Aktuelle Jobs im Zusammenhang mit GP Operations Supervisor, GP Operations supervisor - Weiterstadt - Amazon TA
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GP Operations Supervisor, GP Operations supervisor
vor 3 Monaten
Operations is at the heart of Amazon customer experience. Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, Amazon operations is looking for an Operations Supervisor to join the international Central GP Ops team (C3PO) that redefines fast delivery and help us build and grow this new service for our customers. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. br/>
Tasks and Responsibilities
· To support local ops to improve merchant related metrics with the most important being Quality and delivery in store ops.
· Monitor merchant escalations and support dive deep where applicable finally resolving via Area Manager on long term issues.
· Visit daily/weekly GP stores in your region as required, audits process compliance, executes changes on the floor and identify operational issues that are reflected in the metrics
· Update and modify existing SOPs for new processes GP program improvements / developments with merchant.
· Support the roll out and implementation of new initiatives and process roll outs
· Lead and support new store launches
· Support the launches of new GP stores
The Right Candidate…
Has solid communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes. You will need to be able to work with data but most importantly have the ability to keep the customer at the heart of every decision you make.
BASIC QUALIFICATIONSQualifications and Skills
• Previous management/supervisory experience.
• Excellent communication skills (written & verbal)
• Fluency in German speaking/writing
• Demonstrated problem solving & analytical skills
• Must be willing to work flexible schedules / shifts
• Role model for safe work behaviors
• Demonstrated problem solving & analytical skills
• Requirement to travel frequently throughout Germany
• Willingness to train and learn new skills
• Competent user of Microsoft Office (Excel and Word)
• Ability to manage multiple tasks.
