HR Partner Specialized Care

vor 3 Wochen

Ettlingen, Deutschland Flowserve Vollzeit

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals, and other essentials to consumers, businesses, and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

We are establishing a new and exciting HR People Center organization within Flowserve that will take on critical, operational Human Resources work with a goal of increasing collaboration, leveraging shared knowledge, and creating a more consistent associate experience. Come join our dynamic team and help us elevate the employee journey

Role summary:

The HR Partner Specialized Care (M/F/T) is a subject matter expert and will handle escalated associate or manager/supervisor inquiries. You will ensure that associates have access to necessary support and that we remain compliant with any country requirements. In this role will report into the Manager, Specialized Care EMA North & West.

Your tasks:

Understand and be able to communicate HR policies, processes, and procedures Provide coaching and counsel on performance, compensation, career development, etc. that align with and support the business strategy Effectively guide leaders through difficult situations, employee relations and conflict Ask critical questions in order to evaluate situation and provide guidance Maintain broad-based knowledge of the organization and its operations Effectively and efficiently navigate complex global organizations to resolve issues Provide relevant updates and/or concerns regarding service delivery model for selected countries Oversee policy & compliance Support the implementation of global HR strategies Escalated self-service transactions Performance Management (Coaching, Discipline & PIP) Development of personnel policy initiatives based on corporate goals in intensive cooperation with the managers of stakeholder departments

Your profile:

Completion of vocational training in accordance with the German Vocational Training Act (BBiG) and an additional subsequent specialized HR qualification, e.g., as a HR specialist 3-5 years of HR experience, preferably as an HR Specialist Experience in HR Shared Services Operations, HR Business partnering, or HR Service Delivery is preferred Experience with negotiations with labour representation Experience in a company with collective agreement is desirable Fluent verbal and written German Excellent verbal and written English Exceptional customer service, emotional intelligence and empathy Thorough with responses to inquiries and issues Strong consultative skills and ability to influence without direct authority Strong analytical, problem-solving, decision-making skills Ability to act with integrity, professionalism, and confidentiality Ability to comprehend, interpret, and apply the appropriate sections of applicable laws and regulations

What we offer you:

Opportunity to work in a hybrid model (3 days in the office/2 days from home). Interesting and varied tasks in an international and innovative company. A family-friendly company with a flexible working time system in line with the metal and electrical industry pay scale and 30 days' holiday. Holiday and Christmas bonuses and the option of a company pension scheme. A medium-sized company, embedded in an international group of companies. Good transport links. Internal and external training opportunities and language courses. Extensive familiarization with our procedures and processes. Applicants with disabilities will be given special consideration if they are equally qualified.

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