Customer Resolution Specialist
Vor 3 Tagen
Fascination aviation - Ready to take off For our long-standing business partner AIRBUS in Finkenwerder we are looking for you as a new employee of Tintschl Technik GmbH Your Tasks Participate in and contribute to a high performing cross functional Customer Account Support Team and Customer Resolution Services Team Responsible and proactive management of the customer specific open order book Build and maintain strong customer satisfaction through industry leading quick response times as well as qualified responses to all customer requests and inquiries Handle quotations and customer orders pertaining to the products including timely follow up on quotations, claims and orders in accordance with KPIs Maintenance of customer records Drive customer satisfaction by providing high quality responses to all customer related requests for spare parts and related services Maintenance and development of the customer service quality level Directly contribute to the increase in customer satisfaction and enhance internal and external communication related to customer material order performance Support organisation in securing on-time material delivery to meet customer expectations Train and Support our customers in using our e-commerce platforms Participate in back-up arrangements in support of absence by other Customer Resolution Specialists Participate in periodic functional and cross-functional activities (e.g. projects, meetings etc) as per agreement with the Manager Your Profile Bachelor's degree or higher in Economy, Supply Chain, Logistic or a related field Minimum 2 years of experience in planning / material procurement. Minimum 2 years of experience in Customer Service. Minimum 2 years of experience in Logistics. Advanced knowledge of SAP. Proficient in Google Workspace (Gmail, Sheets, Docs, etc.). English: fluent / business proficient. German: an advantage. Shipping or aviation industry knowledge is considered an asset. What we can offer you A standard permanent employment contract with a multi-award-winning employer (Kununu Top Company 2025, Focus Top National Employer 2024, etc.) Above-tariff remuneration with attractive bonuses Continuous personal support through a fixed contact person Increasing holiday and Christmas bonus within the first 4 years Bonus payment "Employees recruit employees" up to 1,000 € Company pension plan Possibility of home office in agreement with our clients Flexible working hours through a personal flexitime bank account Individual further training opportunities Option of permanent employment at our client´s company This is Tintschl The Tintschl Group with its headquarters in Erlangen has stood for premium service competence in the fields of human resources, engineering and IT since 1997. Our employees are specialized in the implementation of technically and organizationally demanding projects for our nationwide customers. Find the perfect job with us and apply. We look forward to welcoming you.
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Support Assistant Customer Service
Vor 3 Tagen
Deutschland Tintschl Unternehmensgruppe VollzeitFascination aviation - Ready to take off! For our long-standing business partner AIRBUS in Finkenwerder we are looking for you as a new employee of Tintschl Technik GmbH! Participate in and contribute to a high performing cross functional Customer Account Support Team and Customer Resolution Services Team Build and maintain strong customer satisfaction...
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German Customer Service Representative
vor 2 Wochen
Deutschland Bitunix VollzeitRole Overview The German Customer Service Representative (Tier 1) is responsible for delivering high-quality frontline support to Bitunix’s German-speaking users. This role focuses on handling general inquiries, providing accurate information about trading products and account services, and ensuring a professional, prompt, and empathetic customer...
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Customer Success Specialist, Life Sciences
vor 2 Wochen
Deutschland JoVE VollzeitJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as LMU...
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Customer Success Specialist, Life Sciences
vor 2 Wochen
Deutschland JoVE VollzeitJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer Success Specialist, Life Sciences
vor 2 Wochen
Deutschland JoVE VollzeitJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as LMU...
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Customer Success Specialist, Life Sciences
Vor 3 Tagen
Deutschland JoVE VollzeitJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as...
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Customer Success Specialist, Life Sciences
vor 3 Wochen
Deutschland JoVE VollzeitAbout the job JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
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Customer Support Specialist
vor 2 Wochen
Deutschland E-Solutions VollzeitWhat you do: First point of contact for customers. Manage issues via email on ticketing system (no calls) Handle inquiries via multiple channels. Support digital banking services. Build strong customer relationships. Contribute to improving customer experience and banking processes. Required Skills: Strong customer-service mindset. Fluent German + good...
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Deutschland Teleperformance Greece Vollzeit**_Join forces with a world-class brand and help customers experience the best in innovative home solutions!_**: Do you have a passion for technology and a dedication to outstanding customer service? **TP in Greece** partners with **Dyson**, a global pioneer in home technology. As a **Customer Support Specialist**, you’ll play a key role in assisting...
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Customer Support
Vor 7 Tagen
Deutschland Adecco Vollzeit🚀 Customer Support & Onboarding Specialist (m/w/d) – Mobility Service Hub Düsseldorf Wir suchen motivierte und serviceorientierte Persönlichkeiten, die Fahrer (m/w/d) im Mobility Service Hub unterstützen, begleiten und für ein exzellentes Erlebnis sorgen. In dieser Rolle bist du der erste Kontaktpunkt vor Ort und trägst aktiv dazu bei, dass neue...
