Head of IT Customer Systems

Head of IT Customer Systems (m/f/d)Ist dies die Stelle, die Sie suchen? Wenn ja, lesen Sie weiter, um mehr zu erfahren, und bewerben Sie sich noch heute.Permanent position, full-time - CologneYour tasksIn the "Platform Operations Center" team, you will be responsible for IT structures and services at 2nd levelResponsibility for the operation of our customers' IT infrastructuresManagement and motivation of an operations team of experts in the Windows, Linux and network environmentPlanning, implementation and monitoring of IT projects in the business customer environmentStrategic further development of the competence and solution portfolio for our customersSupporting our sales department with pre-sales activitiesResponsibility for the expansion of your team as well as personnel deployment planning and economic capacity utilizationYour profileSeveral years of disciplinary and technical management experience in IT operationsYou have successfully completed a technical apprenticeship or degreeSound knowledge of managed services and hosting of customer IT infrastructuresYou are a team player with excellent leadership and motivational skillsYou have strong communication and presentation skillsYour actions are results-oriented, independent and based on entrepreneurial thinkingYou have a class B driving licenseFluent written and spoken German is a prerequisite - other languages are welcomeWhat we offer youYou can expect a varied job in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies that is geared towards growth.In an exciting working environment with short decision-making paths, you will be part of a friendly and highly motivated team. We are happy to support you in shaping your professional goals with individual development measures.A permanent, financially secure and long-term positionRegular internal and external trainingFlexible working hours and a home office arrangementUltra-modern office space based on the "New Work" concept and chill-out & creative areasA monthly credit card topped up with €25 for shopping and purchasesAn attractive company pension allowance including individual advice from an external service providerA Germany ticket and JobRad offers for a comfortable ride to workFlat hierarchies and open communicationA team kitchen and a canteenRegular team events30 days vacation (if desired, you can choose between 25 and 35 vacation days) + 4 custom daysFresh fruit every week as well as coffee, tea and water as much as you likeInterested?Then we look forward to receiving your detailed application, including your salary expectations and earliest possible starting date.NetCologne IT Services GmbHHuman Resources Department | Elisa Zube & Michèle PolcynAdolf-Grimme-Allee 3 |CologneAbout usWe, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we provide companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalization.From IT strategy consulting to the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions.With our education services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. With us, teachers and students get everything they need for the modern classroom and thus have digitalization fully under control.