Market Researcher: Insights Communications/Knowledge Management
vor 4 Wochen
E.ON SE
E.ON is one of Europe's largest operators of energy networks and infrastructure and a provider of innovative energy solutions. Our employees are constantly working to digitise the energy world, achieve net zero and connect everyone to good energy. To achieve this, we are focusing our actions on sustainability, digitalisation and growth. We strongly believe that differences make us stronger and welcome all people into our inclusive and diverse culture.
We are looking for a Market Researcher: Insights Communications/Knowledge Management (f/m/d) to join our E.ON SE team as soon as possible. If you are interested, please apply online.
Your Tasks
- Bring Insights to Action by communicating and developing research methodologies (Quantitative & Qualitative) and communicating research results and turned into improvement strategies.
- Develop and maintain documentation for internal processes, best practices, and standard operating procedures.
- Conduct knowledge-sharing sessions to capture expertise and encourage collaboration and the use of knowledge management tools and practices.
- Develop and manage a taxonomy for effective information organisation and stakeholder management/engagement.
- Manage knowledge systems and communication channels (Stravito, Market Logic, intranet, LinkedIn etc.).
- Develop training materials for employee onboarding and education.
- Define and track KPIs to measure knowledge management effectiveness.
- Gather and integrate customer feedback for improvement of processes and changing company needs.
- Embed knowledge sharing in day-to-day activities.
- Address resistance to and promote a culture of knowledge sharing.
- Manage external consulting agencies and related procurement activities.
- Ensure GDPR compliance.
Your Profile
- You have a university degree in any of the following fields: Organisational Psychology, Library/Information Science, Communications, Human Resource Management, and/or a knowledge management certification.
- At least five years experience in knowledge management/communicating complex research topics to many different stakeholder groups bringing insights into action.
- Experience in market research including research design, analysis, and reporting.
- Experience in stakeholder management and can adjust to different company and regional cultures.
- You are able to travel, have self-confidence, and you are persuasive.
Inklusion
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