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Head of Quality Tool Services

vor 4 Monaten


Munich, Deutschland Hilti Entwicklungsgesellschaft mbH Vollzeit

Head of Quality Tool Services (m/f/d)

Kaufering near Munich

Job reference: 49169

Making construction better is a strategic target for Hilti as premium segment player in construction business. This goes clearly with uncompromised quality first strategy and unequable customer focus.

With more than 80 Tool Service Centers worldwide and 15+ million tool service-related customer interactions annually BU Tool Services is a key driver of customer satisfaction and engagement for the Hilti group. It is ensuring differentiation for the tool business by providing a portfolio of differentiated services and repair.

The Head of Quality ensures the highest quality standards for all products and/or processes within the dedicated Business Unit TS. This role is responsible for setting strategic quality directions, managing quality assurance, leading the quality management team, driving continuous improvement, and maintaining compliance with both industry standards and customer expectations. The position is part of the Business unit leadership team with expected active role in shaping Business unit strategy and roadmap as well as full accountability for all quality results within the business unit. Being also part of the global quality leadership team rounds up the functional environment for a sustainable and impactful continuous improvement.

Who is Hilti?

Hilti is the place where innovation is harnessed to improve productivity, safety, and sustainability in the global construction industry and beyond. It's where solutions are born based on strong customer relationships, making it possible to build a better future. It's where 34,000 people across 120 different locations worldwide take pride in being part of the team. It's where people have the opportunity to explore their possibilities, unleash their potential, take responsibility for their personal development, and build their careers for the long term.
From the construction, simulation and design of the products, to the production of our own prototypes, to system testing and certification of our power tools - our innovation comes from our own research and development laboratories.

You can build a unique network in our international and globally networked teams. We promote interdepartmental work - contribute your ideas


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