmarke in Berlin KuDamm. In unserer Personal- und...

  • Balenciaga Sales

    Vor 4 Tagen

    Berlin, Deutschland Balenciaga Vollzeit

    locations BERLINtime type Full time posted on Posted Today job requisition id R107202 - Summary - BALENCIAGA Sales & Client Advisor - About us - Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of...

  • PRADA Client Advisor

    vor 1 Monat

    Berlin, Deutschland Prada Group Vollzeit

    JOB DETAILSWe are seeking a passionate and dedicated Client Advisor to join our dynamic team in our PRADA Kudamm Store in Berlin. As a Client Advisor (m/f/d), you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. You will engage with our clients, understand their unique preferences, and offer...

  • Dodo Client Advisor

    Vor 4 Tagen

    Berlin, Deutschland Groupe Kering Vollzeit

    Summary Dodo is the beloved Italian ‘charming jewelry’ brand. Its distinctive line of jewels and charms communicates the brand’s values, builds communities and encapsulates special moments. The Milan Maison’s chic, ready-to-wear jewels are designed to be layered, stacked and mixed-and-matched, to elevate the everyday look for a modern woman....

  • PRADA Client Advisor

    vor 11 Stunden

    Berlin, Deutschland Prada Group Vollzeit

    JOB DETAILSWe are seeking a passionate and dedicated Client Advisor to join our dynamic team in our PRADA KaDeWe Store in Berlin on a part-time basis, starting mid-July. As a Client Advisor (m/f/d), you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. You will engage with our clients,...

  • Balenciaga Sales

    vor 4 Wochen

    Berlin, Deutschland Groupe Kering Vollzeit

    Summary About us Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the...

  • Balenciaga Sales

    vor 4 Wochen

    Berlin, Deutschland Balenciaga Vollzeit

    locations BERLINtime type Full time posted on Posted Today job requisition id R107774 - Summary - About us - Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was...

  • Gucci Client Advisor

    Vor 5 Tagen

    Berlin, Deutschland Groupe Kering Vollzeit

    Summary Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering,...

  • Werkstudent Kundenberatung

    Vor 4 Tagen

    Berlin, Deutschland diptyque GmbH Vollzeit

    Die Diptyque GmbH ist die deutsche Vertriebsniederlassung des im Jahre 1961 gegründeten französischen Luxus-Parfumhauses Diptyque. Wir suchen für unsere **Boutique in Berlin Mitte** in Teilzeit (bis zu 20 Stunden pro Woche) eine/n: **Werkstudent als Kundenberater / Client Advisor (m/w/d).** **Deine Benefits** - Angemessene Vergütung - Benefits wie...

  • Client Advisor

    vor 2 Wochen

    Berlin, Deutschland Bulgari Vollzeit

    BVLGARI ist eine der renommiertesten Marken und ein international führendes Unternehmen der Luxusgüterbranche. Wir entwerfen, fertigen, vertreiben und verkaufen hochwertige Schmuckstücke, Uhren, Parfums und Accessoires in über 250 eigenen Geschäften sowie über ein Netz ausgewählter Vertragspartner:innen in den exklusivsten Geschäftsstraßen der...