Customer Care Agent Deutsch/English
vor 2 Wochen
Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing companies, and provide top-notch IT support in unique locations As an Onsite Technician, you'll be the go-to person for all things tech in Ottobrunn, ensuring our users have a smooth and enjoyable experience.
What you'll do:- Be the first point of contact for technical inquiries and issues, providing creative solutions with a smile.
- Take ownership of IT systems, including installation, maintenance, and troubleshooting (MS Win 10, MS Active Directory, etc.).
- Handle hardware/software installations, network configurations, and actively participate in IT projects (rollouts, migrations, hands & eyes support).
- Analyze and document system and application errors, ensuring timely resolution.
- Completed apprenticeship as IT Specialist for System Integration or 2+ years of experience in IT support.
- Strong experience with the Microsoft environment.
- Experience working with ticketing systems.
- Familiarity with Google Environment (Docs/Sheets).
- Driver's license class B.
- Excellent communication skills in fluent German (C1) and good English skills for daily use.
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Dynamic and international work environment.
- The chance to work with cutting-edge technology.
- A supportive and collaborative team atmosphere.
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