Principal User Researcher Partner Tech

vor 3 Monaten


Berlin, Deutschland Zalando Vollzeit

Location

Berlin

Contract

Full time

Job Category

Product Design & User Experience

**THE ROLE AND THE TEAM**

Location: Berlin
Contract: Full-Time
Job Category: Product Design, User Research & UX Writing
Experience Level: Professional Level
Department: Zalando SE
Reports to Design Manager Partner Tech Foundation
Overall Team Size ~25 product designers, content designers and user researchers within Partner Tech

As a Zalando Principal User Researcher, you will materialise product strategy by generating, connecting, and communicating insights on customer and business problems at an organisation level. You will define cohesive research strategies, lead Product Management (PM) and Design through the research phases of the product development process and ensure applicability and impact of insights.
You will impact a wide variety of products - from startup ventures to B2B solutions - in addition to Europe’s largest fashion portal. You will study a diverse range of customers, including high-profile fashion brands, style bloggers, internal users of enterprise software, and approximately 34 million consumers served by our flagship product.
Zalando’s Product Insights and Design teams employ an evolving mix of traditional user-centred methodologies, Lean UX practices, and design thinking. Researchers work closely with designers and product managers to build the right solutions. User Researchers at Zalando collaborate with our Product Designers, Product Managers, and the rest of the community to determine what features to build, how they should behave, and incoming projects’ priorities. To be most effective, we also build strong relationships with other internal teams.

**INCLUSIVE BY DESIGN**

**WHAT WE'D LOVE YOU TO DO (AND DOING)**
- Plan large research initiatives that span multiple topics and/or markets & guides teams through them.
- Autonomously develop and drive high quality tooling or process strategies to maintain and scale the current and future tooling and process landscape for research success.
- Work across the org to influence specific cross-product customer experiences.


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