Manager Customer Care
vor 2 Wochen
Für unseren Kunden, ein führender Versandhändler von Verpackungslösungen, besetzen wir ab sofort folgende Position in Festanstellung in Teilzeit:
Manager Customer Care (m/w/d) Teilzeit
DEIN AUFGABENPROFIL
Erste Ansprechperson für alle Kundenbelange im Sinne einer ganzheitlichen und professionellen Betreuung
Entwickeln kundenspezifischer Lösungen und Erstellen passgenauer Angebote
Management der eingehenden Kundenanliegen per Telefon, E-Mail, Live-Chat und Web
Pflege und Ergänzung von Kundendaten im ERP- und CRM-System
Mitarbeit an Sonderprojekten, auch bereichsübergreifend
DEIN QUALIFIKATIONSPROFIL
Abgeschlossene Ausbildung sowie relevante Berufserfahrung in der telefonischen Kundenbetreuung
Spaß an der telefonischen und schriftlichen Kommunikation mit den Kunden und Freude am Verkaufen
Hohe Kunden- und Serviceorientierung sowie Motivation und Einsatzbereitschaft
Kommunikationsstärke, Teamfähigkeit und Belastbarkeit
Sehr gute Deutschkenntnisse in Wort und Schrift
BENEFITS
Betriebseigene Kantine
Coachings und Schulungen für deine fachliche und persönliche Weiterentwicklung
Flexible Arbeitszeiten
Home-Office Möglichkeit
Fahrradleasing
Zuschuss fürs Fitnessstudio
INTERESSIERT?
Dann freuen wir uns über eine aussagekräftige Bewerbung inkl. Gehaltsvorstellung und frühestem Eintrittstermin über unser Onlineportal.
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