Product Data Support Specialist
vor 7 Monaten
Beschreibung:
- Are you interested in quality and connected systems? Would you like to help build the electrical world of tomorrow in a human-scale international company and contribute to our growth?
Would you like to take on a new challenge as part of a dynamic, innovative and customer-focused team?
We are currently looking for our future **Product Data Support Specialist (M/F/d) **based in Karlsruhe or Saverne for a permanent contract.
**Yours missions**
Strong customer advocate, your will report directly to the Customer Technical Support Leader. Your role will be to handle market support requests (product diagnostics and solutions), lead problem-solving groups and support field tests.
In this context, your main tasks will be to:
- Provide the technical support required by the Group's markets (worldwide) for products and solutions in the Connected Building and Energy Management portfolios, in order to satisfy customers as quickly as possible.
- Record support requests and be the contact person for markets
- Analyse faulty products, investigate root causes using common problem solving methods, document the results in expertise reports and in defined failure catalogues
- If required, provide expertise on customer site (worldwide) to find and understand the technical causes and, if possible, solve the problem of the customer in collaboration with quality and engineering teams
- Provide experience feedback and necessary data to project teams in the context of new development
- Contribute and support internal and external field tests
- Provide actionable field test reports for the projects
**Your profile**
- You are an engineer or technician (with 5 years' experience) and ideally have a specialisation in quality.
- Fluent English and experience in a cross and international context is essential.
- A good command of French and German language would be an advantage.
- Recognised for your rigour and organisation, you also have strong convincing, analytical, communication and adaptation skills.
- You are customer-focused, you resolve problems and you are be able to work collaboratively and autonomously in a constantly changing international environment.
- Regular travel between Saverne and Karlsruhe sites is to be expected.
- Occasional travel may also be required.
**Our offer**
You can expect a position with responsibility and variety in an international and innovative environment and motivated team. We offer intensive integration, an attractive and fair compensation as well as internal and external training.
**Your challenge
-
Karlsruhe, Baden-Württemberg, Deutschland INIT Group VollzeitBeschreibung der PositionWir suchen nach einem qualifizierten Application Support Specialist, der sich auf die Betreuung unserer Softwarelösungen im Bereich Data Analytics spezialisiert hat. Als Teil unseres Teams wirst du eine wichtige Rolle bei der Sicherstellung eines reibungslosen Funktionierens unserer Lösungen spielen.Hauptraum der ArbeitAls 3rd...
-
Technical Support Specialist
vor 4 Wochen
Karlsruhe, Deutschland HMS Industrial Networks GmbH VollzeitHMS stands for Hardware Meets Software (TM) . As a dynamic, future-oriented and listed technology company, we promote innovation in information and communication technology. Would you like to be part of a committed and future-oriented team that drives innovative IoT solutions and communication products? Join our Technical Support Team in Karlsruhe with...
-
Data Research Specialist
vor 7 Monaten
Karlsruhe, Deutschland Dealfront VollzeitWe are a remote-first, international SaaS company helping businesses maximize their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together. What makes us unique? With origins in Finland and Germany, the country with the highest privacy...
-
Senior Big Data Developer
vor 1 Woche
Karlsruhe, Baden-Württemberg, Deutschland PTV Logistics VollzeitData Platform SpecialistPTV Planung Transport Verkehr is seeking a skilled Data Platform Specialist to join our international team. As a specialist, you will build our new data platform from the ground up, working on specification, development, and maintenance.About the JobYou will specify, build, and improve scalable and reproducible cloud-based data...
-
Senior Sales Support Specialist
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Recruitment Room VollzeitWe are seeking a highly skilled Senior Sales Support Specialist to join our team at Recruitment Room in Karlsruhe, Germany.Job Duties:As a Senior Sales Support Specialist, you will be responsible for providing administrative support to the sales team, maintaining customer data, creating offers and sales documents, communicating with customers, and supporting...
-
Technical Support Specialist
vor 4 Wochen
Karlsruhe, Deutschland HMS Industrial Networks GmbH VollzeitHMS stands for Hardware Meets Software (TM) .As a dynamic, future-oriented and listed technology company, we promote innovation in information and communication technology. Join us and shape the future with us!Would you like to be part of a committed and future-oriented team that drives innovative IoT solutions and communication products? Then we look...
-
Technical Support Specialist
vor 4 Wochen
Karlsruhe, Deutschland HMS Industrial Networks GmbH VollzeitHMS stands for Hardware Meets Software. As a dynamic, future-oriented and listed technology company, we promote innovation in information and communication technology. Join us and shape the future with us! Would you like to be part of a committed and future-oriented team that drives innovative IoT solutions and communication products? Then we look forward to...
-
Cloud Data Architect Specialist
vor 4 Wochen
Karlsruhe, Baden-Württemberg, Deutschland PTV Planung Transport Verkehr GmbH VollzeitEmpowering Smarter Mobility SolutionsAs a Cloud Data Architect Specialist at PTV Group, you will be responsible for shaping the future of mobility by developing and improving a cloud-based data platform that enables scalable data processing workflows based on Kubernetes.Our team is driven by a shared purpose: to empower smarter, safer, and more sustainable...
-
Product Management Specialist
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Cinemo GmbH VollzeitJob DescriptionAs a Product Manager at Cinemo GmbH, you will be responsible for placing our products, features, and services in the best possible market position. This includes managing strategy to conquer the market, shaping ideas into product/feature/service concepts, driving agile implementation or prioritizing engineering activities, proposing pricing...
-
Implementation Specialist
Vor 2 Tagen
Karlsruhe, Deutschland Revalize VollzeitCompany Description Headquartered in Jacksonville, FL, USA we serve over 20,000+ customers across the globe. Revalize is a portfolio company of TA Associates. **Job Description**: We are seeking an Implementation Specialist to provide technical advice on our PRO.FILE solutions to national and international companies. As an Implementation Specialist, you...
-
Karlsruhe, Baden-Württemberg, Deutschland Cinemo GmbH VollzeitJob OverviewCinemo GmbH is seeking an experienced Cybersecurity Specialist to join our team in the development of our SaaS products. As a key member of our Engineering and DevOps teams, you will be responsible for ensuring the robust security of our products.
-
Product Owner Data
vor 7 Monaten
Karlsruhe, Deutschland SMIGHT GmbH Vollzeit**Product Owner Data / Cloud (m/w/d)** Du möchtest gemeinsam in einem dynamischen Team Deinen Beitrag zur Energiewende leisten? Dann bist du bei SMIGHT genau richtig! Wir ermöglichen mit SMIGHT Grid die Digitalisierung der Verteilnetze. SMIGHT Grid ist ein IoT-Produkt, dass end-to-end in unserer Hand liegt, von der Hardware über Messaging bis zu den...
-
Technical Support Specialist
vor 7 Monaten
Karlsruhe, Deutschland Thermo Fisher Scientific VollzeitIt's more than just something that fills our days. At Thermo Fisher Scientific, our work has a purpose. Our work requires passion and creates meaningful outcomes. Our work matters. We're sharing our expertise and technological advancements with customers, helping them make the world a better place - whether they're discovering a cure for cancer, protecting...
-
Senior Data Platform Specialist
vor 2 Wochen
Karlsruhe, Baden-Württemberg, Deutschland PTV Logistics Vollzeit**About the Role**PTV GmbH is a leading provider of software solutions for traffic planning, simulation, and real-time traffic management. We are looking for a talented Data Engineer to join our team and contribute to the development of our next-generation data platform.As a key member of our team, you will be responsible for building scalable and...
-
Senior Consumer Product Strategist
vor 4 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Nitrado (marbis GmbH) VollzeitAt Nitrado (marbis GmbH), we're seeking a seasoned Senior Consumer Product Strategist to spearhead the development and execution of product strategies and initiatives targeted at the consumer market.About the RoleThis is an exciting opportunity for a skilled professional with a proven track record as a Product Manager, preferably in the gaming or E-Commerce...
-
Senior Hardware Product Compliance Specialist
vor 1 Woche
Karlsruhe, Baden-Württemberg, Deutschland Cinemo GmbH VollzeitWe are seeking a Senior Hardware Product Compliance Specialist to join our team at Cinemo GmbH.Job Description:This role involves collaborating with cross-functional teams to perform tests related to functionality and performance of integrated solutions, ensuring compliance with software, internal partner policies, and quality benchmarks. The engineer will...
-
Product Trainer
Vor 2 Tagen
Karlsruhe, Deutschland Revalize VollzeitCompany Description Headquartered in Jacksonville, FL, USA we serve over 20,000+ customers across the globe. Revalize is a portfolio company of TA Associates. **Job Description**: **Location** - Hybrid in Karlsruhe, Germany **Responsibilities** - Lead both in-person and remote training courses for new clients onboarding our software - Assist in the...
-
karlsruhe, Deutschland HMS Industrial Networks GmbH VollzeitHMS stands for Hardware Meets Software (TM) .As a dynamic, future-oriented and listed technology company, we promote innovation in information and communication technology. Join us and shape the future with us!Would you like to be part of a committed and future-oriented team that drives innovative IoT solutions and communication products? Then we look...
-
Product Owner Saas
vor 7 Monaten
Karlsruhe, Deutschland cinemo VollzeitAs a Product Owner SaaS you will own parts of the SaaS offering of Cinemo. Together with the agile development teams you are building and maintaining products that enable customers to experience the future of digital media experiences. It lets them bring any content to any device with our highly innovative technology. Tasks - You are responsible for...
-
Technical Support Specialist
Vor 4 Tagen
Karlsruhe, Deutschland Thermo Fisher Scientific VollzeitWe are currently looking for a **Technical Support Specialist (M/F/d)** **(2 open Positions!)** Location: Karlsruhe, Germany As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make...