Inside Sales Representative M/F/X

vor 3 Wochen

Cologne, Deutschland OVHcloud Vollzeit

Within your #OneTeam

As a member of the OVHcloud Sales team, the Inside Sales Representative is in charge of acquiring and growing customers. The Inside Sales Representative is a key actor of OVH international presence. Dynamic, proactive and passionate by Sales and the Cloud Industry, the Inside Sales Representative works which ultimate goal is the client’s satisfaction.


The Inside Sales Representative is the first point of contact between OVHcloud and a prospective customer. His role will be to assist new customers by answering sales requests through calls and emails, both incoming and outgoing. He is responsible for customer satisfaction and for revenue generation within a diverse set of prospects within the mid-market territory.


Your main responsibilities

  • Contribute to OVH's growth on Cloud market by generating business opportunities with prospective and existing clients,
  • Work with various lead sources: inbound calls, tickets, contact form enquiries, promotional campaigns, events follow up etc,
  • Help clients identify additional needs,
  • Identify and overcome sales hurdles,
  • Identify the right OVH product in order to meet customer needs,
  • Convert potential prospects into OVH customers,
  • Manage a pipeline of business opportunities and add them to our customer system (CRM),
  • Reinforce the OVH.com brand while providing excellent customer service.


Your future impact

In 6 months you will have accomplished

  • Mastering our product offering
  • Understanding of the global organisation
  • Prospect potential
  • Developed basic technical skills to answer prospects needs


And in 1 year you will have mastered

  • Complete autonomy on standard project requests
  • Spread into products knowledge
  • Have acquired more specific knowledge on specific verticals (AI, healthcare etc)


Skills required

  • Sales mindset and ability to handle technical conversations,
  • Knowledge of Cloud products (Public Cloud, Private Cloud, Dedicated Servers, VPS...)
  • Ability to work on the phone and to answer electronic tickets generated by customers through email,
  • Excellent communications skills both written and verbal,
  • Customer orientation and technical acumen,
  • Rigorous, autonomous, resourceful, organized and proactive,
  • Languages skills: fluent German and professionnal English

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