Customer Support Expert

Vor 4 Tagen


Berlin, Deutschland BASF Services Europe GmbH Vollzeit
div>WELCOME TO BASF

In Global Business Services, we support BASF's divisions with a cross-functional network and offer modern solutions tailored to the needs of the business. As a specialized service unit we ensure a high level of customer orientation and we design our services to be cooperative, efficient and future-oriented.

WHAT YOU CAN EXPECT

In your role as Expert Supply Chain Performance Management you navigate our different Supply Chain reportings, charging systems and databases as well as Process Mining tools.

  • You combine your knowledge of Supply Chain and Controlling, to support your teams on complex projects when it comes to data driven analysis, baselines, and/or optimization scenarios.
  • Leveraging your expertise in state-of-the-art reporting technologies, you support with data requests, calculations or concepts pertaining the further development and improvement of our processes and services as well as their respective steering mechanisms.
  • Actively engaging with various teams allows you to contribute to aligning and clarifying data structures and strategies while providing your own suggestions for potential optimizations of the current setup or its future development.
  • By utilizing your understanding of data and processes, you will play an active role in managing and maintaining the Global Business Supply Chain service portfolio and related catalogs, including internal and external benchmarking activities.
  • You actively share your knowledge, best practices, and expertise with your colleagues to further support the buildup of expertise in analytics in the different teams
  • For strategic projects, you support the colleagues by taking on project reporting and controlling tasks as well as keeping an overview of the value creation of the different projects and initiatives of your teams.

WHAT YOU OFFER WHAT WE OFFER
  • 30 days of paid vacation, special leave and sabbatical options.
  • Modern sustainable office building in Berlin-Prenzlauer Berg with flexible working options, rooftop terrace and cafeteria for innovative and team-focused collaboration.
  • Flexible working hours so that you can organize your working and private life according to your needs.
  • Gross annual salary (full-time): 66.In addition, you can expect a bonus dependent on the company's success as well as individual performance.


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