Trainer Customer Success

Vor 3 Tagen

bundesweit HomeOffice, Deutschland Elis Deutschland Vollzeit

Elis ist Europas führender Experte für Textil­dienstleistungen. Mehr als 52.000 Menschen sorgen an 440 Standorten in 30 Ländern dafür, dass die Versorgungs­konzepte von ca. 400.000 Kunden weltweit laufen wie am Schnürchen. Eine Glanz­leistung, die Hoch­achtung verdient

In Deutschland und Österreich versorgen wir von unseren 44 Stand­orten aus unsere Kunden, z. B. aus der Hotellerie und Gastronomie, dem Gesundheits­wesen sowie der Industrie und dem Handel, mit verschiedensten Miet­textilien, damit diese unter besten Voraus­setzungen arbeiten können. Das macht nicht nur für unsere Kunden Sinn, sondern ist darüber hinaus ein nach­haltiges Geschäfts­modell auf stetigem Wachstums­kurs Wir suchen Sie unbe­fristet als

Trainer (m/w/d) Customer Success

Sie starten aus dem Homeoffice heraus zu unseren deutschlandweiten Niederlassungen.


  • Aktive Unterstützung der Elis-Service-Teams vor Ort durch gezielte Trainings und Coachings
  • Durchführung von Schulungen für regionale Kundenservice­mitarbeitende, insbesondere in den Bereichen Kunden­kommunikation, Service­abläufe und Bestandskunden­vertrieb
  • Kontinuierliche Messung und Analyse der Service- und Vertriebsperformance sowie Ableitung und Umsetzung entsprechender Coachingmaßnahmen
  • Erstellung und Aktualisierung von Trainings­materialien
  • Unterstützung bei der Auswahl und Einarbeitung neuer Kundenservice­mitarbeitender

  • Abgeschlossenes betriebswirtschaftliches Studium, kaufmännische Ausbildung oder eine vergleichbare Qualifikation
  • Berufserfahrung in der Schulung und dem Training von Teams aus dem Kunden­service und Vertrieb
  • Proaktive und zielorientierte Arbeitsweise sowie Analysetalent
  • Ausgezeichnete Kommunikations­fähigkeiten und Präsentations­kompetenz
  • Hands-on-Mentalität und praktische Umsetzungs­stärke
  • Leidenschaft für Vertriebs- und Akquiseaufgaben
  • Hohe Reisebereitschaft

Betriebliche Altersvorsorge
Standort­bezogene Sozial- und Sonder­leistungen wie z. B. eine bezuschusste betriebliche Alters­vorsorge

Firmenwagen
Dienstwagen (VW, Škoda oder BMW), der auch privat genutzt werden darf

Company Bike
Zuschuss zum Traum­fahrrad im Rahmen unseres Company-Bike-Programms

Corporate Benefits
Mitarbeiter­empfehlungs­programm und -rabatte für verschiedene Aktionen

Modernste Arbeits­ausstattung
Sowohl im Büro als auch im Homeoffice können die besten Bedingungen genossen werden

Teamwork
Gelebtes Teamwork mit flachen Hierarchien sowie agile Arbeits- und Entscheidungs­methoden

Systemrelevant und krisensicher
Durch unsere system­relevante Dienst­leistung sind wir auch in Krisen­zeiten ein sicherer Arbeit­geber

Neues Headoffice
Im Februar 2023 haben wir unser hoch­modernes, nachhaltiges Elis Headoffice in der Daimler­straße in Hamburg-Bahren­feld bezogen


CRWL1_DE

  • Trainer Customer Success

    vor 23 Stunden

    bundesweit, Home-Office, Deutschland Elis Deutschland Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Trainer, der unsere Kundenberater und Kundenbeziehungsmanager unterstützt und weiterbildet. Als Trainer Customer Success bist du verantwortlich für die Schulung und Coaching von Mitarbeitern in den Bereichen Kundenkommunikation, Serviceabläufe und Bestandskundenvertrieb.AufgabenUnterstützung der Kundenberater...

  • Trainer Customer Success

    Vor 2 Tagen

    bundesweit, Home-Office, Deutschland Elis Deutschland Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Trainer, der unsere Kundenberater und Kundenbeziehungsmanager unterstützt und weiterbildet. Als Trainer Customer Success bist du verantwortlich für die Schulung und Coaching von Mitarbeitern in den Bereichen Kundenkommunikation, Serviceabläufe und Bestandskundenvertrieb.AufgabenUnterstützung der Kundenberater...

  • Customer Support Team Lead

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key ResponsibilitiesLead and develop a high-performing Customer Care team to...

  • Customer Support Team Lead

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key ResponsibilitiesLead and develop a high-performing Customer Care team to...

  • Customer Service Representative

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at FINN. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesProvide top-notch customer...

  • Customer Service Representative

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at FINN. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesProvide top-notch customer...

  • Customer Support Team Lead

    vor 4 Wochen

    Home Office, Deutschland FINN Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead and develop a team of customer support...

  • Customer Support Team Lead

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead and develop a team of customer support...

  • Customer Support Team Lead

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead and develop a team of customer support...

  • Customer Support Team Lead

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead and develop a team of customer support...

  • Customer Support Team Lead

    vor 3 Wochen

    Home Office, Deutschland FINN Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead and develop a team of customer support...

  • Customer Support Team Lead

    vor 4 Wochen

    Home Office, Deutschland FINN Vollzeit

    Job Summary:We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at FINN. As a key member of our Customer Care team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead and develop a team of customer support...

  • Customer Service Representative for Diverse Multiskill Projects

    vor 3 Wochen

    Home Office, Deutschland walter services work@home GmbH Vollzeit

    Job Overview:Walter Services Work@Home GmbH is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via phone and...

  • Customer Service Representative for Diverse Multiskill Projects

    vor 3 Wochen

    Home Office, Deutschland walter services work@home GmbH Vollzeit

    Job Overview:Walter Services Work@Home GmbH is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via phone and...

  • Call Center Representative

    vor 2 Wochen

    Home Office, Deutschland Conduent Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative in a home office setting. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and promoting our products and services.Key...

  • Call Center Representative

    vor 2 Wochen

    Home Office, Deutschland Conduent Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative in a home office setting. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and promoting our products and services.Key...

  • Quereinsteiger Call Center Agent

    vor 3 Wochen

    Home Office, Deutschland Conduent Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Call Center Agent to join our team in a home office setting. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond to...

  • Quereinsteiger Call Center Agent

    vor 3 Wochen

    Home Office, Deutschland Conduent Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Call Center Agent to join our team in a home office setting. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond to...

  • Finishing Process Specialist

    vor 3 Wochen

    Home-Office, Deutschland Valmet GmbH Vollzeit

    Join Our Team at Valmet GmbHAbout UsValmet is a leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. Our company serves an even wider base of process industries with our automation systems and flow control solutions.Our MissionWe strive to be the best in our field by providing innovative...

  • Finishing Process Specialist

    vor 3 Wochen

    Home-Office, Deutschland Valmet GmbH Vollzeit

    Join Our Team at Valmet GmbHAbout UsValmet is a leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. Our company serves an even wider base of process industries with our automation systems and flow control solutions.Our MissionWe strive to be the best in our field by providing innovative...