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Market Researcher: Insights Communications/Knowledge Management

vor 4 Monaten

Essen, Deutschland E.ON SE Vollzeit

E.ON SE | Permanent | Full time; Part time 

E.ON is one of Europe's largest operators of energy networks and infrastructure and a provider of innovative energy solutions. Our employees are constantly working to digitise the energy world, achieve net zero and connect everyone to good energy. To achieve this, we are focusing our actions on sustainability, digitalisation and growth. We strongly believe that differences make us stronger and welcome all people into our inclusive and diverse culture.

We are looking for a Market Researcher: Insights Communications/Knowledge Management (f/m/d) to join our E.ON SE team as soon as possible. If you are interested, please apply online.

Your Tasks

Bring Insights to Action by communicating and developing research methodologies (Quantitative & Qualitative) and communicating research results and turned into improvement strategies. Develop and maintain documentation for internal processes, best practices, and standard operating procedures. Conduct knowledge-sharing sessions to capture expertise and encourage collaboration and the use of knowledge management tools and practices. Develop and manage a taxonomy for effective information organisation and stakeholder management/engagement. Manage knowledge systems and communication channels (Stravito, Market Logic, intranet, LinkedIn etc.). Develop training materials for employee onboarding and education. Define and track KPIs to measure knowledge management effectiveness. Gather and integrate customer feedback for improvement of processes and changing company needs. Embed knowledge sharing in day-to-day activities. Address resistance to and promote a culture of knowledge sharing. Manage external consulting agencies and related procurement activities. Ensure GDPR compliance.

Your Profile

You have a university degree in any of the following fields: Organisational Psychology, Library/Information Science, Communications, Human Resource Management, and/or a knowledge management certification. At least five years experience in knowledge management/communicating complex research topics to many different stakeholder groups – bringing insights into action. Experience in market research including research design, analysis, and reporting. Experience in stakeholder management and can adjust to different company and regional cultures.  You are able to travel, have self-confidence, and you are persuasive.

Our Benefits

E.ON is united in working on the most exciting issue that our generation needs to solve: climate change With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children – #WE shape the future.

To keep you motivated and healthy we are offering you the following benefits:

High flexibility: a hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance

Working from abroad: up to 20 days in the European economic area

Modern and agile work environment: a workplace according to digital and ergonomic standards as well as seating corners and spaces to be creative and productive

Personal growth: life-long independent learning making use of a broad range of training and development opportunities

Family service support: in all life situations through cooperation partners in childcare, holiday care, nursing support or everyday assistance

Full board: a wide selection of fresh meals and drinks in our subsidized bistro and canteen on site

Various health offers: e.g. physiotherapy, inhouse fitness club, flu vaccinations, mental health

Corporate benefits: employee share program, pension scheme, employee discounts, several special insurances (and much more)

A central location: very good public transport connection, free parking and charging points for e-vehicles

Individual mobility: private car and bike leasing