Associate Director Customer Relationship Management

vor 2 Wochen

Düsseldorf, Deutschland WHU - Otto Beisheim School of Management' Vollzeit
Associate Director Customer Relationship Management (CRM) (f/m/d)General informationThe Customer Relationship Management (CRM) unit is a team of dedicated specialists committed to enhancing the candidate experience, and engagement, and optimizing internal processes. Equipped with state-of-the-art technologies, including Salesforce, the team develops innovative solutions to strengthen recruiting and admissions strategies, resulting in a more efficient sales strategy.WHU – Otto Beisheim School of Management is the leading private business school in Germany and is continuously ranked among the top business schools in Europe. On WHU’s two campuses in Vallendar (near Koblenz) and Düsseldorf, faculty, students, and staff enjoy working in a stimulating international environment. The organizational culture combines an entrepreneurial attitude and international orientation with a strong sense of community and diversity and a high commitment to excellence.Associate Director Customer Relationship Management (CRM) (f/m/d)
Temporary, Full-time · Düsseldorf, VallendarYour mission
  • Developing a clear CRM vision and roadmap that addresses the needs of the university.
  • Enhancing the customer journey and relevant touchpoints through digital products and continuous process optimization.
  • Capturing and consolidating requirements from various departments, such as our study programs, marketing, and sales, to continuously improve CRM functionalities.
  • Prioritizing features, initiating, and coordinating projects based on the needs and strategic direction of the university.
  • Translating requirements into technical requirements for the team, monitoring implementation, and potentially taking on implementation roles.
  • Analyzing existing marketing and sales business processes to optimize daily business efficiency.
  • Working closely with internal stakeholders ( IT, Marketing, Sales) and external service providers to coordinate the implementation of CRM initiatives and ensure their success.
  • Providing user support as needed and ensuring that all relevant stakeholders can effectively utilize the CRM platform.
Ihr Profil
  • Sie verfügen über ein abgeschlossenes Hochschulstudium, idealerweise in Betriebswirtschaftslehre oder verwandten Fächern (gerne auch mit Berufserfahrung).
  • Sie arbeiten sich schnell in neue Themen ein und am Puls der Zeit zu bleiben, macht Ihnen Spaß.
  • Sie denken analytisch, bringen komplexe Sachverhalte auf den Punkt und sind kommunikationsstark.
  • Sie treiben Projekte eigenständig voran, finden aber auch gerne im Team die beste Lösung.
  • Sie sind ein (Selbst-)Organisationstalent.
  • Sie verfügen über hervorragende Englisch- und Deutschkenntnisse und solide Expertise in MS Powerpoint, Excel und Word.
What we offer
  • Ein spannendes und internationales Arbeitsumfeld
  • Ein aufgeschlossenes, kollegiales und motiviertes Team
  • Flexible Arbeitszeiten
  • Viele Möglichkeiten, Ihr Arbeitsumfeld aktiv zu gestalten und gemeinsam weiterzuentwickeln
  • Flache Hierarchien und kurze Entscheidungswege
  • Attraktive Fort- und Weiterbildungsangebote
  • Exklusive betriebliche Sozialleistungen
  • Umweltfreundliche Mobilitätsangebote ( JobTicket, JobRad, e-Mobilität)
  • Kinderbetreuung für berufstätige Eltern
  • Vielseitige Fitness- und Gesundheitsangebote
  • Gute Verkehrsanbindung (Bus, Bahn, Fahrrad und Auto)
Bitte bewerben Sie sich direkt über den Monster-Bewerben-Button.For questions please contact:Verena Wieland
Director Marketing
email: now

  • Associate Director Customer Relationship Management

    vor 1 Monat

    Düsseldorf, Deutschland WHU - Otto Beisheim School of Management' Vollzeit

    Associate Director Customer Relationship Management (CRM) (f/m/d)General informationThe Customer Rel...

  • Associate Director Customer Relationship Management

    vor 1 Monat

    Düsseldorf, Deutschland WHU - Otto Beisheim School of Management' Vollzeit

    Associate Director Customer Relationship Management (CRM) (f/m/d)General informationThe Customer Rel...

  • Associate Director Customer Relationship Management

    vor 2 Wochen

    Düsseldorf, Deutschland WHU - Otto Beisheim School of Management' Vollzeit

    Associate Director Customer Relationship Management (CRM) (f/m/d)General informationThe Customer Relationship Management (CRM) unit is a team of dedicated specialists committed to enhancing the candidate experience, and engagement, and optimizing internal processes. Equipped with state-of-the-art technologies, including Salesforce, the team develops...

  • Associate Director Customer Relationship Management

    vor 2 Wochen

    Düsseldorf, Deutschland WHU - Otto Beisheim School of Management' Vollzeit

    Associate Director Customer Relationship Management (CRM) (f/m/d)General informationThe Customer Relationship Management (CRM) unit is a team of dedicated specialists committed to enhancing the candidate experience, and engagement, and optimizing internal processes. Equipped with state-of-the-art technologies, including Salesforce, the team develops...

  • Associate Director Customer Relationship Management

    Vor 6 Tagen

    Düsseldorf, Deutschland WHU – Otto Beisheim School of Management Vollzeit

    Read job description in: Allgemeine Informationen Die Customer-Relationship-Management (CRM)-Unit ist ein Team engagierter Spezialisten, das sich der Verbesserung der „Candidate Experience“, dem „Engagement“ und der Optimierung interner Prozesse verschrieben hat. Ausgestattet mit modernsten Technologien, einschließlich Salesforce, entwickelt...

  • Director of Commercial

    vor 2 Wochen

    Düsseldorf, Deutschland Moonwalk Recruitment Solutions Vollzeit

    Associate Director at Moonwalk Recruitment Solutions Job Type: Full-time Our clients, US based, global Mid-cap M&A Advisory are seeking an experienced and accomplished M&A Director to join their team in Düsseldorf. Develop and maintain strong relationships with clients, including private equity firms, corporate executives, and entrepreneurs Mentor and...

  • Associate Director Digital Marketing

    Vor 7 Tagen

    Düsseldorf, Deutschland WHU – Otto Beisheim School of Management Vollzeit

    Read job description in: Allgemeine Informationen Die WHU sucht zum nächstmöglichen Zeitpunkt am Standort Vallendar oder Standort Düsseldorf einen Associate Director Digital Marketing (w/m/d) im Bereich Marketing in Vollzeit. Die Marketingabteilung der WHU ist verantwortlich für die Positionierung der Hochschule als eine der besten Hochschulen in...

  • Praktikant/Werkstudent Customer Relationship Management

    Vor 6 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Grant Thornton AG Wirtschaftsprüfungsgesellschaft Vollzeit

    Stellenangebot bei Grant Thornton AG Wirtschaftsprüfungsgesellschaft als Praktikum im Bereich Relationship Management in Düsseldorf.

  • Associate Director Customer Relationship Management

    vor 1 Monat

    Düsseldorf, Deutschland WHU - Otto Beisheim School of Management Vollzeit

    WHU – Otto Beisheim School of Management is the leading private business school in Germany and is continuously ranked among the top business schools in Europe. On WHU's two campuses in Vallendar (near Koblenz) and Düsseldorf, faculty, students, and staff enjoy working in a stimulating international environment. The organizational culture combines an...

  • Praktikant / Werkstudent Customer Relationship Management (m/w/d)

    vor 3 Wochen

    Düsseldorf, Deutschland Grant Thornton AG Wirtschaftsprüfungsgesellschaft Vollzeit

    Wir prüfen und beraten unsere Mandanten mit über 1.900 Kolleginnen und Kollegen an 10 bundesweiten Standorten und als Teil des Netzwerks Grant Thornton International mit 68.000 Mitarbeiterinnen und Mitarbeitern in rund 150 Ländern. Schwerpunkte unserer Arbeit sind Audit & Assurance, Tax, Advisory und Legal. Deine Stärken. Unsere gemeinsame Wirkung. Wir...

  • Praktikant/Werkstudent Customer Relationship Management

    Vor 5 Tagen

    Düsseldorf, Deutschland Grant Thornton AG Wirtschaftsprüfungsgesellschaft Vollzeit

    Stellenangebot bei Grant Thornton AG Wirtschaftsprüfungsgesellschaft als Praktikum im Bereich Relationship Management in Düsseldorf.

  • General Manager

    vor 2 Wochen

    Düsseldorf, Deutschland H&P Executive Search Vollzeit

    E-Mail I am currently working with a global company specialising in professional and consumer based technology in the municipal water sector. After great success over the past years, they require a General manager to manage the professional business with new water technology and report to the CEO. If you are looking for global sales and strategy...

  • Director of Product Management

    Vor 3 Tagen

    Düsseldorf, Deutschland Cognigy GmbH Vollzeit

    About Cognigy Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI,...

  • Director of the Project Management Office

    Vor 6 Tagen

    Düsseldorf, Deutschland ConfiARTE Vollzeit

    The director of the Project Management Office (PMO) in our international group with extensive experience in the telecommunications sector is a strategic leader and a key facilitator for the success in delivering our projects and services. Their mission is to ensure that our operations are conducted efficiently and align with our vision of being the reference...

  • Director of the Project Management Office

    Vor 5 Tagen

    Düsseldorf, Deutschland ConfiARTE Vollzeit

    The director of the Project Management Office (PMO) in our international group with extensive experience in the telecommunications sector is a strategic leader and a key facilitator for the success in delivering our projects and services. Their mission is to ensure that our operations are conducted efficiently and align with our vision of being the reference...

  • Director of the Project Management Office

    Vor 6 Tagen

    Düsseldorf, Deutschland ConfiARTE Vollzeit

    The director of the Project Management Office (PMO) in our international group with extensive experience in the telecommunications sector is a strategic leader and a key facilitator for the success in delivering our projects and services. Their mission is to ensure that our operations are conducted efficiently and align with our vision of being the reference...

  • Director of Product Management

    Vor 6 Tagen

    Düsseldorf, Deutschland Cognigy Vollzeit

    Vor 2 Tagen Gehören Sie zu den ersten 25Bewerber:innen. About Cognigy Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through...

  • Director of Product Management

    Vor 7 Tagen

    Düsseldorf, Deutschland Cognigy Vollzeit

    About CognigyCognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI,...

  • Associate Director of Enrollment

    vor 1 Monat

    Düsseldorf, Deutschland Hult Vollzeit

    Careers at Hult View Open PositionsMore From HultDownload BrochureApply NowGet in Touch Programs Bachelor's DegreeMaster’s DegreesMBA DegreesDoctorate DegreesCoaching QualificationsApprenticeships Locations Hult BostonHult San FranciscoHult LondonHult DubaiHult New YorkHult Ashridge About Hult AboutAlumniResearchFacultyCareersAccreditations & RankingsHult...

  • Praktikant / Werkstudent Customer Relationship Management (m/w/d)

    Vor 2 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Grant Thornton AG Wirtschaftsprüfungsgesellschaft Vollzeit

    Wir prüfen und beraten unsere Mandanten mit über 1.900 Kolleginnen und Kollegen an 10 bundesweiten Standorten und als Teil des Netzwerks Grant Thornton International mit 68.000 Mitarbeiterinnen und Mitarbeitern in rund 150 Ländern. Schwerpunkte unserer Arbeit sind Audit & Assurance, Tax, Advisory und Legal. Deine Stärken. Unsere gemeinsame Wirkung. Wir...