Aktuelle Jobs im Zusammenhang mit Senior Service Delivery Manager - Hamburg - Ubique Systems
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Cloud Service Delivery Manager
Vor 2 Tagen
Hamburg, Hamburg, Deutschland glueckkanja VollzeitÜbernahme von VerantwortungAls Cloud Service Delivery Manager übernimmst du die Verantwortung für die erfolgreiche Implementierung und den Betrieb von Cloud-Services für unsere Kunden. Du bist der erste Ansprechpartner für unsere Kunden und bist für die Identifizierung von Verbesserungspotenzialen und die Umsetzung von Service-Optimierungen...
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Cloud Service Delivery Manager
Vor 3 Tagen
Hamburg, Hamburg, Deutschland glueckkanja VollzeitÜbernahme von VerantwortungAls Cloud Service Delivery Manager übernimmst du die Verantwortung für die erfolgreiche Implementierung und den Betrieb von Cloud-Services für unsere Kunden. Du bist der erste Ansprechpartner für unsere Kunden und bist für die Identifizierung von Verbesserungspotenzialen und die Umsetzung von Service-Optimierungen...
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Inland Delivery Senior Coordinator
vor 5 Stunden
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitSenior Coordinator - Inland OperationsHapag-Lloyd AG is seeking a highly skilled Senior Coordinator to join our Inland Delivery Team. As a key member of our operations unit, you will play a crucial role in enhancing our Inland operations and services.Key Responsibilities:Develop and implement transportation plans in collaboration with subcontractors and...
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Inland Delivery Senior Coordinator
vor 5 Stunden
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitSenior Coordinator - Inland OperationsHapag-Lloyd AG is seeking a highly skilled Senior Coordinator to join our Inland Delivery Team. As a key member of our operations unit, you will play a crucial role in enhancing our Inland operations and services.Key Responsibilities:Develop and implement transportation plans in collaboration with subcontractors and...
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Aircraft Delivery Program Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland AERO HighProfessionals VollzeitJob SummaryAERO HighProfessionals is seeking a highly skilled Industrial Engineer to join our team as a Commercial Planning Specialist. As a key member of our team, you will be responsible for managing the global aircraft delivery schedule, establishing delivery programs, and coordinating with commercial, financial, and industrial organizations.Key...
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Aircraft Delivery Program Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland AERO HighProfessionals VollzeitJob SummaryAERO HighProfessionals is seeking a highly skilled Industrial Engineer to join our team as a Commercial Planning Specialist. As a key member of our team, you will be responsible for managing the global aircraft delivery schedule, establishing delivery programs, and coordinating with commercial, financial, and industrial organizations.Key...
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Aircraft Delivery Program Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland AERO HighProfessionals VollzeitJob SummaryAERO HighProfessionals is seeking a highly skilled Industrial Engineer to join our team as a Commercial Planning Specialist. As a key member of our organization, you will be responsible for managing the global aircraft delivery schedule, establishing delivery programs, and coordinating with commercial, financial, and industrial organizations.Key...
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Aircraft Delivery Program Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland AERO HighProfessionals VollzeitJob SummaryAERO HighProfessionals is seeking a highly skilled Industrial Engineer to join our team as a Commercial Planning Specialist. As a key member of our organization, you will be responsible for managing the global aircraft delivery schedule, establishing delivery programs, and coordinating with commercial, financial, and industrial organizations.Key...
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Cloud Service Delivery Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland glueckkanja VollzeitÜberblickAls Cloud Service Delivery Manager bei glueckkanja bist du verantwortlich für die strategische Planung und Durchführung von Cloud-Services. Du entwickelst Service-Descriptions und Onboarding-Prozesse, verantwortest Service-Onboardings und Transitions mit unseren Kunden und identifizierst Verbesserungs- und weiteres Beratungspotenzial.Deine...
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IoT Delivery Manager
vor 1 Tag
Hamburg, Hamburg, Deutschland Jungheinrich Aktiengesellschaft VollzeitWir bei Jungheinrich entwickeln uns kontinuierlich weiter. So können wir sicherstellen, dass wir und unsere Kunden immer auf neue Gegebenheiten der Intralogistik vorbereitet sind. Wie wir das schaffen? Mit einem agilen und internationalen Arbeitsumfeld. Wir bieten dir dafür Start-up-Flair mit allen Vorteilen eines namhaften, global agierenden Unternehmens....
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IoT Delivery Manager
vor 1 Tag
Hamburg, Hamburg, Deutschland Jungheinrich Aktiengesellschaft VollzeitWir bei Jungheinrich entwickeln uns kontinuierlich weiter. So können wir sicherstellen, dass wir und unsere Kunden immer auf neue Gegebenheiten der Intralogistik vorbereitet sind. Wie wir das schaffen? Mit einem agilen und internationalen Arbeitsumfeld. Wir bieten dir dafür Start-up-Flair mit allen Vorteilen eines namhaften, global agierenden Unternehmens....
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Service Delivery Manager
Vor 6 Tagen
Hamburg, Hamburg, Deutschland Hapag-Lloyd VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. We have around 13,000 employees and offices in over 100 countries.Job SummaryWe are seeking a highly motivated and experienced Service Delivery Manager to join our team. As a key member of our digital...
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Service Delivery Manager
Vor 6 Tagen
Hamburg, Hamburg, Deutschland Hapag-Lloyd VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. We have around 13,000 employees and offices in over 100 countries.Job SummaryWe are seeking a highly motivated and experienced Service Delivery Manager to join our team. As a key member of our digital...
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SAP AMS Service Delivery Manager
vor 1 Woche
Stuttgart, Berlin, Ettlingen, Köln, Frankfurt a. M., Hamburg, Erfurt, deutschlandweit, München, Wolfsburg, Deutschland NTT DATA Deutschland SE VollzeitDeine MissionWir bauen das SAP Application Management Services (AMS) Business weiter aus - dabei spielst Du eine Schlüsselrolle.**Du gestaltest und verantwortest SAP AMS Lösungen & Engagements**von der Opportunity bis zur Delivery im SAP Team.**Du bearbeitest Angebote und übernimmst die Aufgaben des Service Delivery Management**in SAP AMS Engagements.**Du...
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SAP AMS Service Delivery Manager
vor 1 Woche
Stuttgart, Berlin, Ettlingen, Köln, Frankfurt a. M., Hamburg, Erfurt, deutschlandweit, München, Wolfsburg, Deutschland NTT DATA Deutschland SE VollzeitDeine MissionWir bauen das SAP Application Management Services (AMS) Business weiter aus - dabei spielst Du eine Schlüsselrolle.**Du gestaltest und verantwortest SAP AMS Lösungen & Engagements**von der Opportunity bis zur Delivery im SAP Team.**Du bearbeitest Angebote und übernimmst die Aufgaben des Service Delivery Management**in SAP AMS Engagements.**Du...
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Cloud Service Delivery Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland glueckkanja VollzeitÜberblickAls Cloud Service Delivery Manager bei glueckkanja bist du verantwortlich für die strategische Planung und Durchführung von Cloud Services. Du entwickelst Service-Descriptions und Onboarding-Prozesse, verantwortest Service-Onboardings und Transitions mit unseren Kunden und identifizierst Verbesserungs- und weiteres...
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Cloud Service Delivery Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland glueckkanja VollzeitÜberblickAls Cloud Service Delivery Manager bei glueckkanja bist du verantwortlich für die strategische Planung und Durchführung von Cloud Services. Du entwickelst Service-Descriptions und Onboarding-Prozesse, verantwortest Service-Onboardings und Transitions mit unseren Kunden und identifizierst Verbesserungs- und weiteres...
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Service Delivery Specialist, de
vor 3 Monaten
Hamburg, Deutschland H&M VollzeitThe Business Tech function is to create customer value and elevate our brands with efficient and effective tech. which balances today´s needs with tomorrows opportunities. **Job Description**: As a Service Delivery Specialist, you will ensure effective and cost-efficient service delivery and service support delivery of H&M Support Services...
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BESS Project Delivery Manager
vor 13 Stunden
Hamburg, Hamburg, Deutschland Taylor Hopkinson | Powered by Brunel VollzeitJob Title: BESS Project Delivery ManagerAt Taylor Hopkinson | Powered by Brunel, we are seeking an experienced BESS Project Delivery Manager to join our team. As a key member of our project delivery team, you will be responsible for leading the end-to-end delivery of BESS projects, ensuring timely, budget-compliant, and quality completion.Key...
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BESS Project Delivery Manager
vor 11 Stunden
Hamburg, Hamburg, Deutschland Taylor Hopkinson | Powered by Brunel VollzeitJob Title: BESS Project Delivery ManagerAt Taylor Hopkinson | Powered by Brunel, we are seeking an experienced BESS Project Delivery Manager to join our team. As a key member of our project delivery team, you will be responsible for leading the end-to-end delivery of BESS projects, ensuring timely, budget-compliant, and quality completion.Key...
Senior Service Delivery Manager
vor 4 Monaten
15+ years of Experience in managing large complex transformation / transition / service delivery with large organizations will be preferred, ITIL Certification must.
Advanced understanding of manufacturing, shopfloor IT applications
Experience leading multiple project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets related to Aero Manufacturing
Very good experience in handling AMS L1, L2 & L3 Support Projects / Delivery Management on Aerospace (or) Manufacturing industry shopfloor IT applications
Fluent in German and English.
Taking ownership of critical incidents reported from shopfloor on IT applications, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
Ability to meet defined Service Level Agreements (SLAs)
Mastery of ITIL (Information Technology Infrastructure Library) principles
General knowledge of Manufacturing process and Aviation business
Review and Resolve Escalations
Proficiency in leading both physical and virtual teams
Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
Implementation of various productivity improvement with process optimization and application automation for leading aerospace customers
Conduct coaching sessions with team members to address performance issues and ultimately help them improve their customer service skills
Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization
Monitoring and managing IT services desk, and support functions to ensure optimal service
In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
Very good experience in Service Delivery for IT applications
Good experience in handling AMS / support projects
IT Projects Delivery Management experience
Experience in Agile Way of Working / SAFe Agile
Experience in handling 24x7 projects in shifts
Good to have Aerospace / Manufacturing Industry Domain Knowledge.
Effectively collaborate with other members of the organization to align work efforts, develop/execute tactical and strategic plans that enable successful business operations.
Actively seek opportunities to improve overall delivery process, help instill and maintain a culture of continuous learning, provides growth opportunities for the team and lead by influence across the organization.
Responsible for managing a team of technical resources, provides mentorship and performs performance management.
Maintains a detailed knowledge of scope for each release effort, including business functionality, technical scope, and key resources.
Forecasts and performs analysis on team capacity and demand. Identifies role, skillset, and capability gaps and recommends methods and options to filling the gaps.
Works and leads dynamic cross functional teams, in multiple locations
Supports and mentors' team on application design, development, best practices, and disciplines, such as but not limited to quality, unit testing, usability, architect, gate reviews, defect management, configuration management, release management.
Facilitates coordination with vendors and outside organizations, regarding design and development needs and resources, when appropriate.
Supports team working with, contributing to, and adhering to standards and best practices as defined by other teams within the SDLC/Agile practices
Understands Architecture vision/roadmap and helps guide and mentor the team to execute and deliver projects in alignment to the overall vision.
Understands business requirements and how those translate to the technical architecture and application solutions; works with the team to ensure they have this understanding in support of their activities and deliverables.
Perform various management tasks such as creating status/progress reports, support
Expertise in people management and leadership
Strong organizational skills
Capacity to train and guide junior team members
Ability to manage and prioritize tasks efficiently
Solid resource planning and problem-solving skills
Readiness to demonstrate a proactive attitude
Excellent verbal and written communication skills
Ability to work independently and complete projects with minimal supervision.
Continuous learning attitude
